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Sheraton Suites Key West

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Traveller (949)
Room & Suite (440)
Pool & Beach (181)
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Overview
  • Excellent41%
  • Very good37%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“smathers beach”(235 reviews)
“shuttle service”(144 reviews)
“free shuttle”(127 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Suites Key West
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Suites Key West
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,478)
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Show reviews that mention
All reviewssmathers beachshuttle servicefree shuttleduval streetdirectly across the streetevery half hourhotel shuttlepool areaclose to the airportstarbucks coffeeresort feeliving roomthe hotel offersnice poolking suitespring breakhot tub
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911 - 915 of 2,040 reviews
Reviewed 18 June 2014

Had a very nice room but can't say the view was great. We were place on a side of the property that had NO view but with that being said, the over all experience was good. The thing I like best about the Sheratons is...More

Thank KB1113
Response from WestinKW, Manager at Sheraton Suites Key WestResponded 1 July 2014

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director

Reviewed 15 June 2014

We are celebrating our 25th wedding anniversary in Key West! Because I have Starwood points, I searched and found the Sheraton Suites Key West. The hotel is located on Smathers Beach, which is very smelly because of all of the washed up seaweed and other...More

Thank Vacation_Dude_20
Response from WestinKW, Manager at Sheraton Suites Key WestResponded 16 June 2014

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director

Reviewed 14 June 2014

To be fair, we booked our stay here via Priceline, but as a result we were given the smallest hotel room imaginable for a king bed. This may simply be the result of, "You get what you pay for." but we offered to pay additional...More

Thank William S
Response from WestinKW, Manager at Sheraton Suites Key WestResponded 16 June 2014

Dear Guest, Thank you for taking the time to share your feedback. I wish you had a better experience. There are four rooms located in the hotel that are not suites. The resort charge covers: Self-parking for one vehicle, shuttle service to downtown from 8:30am...More

Reviewed 12 June 2014

I am a starwood preferred guest member. I even have their Amex card. I've stayed at many sheratons across the US and this has to be the worst. First off.. Let's start with the location ... HORRIBLE. So far from downtown that you have to...More

7  Thank Kristi14kreme
Response from WestinKW, Manager at Sheraton Suites Key WestResponded 16 June 2014

Dear Guest, Thank you for taking the time to share your feedback. The Sheraton Suites is located two miles from Duval Street. The resort charge covers: Self-parking for one vehicle, shuttle service to downtown from 8:30am to 12am, High Speed Internet Access, unlimited local and...More

Reviewed 11 June 2014

My girlfriends and I had a GREAT 5-day vacation at the Sheraton Key West last month !!! Highly recommend this hotel for the extremely great customer service. Shuttle drivers were a blast to ride with also !! And, I would like to highly recommend that...More

Thank Sheri P
Response from WestinKW, Manager at Sheraton Suites Key WestResponded 16 June 2014

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the new yoga class. We hope to see you again very soon. Sincerely, Lourdes Torbisco Marketing Director

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$232 - US$491 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$232 - US$491 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (949)
Room & Suite (440)
Pool & Beach (181)
Dining (49)
Amenities (22)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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sandi m
30 March 2018|
AnswerShow all 2 answers
Response from DeeJayGude | Reviewed this property |
No, but there are lovely community areas to relax outside and take your morning coffee.
0
Votes
Miranda S
9 February 2018|
AnswerShow all 2 answers
Response from ShelleyMcBreairty | Reviewed this property |
Don’t know. I only booked a room . If the on-site restaurant has anything to do with your dinner /lunch reception. I would look elsewhere ....
1
Vote
Room Tips
"Upgrade to pool view or beach view room."
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"Ocean view or Garden view are the best. Request a 2nd or 3rd floor,"
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"We overlooked the pool area, had a nice baloney and very relaxing."
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"Second and third floors provide a better view. Exquisite pool it has a small running falls, which adds to the..."
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