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Pier House Resort & Spa

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Traveller (1310)
Room & Suite (477)
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Overview
  • Excellent66%
  • Very good22%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
“beach bar”(195 reviews)
“private beach”(295 reviews)
“chart room”(112 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Pier House Resort & Spa
Offers & Announcements: Save 12% Off
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Offers from Pier House Resort & Spa
Offers & Announcements: Save 12% Off
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Reviews (2,531)
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2,391 results
Traveller rating
1,556
524
152
80
79
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1,556
524
152
80
79
Show reviews that mention
All reviewsbeach barprivate beachchart roomdockside suitemallory squareharbor view roomend of duval streetturtle pondperfect locationlarge balconybars and restaurantswatch the sunsetgreat resorttrip to key westwalking distance to everythingfree shuttleocean front
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1 - 5 of 2,391 reviews
Reviewed yesterday via mobile

Upon our arrival the hotel staff was very courteous and helpful, if you are dis pleased with anything please mention it and they will do their best to make it right. The dock side suites are amazing and the view is breathtaking while you can...More

Thank Lawrence T
Hotel's Favourite
Reviewed 10 August 2017 via mobile

Pier House met our expectations and more. From the bell hop to room service we felt welcome. It is an awesome location and the spa was a real treat. Kim is amazing and told us great places to go and see. We have friends heading...More

5  Thank Tee1up316
Response from Joe D, General Manager at Pier House Resort & SpaResponded 17 August 2017

Thank you for choosing the Pier House Resort and Spa for your vacation getaway. I am glad you took the opportunity to stay at our Dockside suites. The rooms sit right on the Gulf and guest love watching the ships pass by all day. Our...More

Reviewed yesterday

Pier House is one of my favorite places to stay in Key West! Everyone is extremely friendly and the atmosphere can not be beat! The food, drinks and live music make for a perfect Key West experience. When we brought our fresh catch in to...More

Thank Brooke J
Reviewed yesterday via mobile

We visited Pier House on a double birthday trip. We looked at all the reviews and photos and decided that we would give it a try. Little did we know that the photos were angled to make the hotel-- especially the beach-- look bigger. Upon...More

2  Thank Swamee
Reviewed 3 days ago

I cannot say enough good things about this resort. Every member of the staff was incredible, the food was awesome, the drinks were cold and the rooms were perfect! We cannot wait to go back to Key West again, and will make sure we're staying...More

1  Thank Jennifer B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$308 - US$600 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Key West
#5 Top resorts Hotel in Key West
#5 Spa Hotel in Key West
#9 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$308 - US$600 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Key West
#5 Top resorts Hotel in Key West
#5 Spa Hotel in Key West
#9 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1310)
Room & Suite (477)
Pool & Beach (228)
Dining (83)
Amenities (12)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
vwnotabug
18 May 2018|
Answer
Response from Joe D | Property representative |
No, four of the units are corner units and two are inside units.
2
Votes
garyl820
12 February 2018|
Answer
Response from Brian M | Reviewed this property |
Nope. but I've never seen it full anyway. Great service there all day. Key West really doesn't have much for beaches.
2
Votes
Room Tips
"Obviously ocean view but if not get garden view"
Read review
"803 was a dandy 2 bedroom unit with a very large master suite & living area; upstairs room was certainly..."
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"Contact the resort to ask where your rooms are located. They are very friendly and helpful."
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"Dockside Suite expensive but views are priceless"
Read review
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