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Universal Palms Hotel

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Universal Palms Hotel
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1,268 Reviews from our TripAdvisor Community

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There are newer reviews for Universal Palms Hotel
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Showing 1,026: English reviews
Vicenza, Italy
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 June 2015

I honestly would not recommend this hotel to anyone especially if they are military. The reason I say this is because of the following, I traveled from Italy to Miami on leave to watch my girl graduate from high school. Upon my arrival the young man who attended me asked me for an ID I immediately handed him my Florida,... More 

Helpful?
5 Thank Pedro V
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I’m sorry that your stay with us did not live up to your expectations. Your comments will be reviewed at our weekly staff meeting as all reviews are. We pride ourselves on seeking opportunities to improve. I invite you to contact me directly regarding your stay. Peter Pappas, General Manager: 954-520-0990 More 

1 review
Reviewed 3 June 2015

The staff was excellent; housekeeper Christine was warm and friendly; desk staff was informative and hospitable. Room was very clean and cozy. Loved the outdoor setting. Was able to access public transportation and I95 with no problem.

Helpful?
Thank Patricia S
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

It was our pleasure to have been of service to you. Your return will be welcomed by all of us and Thank you for taking the time to submit your kind comments. More 

santiago de chile
Level Contributor
6 reviews
Reviewed 2 June 2015

Excellent people. The Manager and Sharell, nice persons. They had to clean more the outside of the rooms, like the stairs. Noisy train near the Hotel. Near of Faurt Lauderdale Beach. Near Sawgrass mall.

Helpful?
Thank alejandra a
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for selecting our hotel for your stay in Fort Lauderdale. We appreciate your feedback and welcome your return. More 

1 review
Reviewed 2 June 2015 via mobile

The clerk at the desk when we checked in, was very helpful and nice! I believe his name was Julien. I hope that's his name! Well, anyway, his customer service was impeccable! Answered any and all questions we had. Very professional. He was very considerate and wanted us to have the room with the best view! And he made it... More 

Helpful?
Thank LaydeaJ
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

We are pleased that we were able to compliment your vacation experience and thank you for taking the time to compliment our hotel and staff members. We welcome your return. More 

Columbus, Indiana
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2015

Rooms were nice and clean. Lobby looked brighter and nice. When you are on your way to the room you notice, water leaks from the AC for every room. Except that everything else was good. It is 10 miles from FLL airport. Had got the parking facing room.

Helpful?
Thank Chandanbn88
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for taking the time to submit a review. We appreciate the feedback and your kind words. More 

1 review
Reviewed 2 June 2015 via mobile

When I came to check in at the Universal Palms Hotel, Maritza the girl at front desk made me feel very welcome, she was very polite and she upgrade me to a suite where I was able to enjoyed some memorable days with my boyfriend. I was very surprised how clean and nice was the rooms and how pretty is... More 

Helpful?
Thank Angela9428
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I am happy that you enjoyed your stay. It was our pleasure to have you as our guest and thank you for taking the time to compliment our hotel and staff. More 

Lacey, Washington
1 review
Reviewed 31 May 2015

One of the highlights of my trip to Florida. The housekeepers Sally and Lucy Are very attentive. They always make sure the rooms are up to the highest standards. The Front desk staff Sharell and Eurika were very pleasant and made sure my stay was comfortable. All of the staff made me feel like I was at a home away... More 

Helpful?
Thank AjaleneW-Angel
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

We are pleased that you enjoyed your stay and thank you for taking the time to compliment our hotel and staff. We would be honored to have you as our guest again should your travels bring you back to the area. More 

1 review
Reviewed 28 May 2015

I want to write an endorsement for the house keeper Mary Baldwin. My husband and I have stayed here for 3 years, I am disabled and we had to have wheel chair. The staff is always professional and pleasant. The management is excellent. We have enjoyed staying here and treated us very well.

Helpful?
Thank mona r
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for the compliments. You have put a smile on Mary's face. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 May 2015 via mobile

My time at the Universal Palms hotel was Amazing!.... Very clean hotel .... My room was very clean.. Nice pool! Convienient location (located right next to the I95) And last but not least the amazing Customer service by Maritxa as she made u feel Welcomed and made sure you Enjoyed your stay!.... Ill definitely be coming back soon!

Helpful?
1 Thank Jovauhn E
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

We are pleased that you have decided to return. We will welcome you with open arms when you do.Thanks for the kind words. More 

Byron, Georgia
1 review
Reviewed 25 May 2015

This hotel was great for the price. The poolside view was amazing & the night lighting of the pool was pretty. Management, Mari, was great @ checkout. Location is good & the highway is right there. I will definitely be staying here again in the very near future.

Helpful?
Thank Maxine M
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for taking the time to submit such a stellar review. We enjoyed having you as our guest. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Universal Palms Hotel is one block from Lockhart Stadium in the Cypress Creek business district, 11 miles from Fort Lauderdale-Hollywood International Airport, and 4 miles from the beach. Adjacent to Interstate 95, the hotel is four miles east of Florida's Turnpike and Lauderdale-by-the-Sea, nine miles from downtown Fort Lauderdale (Las Olas Boulevard), 10 miles from Port Everglades and Coconut Creek Casino, 13 miles from Sawgrass Mills, and 24 miles from Sawgrass Recreation Park (Everglades). Hotel amenities include the sundeck and pool, garden courtyard and exercise room. The hotel also offers free parking, Wi-Fi access in lobby and pool areas, and one of the largest pools in Ft. Lauderdale. ... more   less 

Additional Information about Universal Palms Hotel

Address: 4900 Powerline Road, Fort Lauderdale, FL 33309-3113
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: $104 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universal Palms Hotel 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
El Palacio Fort Lauderdale
Hotel El Palacio
Hotel Style:
#38 Business Hotel in Fort Lauderdale
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Questions & Answers

Here's what travellers have asked, with answers from Universal Palms Hotel staff and other travellers.
38 questions
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Questions? Get answers from Universal Palms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick the 5th floor”
 of 5 bubbles cruzjanely912, 2 Dec 2016 | Read review
“Rooms facing the Pool have better view”
 of 5 bubbles j0grim, 30 Nov 2016 | Read review
“Avoid rooms located close to train tracks.”
 of 5 bubbles ContemporaryGomer, 28 Nov 2016 | Read review
“Keep your room avay from street and train crossing”
 of 5 bubbles AndersStenK, 5 Nov 2016 | Read review
“Poolside will somewhat make for less noise from traffic and train, but not totally block it.”
 of 5 bubbles GypsySS, 2 Nov 2016 | Read review
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