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Hollywood Gateway Inn

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Traveller (121)
Room & Suite (34)
Pool & Beach (7)
Overview
  • Excellent15%
  • Very good19%
  • Average18%
  • Poor10%
  • Terrible38%
4 days ago
“Poor Experience”
3 weeks ago
“The experience for the amount of money was trash.”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Multilingual Staff
2 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (261)
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1 - 5 of 199 reviews
Reviewed 4 days ago

I can remember nothing about the Hollywood Gateway Inn that was good except the office personnel! There is no sign to tell you where the inn is located; you have to go through parking lots to find it. Everything in the room needed upgrade or...More

Thank richardsR5337VK
Response from Steven J, Guest Relations Manager at Hollywood Gateway InnResponded 3 days ago

Thank you for your stay and we appreciate your feedback. We are very sorry that we did not exceed you expectations. We are aware of the opportunities in our property and we are focused on handling it head on. Our team is working towards bringing...More

Reviewed 2 weeks ago

My Experience at this place was the most horrible ever i have in my life, First they gave me a Wrong Key number , I try to unlock my room when i see there were kids inside,because other people has the same room number, second...More

Thank Yoha's P
Response from Steven J, Guest Relations Manager at Hollywood Gateway InnResponded 2 weeks ago

Thank you for your feedback and we appreciate you staying with us. We apologize for the opportunities faced and the operations team has been addressed. We take the maintenance and security of our hotel very seriously. It is our goal to exceed our guest's expectation...More

Reviewed 3 weeks ago

When I arrived to the hotel it was sort of difficult to find parking, Because of those giant trucks in the middle of the driveway. I parked on the other side of the hotel. I walked into the front desk, very small. The front desk...More

Thank Alba G
Response from Steven J, Guest Relations Manager at Hollywood Gateway InnResponded 2 weeks ago

Thank you for your stay and we appreciate your feedback. We are very sorry that we did not exceed you expectations. We are aware of the opportunities in our property and we are focused on handling it head on. Our team is working towards bringing...More

Reviewed 3 weeks ago via mobile

Nothing like the pictures. Dangerous. Broken door upon arrival = wide open. Bugs dirt filth Rude front desk staff Checked out immediately. Glass window to speak to front desk Still awaiting refund a week laterMore

Thank Chelsea M
Response from Steven J, Guest Relations Manager at Hollywood Gateway InnResponded 3 weeks ago

Thank you for your feedback and we appreciate you coming to our property. I do apologize for the opportunities faced during your stay. We are committed to upgrading and updating our hotel. Although we can not control what happens in the city that surrounds us...More

Reviewed 22 February 2018 via mobile

This is a dump that needs to b e condemned Dirty rooms, broken down furniture much and bugs galore. Not worth the money. HORRIBLE STAFF. Place really needs,to change linens daily not annually. Where did online photos come from. I cannot even give one starMore

Thank Mary L
Response from Steven J, Guest Relations Manager at Hollywood Gateway InnResponded 26 February 2018

Thank you for your feedback and we appreciate you staying with us. We apologize for the opportunities faced and the operations team has been addressed. We take the cleanliness of our hotel very seriously. Please contact property so we can discuss this further. It is...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$63 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (121)
Room & Suite (34)
Pool & Beach (7)
Questions & Answers
Ask a question
Rurtle420
11 November 2016|
AnswerShow all 2 answers
Response from DiosnelH | Reviewed this property |
It didn't seem to be a pet-friendly place.
0
Votes
Maddisonsg
12 December 2015|
Answer
Response from Steven J | Property representative |
We are a non smoking facility. Thanks.
0
Votes
Room Tips
"Do not stay there!"
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"Book at another hotel"
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"Best room is at another hotel, seriously!"
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"anywhere but this place"
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