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Country Inn & Suites By Carlson, Miami (Kendall)

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Country Inn & Suites By Carlson, Miami (Kendall)
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570 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Miami (Kendall)
See the most recent reviews
Showing 428: English reviews
Boston, Massachusetts
1 review
Reviewed 21 January 2016

I stayed at this hotel for a business trip. I booked well in advance through our organization's travel agency, and had specific requests since I would be traveling for the last time in a while at 7 months pregnant. This hotel did not honor any of my (two) requests (high floor, away from noise), and put me on the second... More 

Helpful?
Thank ashleyl0we
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for sharing your experience regarding your recent stay. Your feedback is important in our continuous drive for excellence. I am concerned to read that we have left you with a less than memorable experience. Please allow me to apologize for the poor experience and service issues you had during your stay. We are hospitality prfessionals who pride ourselves... More 

Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 January 2016

Long day; much driving; So happy to arrive. Juan went out his way to find us a room (last one)He was so helpful and kind. Bed comfortable; all clean and what a location! Shopping, restaurants, next door. Great shower. Recommend!

Helpful?
Thank MarleeMargueriteT
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for your great comments. We are your home away from home. More 

Claremont, North Carolina, United States
1 review
Reviewed 15 January 2016 via mobile

This hotel is very welcoming. Staff was very polite and friendly. It is located with in walking distance to shopping and food. The two issues that bothered me was the smell that hits you when you exit the elevator on the 2nd floor. Some air fresher would do wonders, it currently smells dingy and musty. Which is suprising because it... More 

Helpful?
Thank Diane D
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

We were disappointed to learn that you encountered issues during your stay. I sincerely apologize. Unfortunately, your experience was not the same as many of our other satisfied customers have received. We will share your comments with our team to improve our consistency in providing excellent customer service to all our guests. We use an excellent brand of toilet tissue... More 

Homosassa Springs, Florida
1 review
Reviewed 11 January 2016

My job requires me to print papers off an internet site. The lobby computer was running slow, so I approached the manager Louis Zapata, who immediately allowed me to use his personal computer to print off the material. This was huge for me because I was thinking of moving to another hotel as I had to have the printed material.... More 

Helpful?
Thank Donald H
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for taking the time and let us know about your stay. We are a three star hotel with a five star attitude ! More 

Miami, Florida
1 review
Reviewed 9 January 2016

I stayed here 2 months while my house was being repaired and I can't say enough about the comfort and friendly service provided by this hotel. Louis Zapata, the manager, made sure I was doing well and the desk clerks Juan Vazquez and Elysha Felix always said hello and offered help. I will miss the excellent hot breakfast in the... More 

Helpful?
Thank janis2016
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for taking the time and let us know about your excellent stay. We Miss You ! More 

Kailua, Hawaii
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 January 2016

Commendations to the staff on assisting with any personal requests in such a pleasant manner. Arriving on Christmas Eve, I needed help with last minute wrapping presents and they were more than happy to provide tape, scissors and good cheer. Then, they offered delicious Christmas cookies. Way to go!!!

Helpful?
Thank AnneMarie062
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for taking the time and let us know about your stay. Happy New Year ! More 

Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 December 2015

Stayed at the hotel for a business class and i was extremely surprised by the lobby area and what they had. There was a Hooker in the lobby covered up with a blanket, the walls were very thin and you could hear everything going on all around the room.it was just not a good place all around.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank anonymous123484
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

I am shock with your comments, I assure you we do not allow that kind of people in our Hotel. This is a serious accusation, you should have called it to our attention immediately if that was the case and we would dealt with it accordingly. Anonymous comments don't help our hotel to do the job it needs to. Happy... More 

Lawrence, Kansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 December 2015

Excellent place to stay in Kendall, had it all and being close to shopping and restaurants that were good was a plus! Also had pharmacy, mailing placed available!!! The staff was very helpful and we always stay there.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Sue M
Louis2011, General Manager at Country Inn & Suites By Carlson, Miami (Kendall), responded to this review

Thank you for your comments, yes we have the best location in Miami/Kendall. Happy Holidays ! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Excellent Location, 1/2 from the Turnpike, Shula's Express Way 5 minutes and 7 from the Palmetto Express Way. We are located on an upscale Mall, Town & Country. Great Dining within walking distance of famous restaurants like Cadillac Ranch, CJ Burgues and Portofino, glamour shopping stores Nordstrom Rack, Loehmann's and more. Enjoy our lake side and go walking distance to the nice and fun Blu Martini Lounge. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Miami (Kendall)

Address: 11750 Mills Drive, Kendall, FL 33183
Region: United States > Florida > Kendall
Price Range: $175 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Miami (Kendall) 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Country Inn & Suites Miami (Kendall) Hotel Miami
Country Inn And Suites Miami (Kendall)
Country Inn Miami Kendall
Miami Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Miami (Kendall) staff and other travellers.
12 questions
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Summerland Key, Florida
Melbourne, Florida
1 month ago
New York City, New York
4 months ago

See all questions (12)

Questions? Get answers from Country Inn & Suites By Carlson, Miami (Kendall) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“facing the lake”
 of 5 bubbles Partyoftwo2015, 28 Nov 2016 | Read review
“The back of hotel faces the lake which is pretty at night”
 of 5 bubbles 151derrickh, 2 Nov 2016 | Read review
“Get a room facing the front of the hotel to avoid traffic noise.”
 of 5 bubbles CatherineT744, 2 Oct 2016 | Read review
“Back rooms overlooks the water ways and front facing rooms the car park and fountain.”
 of 5 bubbles Barnesbetty, 24 Aug 2016 | Read review
“Ask for a room on a high floor”
 of 5 bubbles carolynH746, 14 Aug 2016 | Read review
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