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Holiday Inn Express

498 reviews
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Traveller (37)
Room & Suite (135)
Dining (34)
Overview
  • Excellent71%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“mayo clinic”(56 reviews)
“bunk beds”(10 reviews)
“separate tub”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express
Special Offer: Save on Hotel Packages!
Hotel deals
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (498)Write a Review
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492 results
Traveller rating
344
95
30
11
12
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LanguageEnglish
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344
95
30
11
12
Show reviews that mention
All reviewsmayo clinicbunk bedsseparate tubglass showercinnamon rollsfront deskkids suitepancake machinebeach blvdgreat hotelthe breakfast areawalk in showerdecent breakfastvisit familyvery clean hotelrooms are spaciouslove this hotel
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1 - 5 of 492 reviews
A TripAdvisor Member
11
Reviewed yesterday via mobile

Upon arrival we were pleasantly surprise with the staff. We arrived late tired at didn't expect much. But for our surprise great location wonderful nice well planned renovations. Spacious comfy rooms. Joey at the front desk is a very professional sweet young man. We will...More

1  Thank A TripAdvisor Member
Hotel's Favourite
Reviewed 4 weeks ago

The rooms are clean and comfortable, the staff is great, and the breakfast is better than most! They also have a very reasonable rate, and a shuttle, for patients and families going to the Mayo Clinic in Jacksonville. We definitely recommend it.More

Review collected in partnership with this hotel
2  Thank Petit4u
Response from Alissa G, Guest Relations Manager at Holiday Inn ExpressResponded 3 days ago

Dear Petit4u, We'd like to thank you for the time you've taken to review our hotel.Our staff works diligently to ensure the highest standards for our guests, and it is appreciated to know when we succeed. We are glad to know that you had a...More

Reviewed 5 days ago

We stayed for one night while visiting a family member in town. The property is lovely. The lobby is quiet and well decorated. The front desk staff handled our check-in quickly and efficiently. I had a small dog with us and we paid the pet...More

Review collected in partnership with this hotel
1  Thank Brenda S
Response from Alissa G, Guest Relations Manager at Holiday Inn ExpressResponded 4 days ago

Dear Brenda S, Thank you so much for taking the time to review our property! Our staff is always working toward improving guest experience, and we are glad to know that you enjoyed staying in our recently renovated room. Please come see us again anytime...More

Reviewed 5 days ago

very friendly staff particularly the ladies handling the food bar for breakfast.....couldn't have been more helpful. Lady handling reservation did not speak English very well....had hard time communicating. Rooms were great....beds very comfortable. Our hallway really needed vacuuming....was there 3 days and it was not...More

Review collected in partnership with this hotel
2  Thank chrisZ1714AD
Response from Alissa G, Guest Relations Manager at Holiday Inn ExpressResponded 3 days ago

Dear chrisZ1714AD, Thank you for taking your valuable time to review our hotel. Providing the highest measure of hospitality is our number one priority, so we appreciate feedback that helps us improve. We are sorry to hear that the hallways were unkempt during your stay....More

Reviewed 5 days ago

Would return in a heartbeat. Great staff, very clean. Good food. Very impressed with our entire stay. Front desk staff was friendly and extremely helpful. Room was very clean. Breakfast staff was awesome!!!More

Review collected in partnership with this hotel
2  Thank alphasdaughter
Response from Alissa G, Guest Relations Manager at Holiday Inn ExpressResponded 3 days ago

Dear alphasdaughter, Thank you so much for taking the time to review our hotel! Hospitality is our passion, and we strive to make the best experience possible for each guest that stays with us. We are so pleased to know that you had a good...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$139 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Jacksonville Beach
#2 Green Hotel in Jacksonville Beach
#3 Family Hotel in Jacksonville Beach
#4 Business Hotel in Jacksonville Beach
#6 On the Beach Hotel in Jacksonville Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$139 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Jacksonville Beach
#2 Green Hotel in Jacksonville Beach
#3 Family Hotel in Jacksonville Beach
#4 Business Hotel in Jacksonville Beach
#6 On the Beach Hotel in Jacksonville Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (37)
Room & Suite (135)
Dining (34)
Pool & Beach (27)
Amenities (40)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Stacyed
1 April 2017|
AnswerShow all 11 answers
Response from Tejal P | Property representative |
Hi Stacyed. The Holiday Inn Express Jacksonville Beach is not at all a "spring break" hotel. Jacksonville Beach usually does not get any of the rowdy spring break crowd. Hope this helps.
0
Votes
quinieshastephens
10 June 2016|
AnswerShow all 5 answers
Response from Sherronda S | Reviewed this property |
Within walking distance very close
1
Vote
robjoe99
19 April 2016|
AnswerShow all 2 answers
Response from Sherronda S | Reviewed this property |
No shuttles to or from the hotel sorry.
0
Votes
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123
Room Tips
"Found the room to be extremely clean as usual. We left a nice tip for house cleaning !!"
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"The jacuzzi suite was the best😌"
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"The higher the better and as far from Beach Ave as possible."
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"Make time for breakfast, you are so welcome and well taken care of by the crew led by China so much that you..."
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