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when we complained about dogs in a room barking over an hour nothing was done. They should have checked as we couldn't tell the room they should know. No compensation not good customer service at all won't go back
Response from Sheila B, General Manager at La Quinta Inn GainesvilleResponded 2 days ago
We do care about any complaint, I know that we had apologized at the desk for the barking issue. when we have complaints about the dogs barking we contact the owner so we can get it to stop. I want to apologize again. Thank you.
facility and staff are professional yet friendly. Housekeeping does an excellent job and is ready to handle any issues Prices were better than other chains in the area rooms were spotless. Bath linens and supplies were more than adequate. Bedding was clean, crisp and welcoming....More
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Thank Bettye A
Response from lq0669gm, General Manager at La Quinta Inn GainesvilleResponded 25 September 2017
Thank you for choosing our La Quinta in Gainesville. I do appreciate the feedback and will share your commitments with the staff. We look forward to seeing you again.
This La Quinta is right off I-75 in Gainesville. We stopped for the night just passing through. It's a really large La Quinta, way bigger than the typical ones. Its an older property but it was clean. Front desk man was friendly and efficient. For...More
Thank Michael A
Response from Sheila B, General Manager at La Quinta Inn GainesvilleResponded 1 week ago
I want to say Thank you for stopping at our La Quinta. Yes, there is construction next door and they do start at 7am. we hope you stop and stay with us again.
We belong to their rewards program so we do stay at La Quintas quite a bit, as our dog stays free.
This was just another average stay.
This La Quinta is starting to show its age.
The bathroom sink would not drain, and the tub...More
Response from Sheila B, Manager at La Quinta Inn GainesvilleResponded 1 week ago
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. I will share your review with our housekeeping staff to ensure improvements are made. We very much appreciate...More
OK overnight stay. Quiet location and easy to get to off I-75.Rooms small-standard,clean but modest.Bathroom and dressing area small. Nice front desk staff . Plenty of dog walking areas near parking. Older style exterior door entrances with connecting doors between rooms. Beds comfortable.
Thank Bill H
Response from Sheila B, Manager at La Quinta Inn GainesvilleResponded 3 weeks ago
Dear Bill H,
Thank you for the positive feedback! It's great to know your stay with us was as good as we hoped it would be. We are looking forward to having you again as our guests.