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The Neptune Resort

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1,078 Reviews from our TripAdvisor Community

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Showing 999: English reviews
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Gig Harbor, Washington
Reviewed 1 week ago

We had reserved for three nights one of their expensive one bedroom beachfront suites.This particular "suite" was on the second floor of the bld. on rt in photo below. This was in mid January 2017 for a Thursday through Sat night period at a cost of $1,396 w/taxes. Upon arrival we found our so called "suite" was cramped(2 queens &...

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Helpful?
1Thank James D
Reviewed 2 weeks ago via mobile

This was our first trip to FMB and we had no idea that we had picked such a great hotel in a perfect location! We had a small glitch when we tried to extend our check out but the staff ended up being extremely helpful and went above and beyond in taking care of it! Excellent service! We upgraded to...

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Helpful?
1Thank Joann C
Alexandra L, Guest Relations Manager at The Neptune Resort, responded to this review

Joann C, Thank you for such a glowing review of your recent stay at The Neptune Resort! Your high appraisal of our resort is our greatest honor, and we can't tell you enough how appreciated it is that you have taken the time to extend to us such wonderfully positive feedback--especially when taken into account that it is coming from...

Reviewed 2 weeks ago

Last year I spent 10 days at this hotel. Except for the older guy at the front desk, the rest of the staff was very friendly and nice. So, I had to do some work and needed to balance out my work load with some relax time, so I decided to book once more at the Neptune. I booked the...

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Helpful?
2Thank Ingrid A
Reviewed 2 weeks ago

Friendly, helpful staff. Amazing beach. Beach lounges and beach towels provided. Short walk to Times Square, restaurants, grocery store. Had a wonderful stay! The front facing suites are quite a luxury with their amazing views, king sized bed, sitting room with kitchenette and patio right on the beach

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Helpful?
Thank Mike M
Alexandra L, Guest Relations Manager at The Neptune Resort, responded to this review

Mike M, We can't thank you enough for taking the time to leave us with a review of your recent stay at The Neptune Resort! I could not be more pleased to hear that you particularly enjoyed your accommodations in one of our luxurious One-Bedroom Beachfronts. These rooms provide an absolutely breathtaking view of Fort Myers Beach; one that we...

milwaukee
Reviewed 2 weeks ago

My husband and I spent a few days in Fort Myers Beach in January 2017. I just wanted to pass along that the Neptune is a great place to stay. The room prices are reasonable, especially for beach front. This resort room is cleaned daily. There are two pools on the property. Many pool loungers as well as loungers available...

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Helpful?
Thank buceriaslover
Alexandra L, Guest Relations Manager at The Neptune Resort, responded to this review

buceriaslover, We can not thank you enough for taking the time to leave us with this five-star review of your recent stay at The Neptune Resort! Your recommendation is our highest compliment, and we could not be more appreciative for you to have left us with such a wonderfully informative review of the property's amenities, complimentary items, and services. We...

Liverpool, New York
Reviewed 2 weeks ago

The Neptune Resort in Fort Myers Beach, Florida, has once again served as our January break from Northeast Snows. Our beach front room offered perfect vistas of beach and sand from views of sunrise on the left to sunsets to the right. Best of all was the short beach side walks to restaurants. Our favorite was the Sunset Beach Tropical...

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Helpful?
Thank Rick S
Alexandra L, Guest Relations Manager at The Neptune Resort, responded to this review

Rick S, We would like to extend our greatest thanks to you for choosing The Neptune Resort once again for your vacation destination on Fort Myers Beach. Your satisfaction is our first concern, so I could not be more thrilled that you thoroughly enjoyed a five-star experience in your beachfront suite. You are indeed correct to note that once you...

Chicago, Illinois
Reviewed 3 weeks ago

I am an experienced traveler. As most people know, good customer service is hard to find. Not at The Neptune Resort. Every single person that I encountered on their staff was lovely. "How is your stay? How can I help you? I'm happy to assist you." Truly, they were the most helpful staff that I have every encountered. Second-- the...

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Helpful?
Thank Intl_Biz_Traveler_44
Alexandra L, Guest Relations Manager at The Neptune Resort, responded to this review

Intl_Biz_Traveler_44, We really can't thank you enough for a such an enthusiastic review about your recent stay at The Neptune Resort! Coming from an experienced traveler, your glowing review is especially humbling and so very appreciated. Throughout your review you crafted such a perfect description of our property and its services, starting from the eagerness to help of our front...

