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Lots and lots of bugs. Looked nice but had one in the bathroom one in the fridge and a huge dead one on the floor. But I did like how the guy was understanding and refunded my money, he gets a 5 star for being...More
Response from Mike P, General Manager at Americas Best Value InnResponded 27 July 2016
Thanks for reserving your room at our hotel and bringing to our attention upon checking the pest issue. We are very sorry for the unpleasant experience. I was glad to refund your money. we routinely spray our rooms by the professional pest control...More
Not your upper level type of hotel/motel but it the basic amenities that I needed Wi-Fi, cable, microwave, mini fridge, and a clean, comfortable bed. Desk clerk and staff were also very accommodating.
Thank Gary P
Response from Mike P, General Manager at Americas Best Value InnResponded 11 June 2016
Thanks for your stay and feedback. WE ARE DELIGHTED TO KNOW, you liked our service, rooms with basic amenities. We appreciate your stay and looking forward to serving your needs again.
Not a Ritz Carlton. HOWEVER,it was a very nice, clean and quiet room, located 300'back from the road. It had a New "Ice-Cold" refrigeration & microwave. Carpet just updated. Great Thai restaurant next door. Located on the corner of the University. I do all of...More
Response from Mike P, General Manager at Americas Best Value InnResponded 16 May 2016
Thank you for your valued opinion. We are thrilled to know that you liked our nice
clean, quiet and affordable ,rooms with refrigerator and microwave. We want to promise
all guests the same good value and we want to thanks for the future...More
Room was clean and reception staff very pleasant! Definitely a bit outdated for the price, but $$ was in line with what was available on short notice. Breakfast options were limited. Tiki bar seems like it was hopping, but I did not use my complimentary...More
We made reservations online with a low cost website that assigned us this hotel. We went to check in down the street was a strip club. My husband wouldn't let us stay the night. The hotel main area was a wreck, hanging wires, renovation. The...More
1 Thank Carla S
Response from jamnaba, General Manager at Americas Best Value InnResponded 22 February 2016
Thank you for making reservation with us and writing your concern for us.I am very disappointed that you did not come to front desk and report anything which we would have refunded you money or moved to other room to make you happy.We...More