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Sheraton Suites Key West

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Traveller (946)
Room & Suite (439)
Pool & Beach (179)
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Overview
  • Excellent41%
  • Very good37%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“smathers beach”(232 reviews)
“shuttle service”(144 reviews)
“free shuttle”(127 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Offers from Sheraton Suites Key West
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Suites Key West
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,452)
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2,020 results
Traveller rating
820
722
258
122
98
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Time of year
LanguageEnglish
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820
722
258
122
98
Show reviews that mention
All reviewssmathers beachshuttle servicefree shuttleduval streetdirectly across the streetevery half hourhotel shuttleclose to the airportpool areastarbucks coffeeliving roomresort feethe hotel offersnice poolking suitespring breakhot tub
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1 - 5 of 2,020 reviews
Reviewed yesterday via mobile

This is not a fancy modern Sheraton but it is spacious and has all the basic comforts, a nice pool area and excellent beach access. The staff was really nice and helpful and they turned a bad into a positive when they compensated not having...More

Thank davidswaan
Hotel's Favourite
Reviewed 5 February 2018

This is a lovely hotel that is away from Duval St and the downtown Key West hustle and bustle. It is conveniently located directly across the street from Smathers Beach and about 5 min from the Key West airport. There is a free shuttle that...More

12  Thank TriziaC
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 7 February 2018

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. I will pass...More

Reviewed 2 days ago via mobile

I asked the front desk multiple times about charges on my card and they told me everything would be back in my account when I checked out. However they charged resort fees without prior knowledge. This was not transparent to me when I checked in...More

Thank Aad9
Reviewed 1 week ago

The pool was great and the Attendant, Agate was the best!!! She provided lemon water, towels, lotion, smoothies, and was so helpful. She made our stay extra special!!! The van going into town every half hour was great so there is no need to rent...More

1  Thank pscharb
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 1 week ago

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home.I will pass on...More

Reviewed 2 weeks ago via mobile

The Sheraton Suites is very nice, rooms are clean, pool is nice it has a lot of lounge chairs, has a hot tub, bar with a server for the pool area, fish tacos for lunch were delicious with pickle and mound of French friesMore

Thank Gale Piperata P
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 2 weeks ago

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. We look forward...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$248 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$248 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (946)
Room & Suite (439)
Pool & Beach (179)
Dining (49)
Amenities (22)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
sandi m
30 March 2018|
AnswerShow all 2 answers
Response from DeeJayGude | Reviewed this property |
No, but there are lovely community areas to relax outside and take your morning coffee.
0
Votes
Miranda S
9 February 2018|
AnswerShow all 2 answers
Response from ShelleyMcBreairty | Reviewed this property |
Don’t know. I only booked a room . If the on-site restaurant has anything to do with your dinner /lunch reception. I would look elsewhere ....
1
Vote
Room Tips
"Try to get a balcony room so you can sit outside."
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"The small gift store stocks a few necessities: a real plus when you need an article in a hurry."
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"Call ahead and ask for SPG50 room."
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"I got an ocean-view room but it was sub-standard and needed lots of repairs."
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