Reviewed 3 weeks ago

I originally booked a room with no windows to save a few bucks. I figured we would not be in our room anyways so why not. Before I arrived I called to see if there was a way we could get an inexpensive upgrade. We got the upgrade and for about 25 bucks more we got no only a window...

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1Thank Daren L
Alexandra L, Guest Relations Manager at The Neptune Resort, responded to this review

Daren L, We thank you for taking the time to leave such a positive review of your recent stay with us at The Neptune Resort. Our guests' enjoyment is our #1 priority, and for this reason I could not be any more thrilled to hear of your experience during your visit--especially how much you loved our new beds! We are...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

Facility clean and staff hospitable! Beach was clean and the gas grills added to the convenience. Pools kept up and clean also. Will keep coming back as the rates are comparable. Book directly with hotel to get the best rate.

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Helpful?
1Thank A TripAdvisor Member
Alexandra L, Guest Relations Manager at The Neptune Resort, responded to this review

Valued Guest, Thank you for taking the time to leave a five-star review of your recent stay with us at The Neptune Resort. I could not be more delighted to hear that you found your experience so enjoyable that you are looking forward to coming back! We offer each and every one of our guests our Best Rate Guarantee when...

Minnesota
Reviewed 3 weeks ago via mobile

Nice place to stay on the beach. Clean, quiet, 2 pools, right on beach. In room kitchen, dining table, refrigerator, microwave, and range. Free use of chairs and towels for beach and pool. Only thing I was surprised about was that there isn't a safe on the room.

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Helpful?
Thank mm1776
Alexandra L, Guest Relations Manager at The Neptune Resort, responded to this review

mm1776, Thank you for taking the time to leave a review of your stay with us at The Neptune Resort! It is true that we do not provide in-room safes, however we do have rentable safety deposit boxes held at the front desk for our guest's convenience. Regardless, I could not be more thrilled that your recent stay at our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Neptune Resort is located on Fort Myers Beach directly on the Gulf of Mexico one of the world's greatest white sand beaches with over 300 feet of private beach. The Neptune Resort is less than 1 mile from the downtown Times Square which includes the historic Fort Myers Beach Pier, shopping and entertainment center. The Neptune Resort is 18 miles from Southwest Florida International Airport (RSW). An area icon since opening in the 1960s, The Neptune Resort offers 2 heated beachfront outdoor pools, direct access to the beach, gas grills for guest use, fitness center, business center, coined laundry machines, and shuffleboard courts. We provide complimentary parking and complimentary WiFi access throughout Neptune inn. We also provide complimentary beach lounge chairs which can be taken directly on the beach as well as beach towels. The snack shop located in the lobby provides convenient drinks and snacks. Make yourself at home in one of the newly renovated spacious rooms at The Neptune Resort. Guestrooms range from studios that include 2 double beds and sofa sleeper, One Bedroom Suites, up to our beautiful 3 bedroom Executive Suite that sleeps up to 8. All rooms include daily housekeeping service. All rooms feature flat screen TVs, kitchenette, pots, pans, plates, bowls, and utensils, microwave, refrigerator, coffee maker, iron and ironing board. ... more   less 

Additional Information about The Neptune Resort

Address: 2310 Estero Boulevard, Fort Myers Beach, FL 33931-3221
Region: United States > Florida > Southwest Gulf Coast > Fort Myers Beach
Price Range: $291 - $690 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Neptune Resort 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Neptune Hotel Fort Myers Beach
Neptune Fort Myers Beach
Neptune Inn Fort Myers Beach
Hotel Style:
#6 On the Beach Hotel in Fort Myers Beach
#11 Family Hotel in Fort Myers Beach
#12 Romantic Hotel in Fort Myers Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Neptune Resort staff and other travellers.
18 questions
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Akron, Ohio
9 months ago

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Questions? Get answers from The Neptune Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach front suites(2up& 2 dn) in bld on left of picture share their decks, 2 "suites" in bld on right have private decks.”
 of 5 bubbles Y8988UGjamesd, 9 Feb 2017 | Read review
“Second floor front rooms have the best view.”
 of 5 bubbles H5448GSmikem, 8 Feb 2017 | Read review
“Ask for an upgrade when you arrive if available. I believe it's cheaper than buying on line.”
 of 5 bubbles buceriaslover, 4 Feb 2017 | Read review
“Corner suites are large. Ocean view rooms are likely worth the extra money.”
 of 5 bubbles Intl_Biz_Traveler_44, 1 Feb 2017 | Read review
“Ask for a room with a pool view second floor.”
 of 5 bubbles 653darenl, 31 Jan 2017 | Read review
5 of 5