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The Diplomat Beach Resort, Curio Collection by Hilton

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The Diplomat Beach Resort, Curio Collection by Hilton
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2,727 Reviews from our TripAdvisor Community

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Columbus, Ohio
Reviewed yesterday NEWvia mobile

Formally a Westin , now a Hilton and it is as good or maybe better . Stayed here several times over the last 15 years and it has always been pretty good . Last trip was a few weeks ago and people seem very friendly and helpful . Only bad experience was when I wanted to handle my own bags...

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Helpful?
Thank Unionyes68
Saint Louis, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 23 January 2017

This hotel is amazing - from the beautiful hotel-wide renovations to the luxury sleeping rooms to the incredible meeting space to the delicious restaurant (Prime). I visited the property for a two night stay and found it very hard to check out. You will feel like you're a VIP at this property - the entire staff makes certain of it....

Review collected in partnership with Curio – A Collection by Hilton
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2Thank TinaH633
About Hotel's Favourite Review
Denitsa G, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear TinaH663, I am very happy to know you enjoyed our beautiful renovations and everything that the Historic Diplomat has to offer! Feedback like yours allows us to continue our strides towards memorable and Iconic experiences for our guests, so I do appreciate you taking the time to share your comments with us. I will be sure to forward your...

Reviewed yesterday NEW

Best part of our stay was walking across the street to Bristol's Burgers. Excellent service, food, and view. The hostess Ashley made my day by going out of her way to get us an outside table after a long day of traveling and flight delays. We went back 2 or 3 times and Ashley remembered us. It was nice seeing...

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Helpful?
Thank Wendy R
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

We had a fantastic visit -comfortable bed great view of the ocean from our balcony Marcus did a great job upgrading our room to a full ocean view. Luciana made our dining experience and reservation very enjoyable she is an excellent concierge!

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Thank A TripAdvisor Member
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Many thanks for your glowing review! I enjoy reading lovely remarks as we share them regularly with our team in our daily briefs. Our friendly staff and premium food quality are certainly what we have become known for and I truly appreciate highlighting it. On behalf of our entire team, we greatly look forward to your return stay at the...

Arlington, Virginia
Reviewed 2 days ago NEW

This stay was a bit complex as there was a great deal of construction and new processes being implemented. Once those are worked out, I think this will be a great property again. The new decor is a bit to stark for my tastes but I am sure it will appeal to their target group. Alex down at the beach...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank ctheworld67
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear ctheworld67, Thank you for choosing to stay with us at the Diplomat Beach Resort, and taking the time to share your most recent experience. I am pleased to read the stellar service provided to you by Phaola and Alex, I will make sure to share your kind words as they will be joyed to know the great impression they...

Denver
Reviewed 3 days ago NEWvia mobile

This is my 11th weeklong stay at this hotel and the first since the remodel. My compliments to the staff. There were numerous complaints and the staff handled them as well as they could. Here are the changes for which the poor staff has apologized profusely, citing "corporate"- -there is no food or drink available between midnight and 7am. Not...

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Helpful?
Thank fencingmom2007
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear fencingmom2007, Thank you very much for your review following your stay with us. It is with great regret I learn of your experience on property as being shy of creating an overall memorable visit. Your constructive feedback is an amazing tool for us to continue achieving excellence. It seems that we have failed to deliver acceptable service on various...

chicago
Reviewed 3 days ago NEWvia mobile

Excellent service by Louby. Friendly. Made our beach day smooth and relaxing. I wish that we had more time. Florida is such a close and easy vacation place. When you get good service on the beach you have to appreciate it.

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Thank lyneir
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear lyneir, What a great review about our beach partners. Louby is known for his commitment to creating a lasting and memorable experience for our guest, and he has yet to fall short of that focus. We hope to welcome you back for some more sunshine in the near future. Best, Amanda

Monticello ny
Reviewed 3 days ago NEW

I've stayed at the Diplomat at least 10 times over the past number of years and always find the hotel and its staff terrific. There was a bit of confusion this time around as they are redoing the balconies on one side of the hotel but the redesign of several areas of the hotel was nicely done in a more...

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Helpful?
Thank steveboces1
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Hello steveboces1, Thank you for staying with us at the Diplomat Beach Resort. I would also like to thank you for your return loyalty to our property for 10+ years now. We really appreciate your feedback and are glad that you enjoyed your precious time with us. Your feedback is very helpful to others thinking of staying with us. Wonderful...

Jacksonville, Florida
Reviewed 3 days ago NEWvia mobile

Construction is now painful BUT once it is finished this will be an outstanding property! The hotel's location in Hollywood is busy and bustling....yet the pools and ocean views are beautiful. We booked a week at the hotel with no mention of major construction. A couple of examples.. Balconys were not available there was scaffolding everywhere...Saws/hammers and dust all week!...

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3Thank shinton2017
Amanda V, Front Office Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Shinton2017, Thank you for choosing to stay with us and sharing your most recent experience. I apologize that you made your reservation without being aware of our ongoing transition, I understand how frustrating that may have been. We have actually made it public on our website so that our guest know what to expect when staying on property. I...

Attadale, Australia
Reviewed 4 days ago NEW

I have stayed at this hotel many times before but this year they seemed to have changed the room service formula. The room service took +45 minutes. It was served on paper plates with plastic knives and forks. The meal itself was cold and inedible. I ordered some margaritas but the delivery brought Margarita Pizza instead of Margaritas. These were...

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3Thank Peter B
Denitsa G, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Peter B, I appreciate your continues loyalty towards The Iconic Diplomat Beach Resort and I am extremely disheartened to hear that our Room service was not up to standard when delivering your food. All of your concerns have been noted and will be shared with our management team for internal resolution. Your comments and remarks gives our team the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Golf Course
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A grand re-imagining of a legendary Florida resort, The Diplomat Beach Resort brings iconic hospitality back, wrapped in a spirited escape-to-sunny-shores feeling. Rising above the Atlantic waves and beyond the expected, this magnetic social hub extends its stylish flair from coast to Intracoastal - a Florida playground perfected. From our lagoon pool, cabanas, shore and spa to creative culinary & entertainment, families and work friends find a vibrant oceanfront destination, a reason to return. ... more   less 

Additional Information about The Diplomat Beach Resort, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Region: United States > Florida > Broward County > Hollywood
Price Range: $339 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Diplomat Beach Resort, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Cheap Tickets and Jetsetter so you can book your The Diplomat Beach Resort, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#6 Luxury Hotel in Hollywood
#10 On the Beach Hotel in Hollywood
#15 Family Hotel in Hollywood
#16 Romantic Hotel in Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony under construction”
 of 5 bubbles kristeno116, 25 Feb 2017 | Read review
“Don't Valet”
 of 5 bubbles jcd38740, 24 Feb 2017 | Read review
“Room 2664 had a great waterway/city view”
 of 5 bubbles BEG1969, 23 Feb 2017 | Read review
“Ocean front rooms have the best view, partial ocean may not have a balcony.”
 of 5 bubbles PennyVacay, 22 Feb 2017 | Read review
“Oceanfront Room is best - but make sure construction is complete so you can open your door.”
 of 5 bubbles EMH423, 22 Feb 2017 | Read review
5 of 5