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The Ritz-Carlton Key Biscayne, Miami

2,131 reviews
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Traveller (1067)
Room & Suite (538)
Pool & Beach (272)
Overview
  • Excellent61%
  • Very good22%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“family pool”(129 reviews)
“the cantina”(90 reviews)
“adult pool”(149 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton Key Biscayne, Miami
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Reviews (2,131)Write a Review
There are newer reviews for The Ritz-Carlton Key Biscayne, Miami
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1,093
445
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115
56
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All reviewsfamily poolthe cantinaadult poolthe mexican restaurantclub levelrum barsouth beachzero entrywinn dixiebeautiful hotelocean viewturn down servicean umbrellapool serviceper daylong weekendoceanfront room
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11 - 15 of 1,911 reviews
Reviewed 2 weeks ago via mobile

Decided to Spend Christmas Eve at The Ritz Carlton @ Key Buscayne with the family it was the best choice… The theme was a night in Paris the guy long was absolutely amazing every detail was there at 12 o’clock we have the balloons dropping...More

Thank Live2travel07
Reviewed 3 weeks ago

My family (2 girls ages 13 and 6) stayed here for one night prior to a cruise out of the Miami port. The service here is excellent. Our kids were given their VIP kid bracelets, which entitled them to free ice cream in the coffee...More

1  Thank momto2princesses
Reviewed 3 weeks ago

Good location and excellent beach. But failed in basic necessity- very slow shower (cant get soap off your body), undrinkable coffee (for $ 6) at coffee shop. Beds were small, soft mattress and uncomfortable.

3  Thank tgaj
Reviewed 3 weeks ago via mobile

Once again our stay was magnificent! Rosie Suastegui, in the executive offices, surprised our daughter and new fiancé with chocolate covered strawberries, a beautiful frame with their picture, champagne and a couple to toasting glasses to welcome them to the island for the first time!...More

Thank pkabu
Reviewed 4 weeks ago

My wife and I had a chance to spend two days and one night at the resort as a get away from our kids and the inlaws. Pulling up the resort we were impressed with the grounds. Everything looked well maintained and beautiful. We were...More

5  Thank michael95u
Response from Rosie S, General Manager at The Ritz-Carlton Key Biscayne, MiamiResponded 3 weeks ago

Dear michael95u, Thank you for taking the time to share your experience and your feedback. We are thrilled that you think so highly of our beautiful island oasis and appreciate your compliments regarding the genuine and attentive service you received from Geno and Boris. We...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$469 - US$1,371 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$469 - US$1,371 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1067)
Room & Suite (538)
Pool & Beach (272)
Dining (114)
Hotel & Grounds (784)
Bathroom (18)
Family and Play Areas (5)
Business Centre & Event Rooms (5)
Questions & Answers
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Easywin
1 January 2018|
AnswerShow all 6 answers
Response from HildaCat567 | Reviewed this property |
We were here in January and the pool was heated
0
Votes
Jennifer H
17 October 2017|
Answer
Response from Rene S |
Aventura limo service or Uber lux suv
0
Votes
Jennifer H
15 October 2017|
AnswerShow all 3 answers
Response from Philip T | Reviewed this property |
Yes it is family friendly. There’s a game room on the second floor and there’s a family pool. As for whether you need or want a car, that’s up to you. The resort has everything you need. If you need to get somewhere there’s... More
1
Vote
Room Tips
"Sea view rooms provide a beautiful view from all floors."
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"Book an oceanfront room and avoid "resort view""
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"all rooms great"
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"anything above floor 4. Oceanfront is great but really all the rooms have a beautiful view as there is a..."
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