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Sheraton Suites Key West

2,400 reviews
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Traveller (909)
Room & Suite (366)
Pool & Beach (175)
Overview
  • Excellent42%
  • Very good37%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“smathers beach”(227 reviews)
“shuttle service”(139 reviews)
“free shuttle”(126 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Suites Key West
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,400)Write a Review
There are newer reviews for Sheraton Suites Key West
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712
251
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97
Show reviews that mention
All reviewssmathers beachshuttle servicefree shuttleduval streetdirectly across the streetevery half hourpool areahotel shuttlestarbucks coffeeliving roomthe hotel offersresort feeocean viewspring breakhot tubnice poolking suite
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911 - 915 of 1,979 reviews
Reviewed 7 April 2014

Not sure where the negative reviews came from, but whatever the case, our overnight stay was great. We were bumped so US Air put us up at the Sheraton. Room was very clean, bed and sheets were very comfortable. Staff who handled luggage was great....More

Thank 394brucec
Response from SheratonKeyWest, Manager at Sheraton Suites Key WestResponded 25 April 2014

Dear Guest: Thank you for taking the time to write this positive review. We are glad to hear you enjoyed your stay and hope you will come back and visit us again soon. Warm regards, Lourdes Torbisco Marketing Director

Reviewed 5 April 2014 via mobile

Hotel is beautiful we were upgraded to ocean view corner suite! Service was wonderful! I would defiantly recommend it and will be go going back! Especially because it's right across the street from full beach access! Quite and safe was much appreciated! Excellent!

1  Thank WindyCity616
Response from SheratonKeyWest, Manager at Sheraton Suites Key WestResponded 25 April 2014

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director

Reviewed 5 April 2014 via mobile

Because of technical problems we had to stay one more night at Key West, and the airline paid us the night at the Sheraton. At a 409$ rate as far as I could see. First thought was: Oh how wonderful. Shuttle driver was friendly, front...More

1  Thank HectorSamuel
Response from SheratonKeyWest, Manager at Sheraton Suites Key WestResponded 25 April 2014

Dear Guest: Thank you for taking the time to write this review. All reviews are passed along to the staff for training and improvement purposes. Warm regards, Lourdes Torbisco Marketing Director

Reviewed 27 March 2014

We stayed here for 5 nights and really enjoyed our time here. The staff were very friendly, the grounds including building were all immaculate, there is a jacuzzi and a heated pool. The pool actually goes to a depth of 6 feet at one end...More

2  Thank SirNigel58
Response from SheratonKeyWest, Manager at Sheraton Suites Key WestResponded 31 March 2014

Dear Guest: Thank you for taking the time to review our hotel. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director

Reviewed 26 March 2014

Nice location and frequent shuttle to the Old town. Across the street from the beach. Relaxing swimming pool with a fall. Make sure to have your Starwood preferred guest card. We had an amazing room with separate bedroom and dining area.

Thank Aschantee
Response from SheratonKeyWest, Manager at Sheraton Suites Key WestResponded 31 March 2014

Dear Guest: Thank you for your review. We are glad to hear you enjoyed your stay and look forward to your return visit to Key West! Warm regards, Lourdes Torbisco Marketing Director

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$278 - US$532 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$278 - US$532 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (909)
Room & Suite (366)
Pool & Beach (175)
Dining (46)
Hotel & Grounds (534)
Bathroom (58)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
bluecrabbydaddy
3 December 2017|
AnswerShow all 2 answers
Response from fabiangarcia2017 | Property representative |
Yes we are dog Friendly, we ask that you sign a pet release form at check in.
0
Votes
madhatter02041998
11 May 2017|
AnswerShow all 10 answers
Response from fabiangarcia2017 | Property representative |
No parking fee.... It's included in Resort Fee of $34.00
0
Votes
Peter B
29 March 2017|
AnswerShow all 2 answers
Response from Edward N | Reviewed this property |
It's a public beach. Hotel is located across a road and the access to the beach is across from the entrance
1
Vote
Room Tips
"All rooms have good curtains but I would want a room where the sun doesn't wake you up."
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"2nd and 3rd floor rooms have the best views"
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"In Oceanfront room with a balcony, you can see and enjoy a full sunset"
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"Every room is a great room!"
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