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Holiday Inn Express Miami-Hialeah (Miami Lakes)

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Holiday Inn Express Miami-Hialeah (Miami Lakes)
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391 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Miami-Hialeah (Miami Lakes)
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Showing 229: English reviews
Hudson, Wisconsin
Reviewed 1 April 2014

Terribly disappointing for the business traveler. My internet connection was quite brittle and required a full re-log-in every 30 - 45 minutes. Impossible to work on anything on the hotel room. Convenient to the always clogged Palmetto Expressway, with a lot of traffic during the rush hours. Breakfast is decent. Rooms reasonably comfortable, but the technology absolutely needs to be...

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Helpful?
Thank sapmmCt
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear sapmmCt , Thank you for taking the time to provide feedback on your stay. It is unfortunate issues with the WiFi prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you...

Sao Jose Dos Campos, SP
Reviewed 31 March 2014

Compared to other hotels in Miami, the price was very reasonable. The staff were friendly whenever I needed help. The bed was quite uncomfortable (too soft). It is a low cost hotel, so breakfast is quite simple. The Hotel is near the airport, but the location is not the best in Miami. So if you want to stay in a...

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Helpful?
Thank andreazotelli
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear andreazotelli, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We are sincerely sorry to read about your negative experience over the mattress. Rest assured that your comments will be looked into and take actions accordingly. We take all comments into consideration and welcome any opportunity to improve....

Nashville, Tennessee
Reviewed 31 March 2014

First, the positives: Our room was clean, the bed was comfortable, and the bathroom was also clean (but problematic -see below). We always think a while before writing a bad review - and we are frequent travelers - so everything below is serious and not flippant. It was surprising when we arrived and noticed the iron gates on the east...

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Helpful?
1Thank DavidLou
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear DavidLou, Thank you for taking the time to express your thoughts and concerns. Please accept our sincerest apology for the over-all experience you had that did not live up to your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For that reason, the comments are...

Newark
Reviewed 5 March 2014

A great choice at a good price. Ample parking, nice pool that's not crowded. A good breakfast with lots of choices. A had a great nights sleep in a comfortable pillow top bed. We had a microwave and refrigerator that made our expenses less for our vacation. It was a spacious room. The shower was great, good pressure and a...

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2Thank Joy G
Raleigh, North Carolina
Reviewed 5 March 2014

We stayed here for 3 nights and were not impressed by this hotel. It is not up to holiday inn express standards. It is dirty and seems like needs renovations badly. Room felt cheap and it was dirty. Bathroom was not much better. Front desk staff are rather rude. Don't bother to tell them anything because their answer is well...

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Thank bhargavipl
Miami
Reviewed 2 March 2014

Very good location for visiting Miami Beach and other places in Florida. Full breakfast and wide rooms with free internet wifi. Even the breakfast was good, plentiful, with very friendly atmosphere. Free Parking. The sounds of the nearby streets felt a little bit, but not been absolutely no problem. I recommend it highly to those who, like us, do not...

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1Thank AssoDubai
Bradford, United Kingdom
Reviewed 23 February 2014

Booked here by our travel agent as a pre cruise overnight stay. At airport advised no shuttle bus to this hotel so we had to take a taxi which was an adventure as our aged driver could not find this hotel stopping four times to have a think and then driving past it He took so long he came off...

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Helpful?
Thank brad4dboy
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear brad4dboy, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare

Lower Keys, Florida
Reviewed 16 February 2014

Don't know how old the building is but it seemed new. Very clean, friendly and helpful staff, and a great location. It's right off the highway but we could not hear any noise. The area felt safe and had many places to eat. The hotel serves breakfast that we did not eat because we left early.

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1Thank Isabel P
Thomasville, Georgia
Reviewed 2 February 2014

Recently stayed at the Holiday Inn Express-Hialeah/Miami Lakes and they were by far my best hotel stay in awhile. Everyone on the staff from front desk to housekeeping were very pleasant. Hotel was clean and very accommodating. Can't wait for my next trip to Miami, I'm definitely staying here again.

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Thank BreZ R
Reviewed 21 January 2014

Adequate accomodation for the price. Functional and quite comfortable actually. The free continental breakfast is great although the dining area is small when the hotel is busy (which it was). The only drawback is no good restaurants in the area although lots of fast food choices nearby.

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Thank foamboy007

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just minutes from Miami International Airport and Opa-Locka Airport, the Holiday Inn Express Hotel & Suites is your best choice in Hialeah-Miami Lakes-Medley. Our hotel features 146 guestrooms which include 68 suites and 4 Jacuzzi suites.The Holiday Inn Express Hotel & Suites is your ideal destination. Imagine having all the space and tools you need for buisness, high-speed Internet, a specialized work area in your room, and plenty of electrical outlets. Our business center is there for copying, faxing, and features two computer workstations. If you're here for pleasure, you are just minutes away from outstanding shopping which include several malls, dining, entertainment and all the adventures that Miami is famous for.We provide all our guests with amenities that help ensure that your stay is comfortable and productive. Key amenities such as complimentary Stay Smart (hot) breakfast, free wireless high-speed Internet access throughout entire hotel, 24-hour fitness center, outdoor pool, and ample parking are just some of the comforts our hotel provides to help make your stay with us exceptional. ... more   less 

Additional Information about Holiday Inn Express Miami-Hialeah (Miami Lakes)

Address: 6650 W. 20th Ave., Hialeah, FL 33016
Region: United States > Florida > Hialeah
Price Range: $175 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Miami-Hialeah (Miami Lakes) 2.5*
Number of rooms: 144
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Also Known As:
Holiday Inn Express Miami-Hialeah (Miami Lakes) Hotel Hialeah
Holiday Inn Express Hialeah
Holiday Inn Hialeah
Hialeah Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Miami-Hialeah (Miami Lakes) staff and other travellers.
8 questions
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Questions? Get answers from Holiday Inn Express Miami-Hialeah (Miami Lakes) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor at the end of corridor to keep traffic outside to a minimum + away from the motorway”
 of 5 bubbles johnnyk896, 20 Nov 2016 | Read review
“The rooms facing the highway is my preferred choice”
 of 5 bubbles 001akimc, 17 Nov 2016 | Read review
“Go to another hotel”
 of 5 bubbles BROWNING812, 29 Oct 2016 | Read review
“WIFI is terrible”
 of 5 bubbles Traveler121429, 21 Sep 2016 | Read review
“Ask for non-smokers room”
 of 5 bubbles rajeshk761, 6 Sep 2016 | Read review
5 of 5