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driving up to the office something told me " GET OUT!!" moldy smell thru out,bathroom smelled of sewage, LOUD AC, Dirty chairs- I would not sit on them...Carpet was damp and dirty..Stayed because we had no choice. I guess I got what I paid for....More
Response from Steven J, Guest Relations Manager at Hollywood Gateway InnResponded 9 July 2014
Thank you for your feedback and we appreciate you staying with us. We apologize for the opportunities faced and the operations team has been addressed. We take the cleanliness of our hotel very seriously. Please contact property so we can discuss this further. It is...More
Positives: room was spacious, tile floors instead of carpet, a/c worked very well. Staff was helpful when on duty, free breakfast in lobby.
Negatives: maid service not available until 9 am...to get clean towels, etc., doors from pool area into building were left unlocked...people climbed...More
Thank Cynthia B
Response from Steven J, Guest Relations Manager at Hollywood Gateway InnResponded 30 June 2014
Thank you for your feedback and we appreciate your stay with us. We are delighted that you continued patronage to our hotel. We continue to strive to provide clean rooms great service at a reasonable price. We do apologize for any opportunities faced. Our commitment...More
I must say that this hotel has truly changed. Under new management, the hotel was recently renovated and there is all new staff. Rooms were very clean, maintenance and housekeeping staff was extremely helpful and professional. I was at this hotel as recently as May...More
1 Thank FunSun221987
Response from Steven J, Guest Relations Manager at Hollywood Gateway InnResponded 20 June 2014
Thank you for your feedback and we appreciate your stay with us. I apologize for the opportunities faced during your stay however we are delighted your experience was still a positive one. We strive to provide great service and clean rooms at a reasonable price....More
Excellent place to stay. Whether day or night the working staff with an extraordinary ability provides very efficient and polite friendly service, have no doubt, worth it more than the value of the money paid for the room, outstanding room service, prompt and skilled maintenance...More
1 Thank madrizd
Response from Steven J, Guest Relations Manager at Hollywood Gateway InnResponded 17 June 2014
Thank you for your feedback and we appreciate your stay with us. We are delighted that you gave us an opportunity to accommodate your needs. With all the hotel options out there we strive to provide a clean rooms, great service and at a reasonable...More
I really like this hotel,everything was clean,spacious room,friendly staff...I love the pool!Friendly. Safe. Fast internet. Free parking. Excellent value for money compared with the other nearby locations some of which charge extra for parking and internet.More
1 Thank Brenda N
Response from Steven J, Guest Relations Manager at Hollywood Gateway InnResponded 11 June 2014
Thank you for your feedback and we appreciate your stay with us. With all the hotel options out there we take pride in offering a clean room, great service and multiple amenities for a reasonable price. We hope to see you again in the near...More
US$53 - US$122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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