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My wife and I thoroughly enjoyed our three night stay over the 2014 Thanksgiving weekend. The staff was incredibly friendly and helpful. The food was amazing. The room was as expected from Ritz. The worst part of the stay was leaving.
My only criticism is...More
Great hotel and service. The experience got better and better the longer I stayed there. The only downside was the distance from key features in Miami - taxi journeys required to get anywhere and it was at least a 20 min journey.
We stayed a week at this location for a large company event. Although we did have some issues with the bars on site closing early, in most every other area the staff were very accomodating and thorough in meeting our needs. The site is beautiful...More
We stayed at this property over Thanksgiving weekend and came away less than impressed. Expectations were high based on past experiences with the Ritz brand but the property, while nice and very well kept, lacks the wow factor. First, there was no common area outside...More
3 Thank bfick1
Response from rmsua126, Executive Office at The Ritz-Carlton Key Biscayne, MiamiResponded 6 December 2014
Thank you for your recent review of The Ritz-Carlton Key Biscayne, Miami on Trip Advisor pertaining to your visit over the Thanksgiving holiday. Please know that your constructive comments are very important to us. I am delighted to inform you that today we...More
Yes it is family friendly. There’s a game room on the second floor and there’s a family pool. As for whether you need or want a car, that’s up to you. The resort has everything you need. If you need to get somewhere there’s... More
Yes it is family friendly. There’s a game room on the second floor and there’s a family pool. As for whether you need or want a car, that’s up to you. The resort has everything you need. If you need to get somewhere there’s taxis and uber.