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The Ritz-Carlton Key Biscayne, Miami

2,145 reviews
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Traveller (1072)
Room & Suite (557)
Pool & Beach (272)
Overview
  • Excellent61%
  • Very good22%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“family pool”(129 reviews)
“the cantina”(90 reviews)
“adult pool”(150 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
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Rooms
12 Mar13 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,145)Write a Review
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All reviewsfamily poolthe cantinaadult poolthe mexican restaurantclub levelrum barsouth beachzero entrywinn dixieocean viewhotel groundsturn down servicean umbrellapool servicelong weekendper dayoceanfront room
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801 - 805 of 1,924 reviews
Reviewed 14 December 2014

My wife and I thoroughly enjoyed our three night stay over the 2014 Thanksgiving weekend. The staff was incredibly friendly and helpful. The food was amazing. The room was as expected from Ritz. The worst part of the stay was leaving. My only criticism is...More

Thank Skip W
Reviewed 5 December 2014

Great hotel and service. The experience got better and better the longer I stayed there. The only downside was the distance from key features in Miami - taxi journeys required to get anywhere and it was at least a 20 min journey.

1  Thank Julie B
Reviewed 4 December 2014

We recently used the PC to take our wedding pictures. Sheryl took some wonderful pictures which we will cherish for years to come and the whole team were very attentive to us, highly recommended......

Thank CllrKirsty
Reviewed 4 December 2014

We stayed a week at this location for a large company event. Although we did have some issues with the bars on site closing early, in most every other area the staff were very accomodating and thorough in meeting our needs. The site is beautiful...More

1  Thank mnhiwa-snapper
Reviewed 4 December 2014

We stayed at this property over Thanksgiving weekend and came away less than impressed. Expectations were high based on past experiences with the Ritz brand but the property, while nice and very well kept, lacks the wow factor. First, there was no common area outside...More

3  Thank bfick1
Response from rmsua126, Executive Office at The Ritz-Carlton Key Biscayne, MiamiResponded 6 December 2014

Dear bfick1, Thank you for your recent review of The Ritz-Carlton Key Biscayne, Miami on Trip Advisor pertaining to your visit over the Thanksgiving holiday. Please know that your constructive comments are very important to us. I am delighted to inform you that today we...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$418 - US$1,371 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$418 - US$1,371 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1072)
Room & Suite (557)
Pool & Beach (272)
Dining (114)
Amenities (118)
Family and Play Areas (5)
Business Centre & Event Rooms (5)
Questions & Answers
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Easywin
1 January 2018|
AnswerShow all 6 answers
Response from HildaCat567 | Reviewed this property |
We were here in January and the pool was heated
0
Votes
Jennifer H
17 October 2017|
Answer
Response from Rene S |
Aventura limo service or Uber lux suv
0
Votes
Jennifer H
15 October 2017|
AnswerShow all 3 answers
Response from Philip T | Reviewed this property |
Yes it is family friendly. There’s a game room on the second floor and there’s a family pool. As for whether you need or want a car, that’s up to you. The resort has everything you need. If you need to get somewhere there’s... More
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Room Tips
"High east view"
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"Treat yourself to an ocean view!"
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"Sea view rooms provide a beautiful view from all floors."
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"Book an oceanfront room and avoid "resort view""
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