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The Diplomat Beach Resort, Curio Collection by Hilton

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The Diplomat Beach Resort, Curio Collection by Hilton
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2,830 Reviews from our TripAdvisor Community

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There are newer reviews for The Diplomat Beach Resort, Curio Collection by Hilton
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Showing 2,589: English reviews
Reviewed 25 December 2015

I WAS A GOLD CARD MEMBER WITH THE MARRIOTT BUT JUST ENDED THAT RELATIONSHIP FOR THE HILTON MEMBERSHIP. This hotel has it all a great beach, gorgeous views, hotel is great for conventions. The hotel is first class and luxury settings. The only draw back is parking but that's everywhere on the east coast. The rooms are great with large...

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Thank michael W
St Petersburg, United States
Reviewed 24 December 2015

Title of the review says it all. This is a shame. The staff of this property are poorly trained, poor attitudes abound, and be vigilant in your choice of rooms as my ocean view was limited by the curvature of the building and the adjacent balcony.

Review collected in partnership with Curio – A Collection by Hilton
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Thank Ronald T
Reviewed 24 December 2015 via mobile

Room was nice but found a stain on the blankets. The beds were really soft. I couldn't even go on the balcony. The tv kept on messing up on every channel. It took 15 minutes for valet parking. I also believe that they stole something if mine. It was worth 200 US dollars and it was sitting in my cup...

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2Thank George E
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear George E, We fully respect your feedback. Please know that your comments will not go unheard and I have sent you a direct message so that I can assist you with your lost item. We hope that you may reconsider your decision and allow us another opportunity to show the best of the Diplomat values of hospitality on your...

Dallas, Texas
Reviewed 23 December 2015 via mobile

End of year travel - Diplomat Resort and Spa Hollywood, Curio Collection by Hilton Stayed here years ago when a Westin... got great $ on two rooms and they are actually connected... Kudos ... soft double beds in each room... slept with balcony door open and could hear waves... Hotel decorated for Christmas with trees and Santa... The VALET is...

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1Thank 55711DavidM
Orlando, Florida
Reviewed 23 December 2015

The staff could take a lesson from the Ritz Carlton. As we arrived at the Valet to drop off car, no one came to help us. After several minutes it was explained that it was busy that night. It isn't as if you should be surprised working at a hotel when everyone calls ahead to say when they are coming....

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1Thank Danielle R
Reviewed 23 December 2015

The room (corner suite) was lovely, with a great view of the ocean. Room was spacious with a great bathtub and the bed was comfortable. The connectivity at the hotel was very bad. I struggled to remain connected to the hotel's wifi, and cell reception (ATT) was very bad as well. Room service was very expensive for the quality of...

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Thank Danielle R
Reviewed 23 December 2015 via mobile

A very good choice while in the area, the hotel is spectacular and the staff attitude is fantastic. You have a nice view of the ocean and you will be within walking distance of shops an places to just hang around. You wont regret staying here, I didn't.

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Thank galeon62
Lexington, Kentucky
Reviewed 23 December 2015 via mobile

Christopher Mullings helped me with a difficult reservation problem and fixed. He also connected me with the concierge. He also solved the reservation problem and got us a excellent room. Hilton should be lucky to have such great customer service

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Thank 909stephen
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear 909stephen, It was an absolute pleasure reading your review. I am pleased to hear that you were impressed by the service Christopher Mullings provided you, and I am especially glad to hear that he was able to accomodate you with an excellent room for you stay with us. We strive to provide our guests with the highest standard of...

Reviewed 22 December 2015

First impression upon arrival is that the Diplomat hotel might just live up to its name. It is a grand edifice with a busy entryway that sees a lot of vehicular and pedestrian traffic. When one books a hotel of this size, there is a chance one might feel slightly overwhelmed or that the hotel will feel vast and impersonal....

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Thank RENEE B
London, United Kingdom
Reviewed 22 December 2015

Perfectly functional for a couple of days on business - but not a hotel I would recommend for a vacation. Was undergoing quite a lot of refurbishment whilst I was there - the main pool was out of action - and on the basis of the room I was in it needs it.

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Thank Jonathan T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Golf Course
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A grand re-imagining of a legendary Florida resort, The Diplomat Beach Resort brings iconic hospitality back, wrapped in a spirited escape-to-sunny-shores feeling. Rising above the Atlantic waves and beyond the expected, this magnetic social hub extends its stylish flair from coast to Intracoastal - a Florida playground perfected. From our lagoon pool, cabanas, shore and spa to creative culinary & entertainment, families and work friends find a vibrant oceanfront destination, a reason to return. ... more   less 

Additional Information about The Diplomat Beach Resort, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Region: United States > Florida > Broward County > Hollywood
Price Range: $291 - $648 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Diplomat Beach Resort, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#6 Luxury Hotel in Hollywood
#9 On the Beach Hotel in Hollywood
#15 Family Hotel in Hollywood
#16 Romantic Hotel in Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean front or ocean view”
 of 5 bubbles jamesmZ3953UG, 27 Mar 2017 | Read review
“Upper floors will probably be better”
 of 5 bubbles R4674SEpatricias, 26 Mar 2017 | Read review
“Stay away from this hotel ! To conference organizers, its a big no.”
 of 5 bubbles drashish83, 26 Mar 2017 | Read review
“ocean view is the way to go.”
 of 5 bubbles wsmith002, 25 Mar 2017 | Read review
“South side was a large and beautiful room.”
 of 5 bubbles , 24 Mar 2017 | Read review
5 of 5