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Universal Palms Hotel

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Universal Palms Hotel
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1,268 Reviews from our TripAdvisor Community

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Showing 1,026: English reviews
Buffalo, New York
Reviewed 12 August 2015

Travel to Fort Lauderdale for business a few times a year. As my company puts employees at a corporate hotel, after the work stay I tend to check out and find a cheaper near by hotel and extend my stay to enjoy FL. This hotel comes up often while searching for a place to stay. Never gave it a thought...

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Helpful?
Thank J0anna8411
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

It was our pleasure to have been of service to you. Your return will be welcomed by all of us. Thank you for taking the time to submit your kind comments.

Reviewed 12 August 2015 via mobile

The hospitality for me was really good. The staff (Merice) who attended to I &my wife was the best. Another thing we loved about the this hotel was it's proximity to every where we needed to go like the beach, food places, church and hang outs.

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Helpful?
Thank Kanayo K
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

We are happy that you enjoyed your stay. It was our pleasure to have you as our guest and thank you for taking the time to compliment our hotel and staff.

Reviewed 11 August 2015 via mobile

Don't stay here! The rooms were not modern but manageable. The train passed by honking its horn every half hour. The Room service ladies knock on the door super loud and are unprofessional. No apologizes after waking us up just left and had bad attitudes. The lobby is clean but everywhere else needs help. customer service is not what it...

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Helpful?
1Thank diana a
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I'm sorry that you didn't have the pleasurable experience that most of our guests enjoy. I welcome you to contact me directly to further discuss your stay. Peter, GM, 954-520-0990

Conroe, Texas
Reviewed 9 August 2015

This turned out to be a great hotel to stay at. The room was clean in every way, and the bed very comfortable. The only problem I encountered happened the next morning when I went down to the restaurant to eat breakfast at the buffet. When I returned to the buffet bar to get more food, I was told by...

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3Thank Cina_Brian_Mia
Pompano Beach, Florida
Reviewed 7 August 2015

The hotel is in serious need of a cleaning. other than the main lobby area the property is very dirty. The plumbing needs to be fixed and I had to ask that a chair be brought to the room. The bar area was sparse and the bartender slow to take orders even though I was one of only three customers...

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Helpful?
2Thank jerry m
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I'm sorry that you didn't have the pleasurable experience that most of our guests enjoy. I welcome you to contact me directly to further discuss your stay. Peter, GM, 954-520-0990

Concord, New Hampshire
Reviewed 5 August 2015

Loving every minute of it. Room was clean even though it was not state of the art. I found the staff friendly and accomodating and knowledgeable. The area is kinda off the beaten path but I was able to use public transportation. Waffle House next door and foodwasgood.

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Helpful?
2Thank Michael G
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for taking the time to submit your complimentary review. It was our pleasure to have you as our guest. Should your travels bring you back to the Fort Lauderdale area, please stay with us again.

Reviewed 2 August 2015 via mobile

My partner and I were in need of a nice yet affordable 2 night stay in the North Fort Lauderdale area. We came across Universal Palms Hotel. The local and asking rate was perfect, so we booked and hope for the best. Once checked in the room provided exceeded our expectations. Room was very clean hotel staff was great. Angel...

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2Thank Alex M
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

We appreciate your kind words and recommendation. It was our pleasure to be of service to you. We hope you will be our guest again in the not to distant future.

Dallas, TX
Reviewed 2 August 2015

I would have gave 5 stars but the Mosquitos are out control. Hotel is very for the price. The lady at the front was very nice. Rooms are clean I love they give you plenty of towels in your room. a++++

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2Thank brownard
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for the compliments and the high review scores. We most certainly will be looking into the mosquito concern you spoke of and we apologize for the inconvenience.

Orlando, Florida
Reviewed 31 July 2015

The interior was okay...it seemed clean and newly renovated. The AC was not blowing cold the entire time, so that was annoying and the room smelled damp when we arrived. We were too tired to complain. Okay for just one night. ALSO! There's a TRAIN. Yup and you can hear it. Came by a couple times in the night.

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Helpful?
Thank Shonoey
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for choosing the Universal Palms Hotel for your stay in Fort Lauderdale. We appreciate your feedback. The issues you've mentioned will be discussed among staff members in order to make the necessary improvements.

Reviewed 24 July 2015

I travel a lot during the year on business/vacation and after reading a few reviews I was skeptical, but gave it a shot; I usually stay at the Westin by the beach, I must say it was well worth booking a room at UPH. This time around I was traveling for fun. I called the day before I arrived, and...

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Helpful?
1Thank jpagan924
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for the kind review. We are happy that you chose our hotel this time around. It was our pleasure to have you as our guest. We hope you will select us again when you're in town on business. By the way, we have a program that offers discounted stay rates to business travelers at no charge. If you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Universal Palms Hotel is one block from Lockhart Stadium in the Cypress Creek business district, 11 miles from Fort Lauderdale-Hollywood International Airport, and 4 miles from the beach. Adjacent to Interstate 95, the hotel is four miles east of Florida's Turnpike and Lauderdale-by-the-Sea, nine miles from downtown Fort Lauderdale (Las Olas Boulevard), 10 miles from Port Everglades and Coconut Creek Casino, 13 miles from Sawgrass Mills, and 24 miles from Sawgrass Recreation Park (Everglades). Hotel amenities include the sundeck and pool, garden courtyard and exercise room. The hotel also offers free parking, Wi-Fi access in lobby and pool areas, and one of the largest pools in Ft. Lauderdale. ... more   less 

Additional Information about Universal Palms Hotel

Address: 4900 Powerline Road, Fort Lauderdale, FL 33309-3113
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: $104 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universal Palms Hotel 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
El Palacio Fort Lauderdale
Hotel El Palacio
Hotel Style:
#38 Business Hotel in Fort Lauderdale
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Questions & Answers

Here's what travellers have asked, with answers from Universal Palms Hotel staff and other travellers.
38 questions
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Questions? Get answers from Universal Palms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick the 5th floor”
 of 5 bubbles cruzjanely912, 2 Dec 2016 | Read review
“Rooms facing the Pool have better view”
 of 5 bubbles j0grim, 30 Nov 2016 | Read review
“Avoid rooms located close to train tracks.”
 of 5 bubbles ContemporaryGomer, 28 Nov 2016 | Read review
“Keep your room avay from street and train crossing”
 of 5 bubbles AndersStenK, 5 Nov 2016 | Read review
“Poolside will somewhat make for less noise from traffic and train, but not totally block it.”
 of 5 bubbles GypsySS, 2 Nov 2016 | Read review
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