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    Universal Palms Hotel

    4900 Powerline Road, Fort Lauderdale, FL 33309-3113
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$68
    US$68
    US$68
    Traveller (378)
    Room & Suite (229)
    Pool & Beach (89)
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    Overview
    • Excellent32%
    • Very good26%
    • Average17%
    • Poor10%
    • Terrible15%
    Travellers talk about
    “front desk” (276 reviews)
    “pool view” (16 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,374)
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    There are newer reviews for Universal Palms Hotel
    See the most recent reviews

    11 - 15 of 1,110 reviews

    Reviewed 4 weeks ago via mobile

    During my stay at the universal palms hotel, Jeff Martin , made this stay all the better. He was kind, welcoming, and extremely helpful. He went out of his way to make this stay for my husband and I very special.

    Thank Selsy S
    Response from marc b, Front Office Manager at Universal Palms HotelResponded 6 days ago

    Thank you for your feedback. See you again soon!!

    Reviewed 4 weeks ago

    Housekeeping was terrible. I asked for extra rags they told me to go to laundry and get them, that she could only give me two... Rooms are old,no cable, no phones in the rooms, no microwaves or refrigerators. The website is full of lies and...More

    Thank nreppinger
    Response from marc b, Front Office Manager at Universal Palms HotelResponded 6 days ago

    Thank you for your feedback. We sincerely apologize for the inconvenience, I've already gave directions to the housekeeper manager to take care of the situation and to avoid any further issue. I regret that you didn't enjoy your stay but we are renovating the rooms....More

    Reviewed 18 June 2017 via mobile

    Fair hotel joint to a conference center. Beautiful pool. 20 minutes from the beach and close to the airport. Large parking lot. Easy access to major highways. Restaurant on site was close for renovation in June 2017.

    Thank Niglue
    Reviewed 12 June 2017

    We stayed at Universal two days before our cruise and were very pleased with the hotel. The rooms were spacious and clean. The pool area was very nice and clean. I must admit I was worried due to the low score reviews posted but am...More

    Thank Nilda V
    Reviewed 12 June 2017

    The hotel itself if not bad although the exterior paint and interior decor seem very confused and left over from many prior hotel incarnations. Room is comfy but the "free wifi" is ridiculously bad. Like something in the third world. Either so slow it takes...More

    Thank k h
    Response from marc b, Front Office Manager at Universal Palms HotelResponded 6 days ago

    We appreciate your feedback. We do apologize for the inconvenience during your stay. We planned to update our communication system(WiFi+phones) in the near future. i really hope to give you a better customer experience if you d give us the privilege to stay with us...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$58 - US$235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Business Hotel in Fort Lauderdale
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 191
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, TripOnline SA, HotelsforEveryone, Hotwire, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Universal Palms Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Broward County >
    • Fort Lauderdale
    • Also Known As
    • El Palacio Fort Lauderdale ,
    • Hotel El Palacio
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    Traveller (378)
    Room & Suite (229)
    Pool & Beach (89)
    Dining (24)
    Hotel & Grounds (268)
    Bathroom (25)
    Family and Play Areas (12)
    Business Centre & Event Rooms (10)
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    Ask a question
    Questions & Answers
    Simone W
    24 May 2017|
    AnswerShow all 2 answers
    Response from TommyBernier1 | Property representative |
    Hi Simone, We do offer a shuttle service with Express Shuttle. Here is the information : The shuttle service is offered in partnership with Express Shuttle. Guests from the Universal Palms Hotel benefit from discounted... More
    0
    Votes
    tanline1971
    15 May 2017|
    AnswerShow all 5 answers
    Response from tanline1971 | Reviewed this property |
    Let me be clear despite your response. The resteraunt UPH you are describing is non existent. Called and spoke to 2 desk clerks who both stated it s closed indefinitely and has no date to reopen. I have no reason to mislead... More
    1
    Vote
    tanline1971
    15 May 2017|
    Answer
    Response from heidiwalter01 | Reviewed this property |
    There was no bar....a vending machine that was broken. it was terrible. DONT EVER STAY THERE!!!
    0
    Votes
    Room Tips
    "best place to be is the top floor."
    Read review
    "Try not to get a room upstairs where it's kinda hard to access and train passing by at night won't..."
    Read review
    "Don't stay!"
    Read review
    "Clean, nice pool area."
    Read review
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