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Sheraton Suites Key West

2,401 reviews
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Traveller (909)
Room & Suite (366)
Pool & Beach (175)
Overview
  • Excellent42%
  • Very good37%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“smathers beach”(227 reviews)
“shuttle service”(139 reviews)
“free shuttle”(126 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Suites Key West
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,401)Write a Review
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712
251
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97
Show reviews that mention
All reviewssmathers beachshuttle servicefree shuttleduval streetdirectly across the streetevery half hourpool areahotel shuttlestarbucks coffeeliving roomthe hotel offersresort feeocean viewspring breakhot tubnice poolking suite
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931 - 935 of 1,980 reviews
Reviewed 3 March 2014

we stayed in a suite overlooking the ocean for 5 days. We were very impressed with the size of the unit. The shuttle was handy for getting into the main part of town, but a couple of times we chose to walk a mile or...More

Thank henderp
Response from SheratonKeyWest, Manager at Sheraton Suites Key WestResponded 7 March 2014

Dear Guest: Thank you for writing this review. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future. Warm regards, Lourdes Torbisco Marketing Director

Reviewed 1 March 2014 via mobile

Beautiful room.nice view of the ocean.service at the restaurant was a little slow, but food was good when it got there.after a beautiful day out on a boat watching for dolphins and snorkeling, we came home to a black out.Our hotel lost all power for...More

Thank Naomi F
Response from SheratonKeyWest, Manager at Sheraton Suites Key WestResponded 31 March 2014

Dear Guest: Thank you for taking the time to write this review. We did experience a power outage during your visit and apologize for any inconvenience this may have caused. Warm regards, Lourdes Torbisco Marketing Director

Reviewed 28 February 2014

Nice property and I enjoyed the beach we rented chairs for $10 for all day. The shuttle service to Duval Street was nice as well. Plus they gave bogo free coupons and dropped you right at the site. Have a wonderful time!

1  Thank Buckeyegirl1963
Response from SheratonKeyWest, Manager at Sheraton Suites Key WestResponded 3 March 2014

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your birthday getaway and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director

Reviewed 25 February 2014

We stayed here for 2 nights as part of a weekend deep fishing getaway. We wanted to be away from all the Duval St craziness, so I picket this place. It's right across the street from the only nice beach in Key West, so we...More

2  Thank rilys
Response from SheratonKeyWest, Manager at Sheraton Suites Key WestResponded 3 March 2014

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and look forward to your return visit! Warm regards, Lourdes Torbisco Marketing Director

Reviewed 25 February 2014

Very nice property. I was here over the Thanksgiving weekend 2013 for my niece's wedding. Good central location to everything I needed. My only complaint is they can only give you ONE parking pass. This is a problem when you have a couple family members...More

1  Thank Colleen C
Response from SheratonKeyWest, Manager at Sheraton Suites Key WestResponded 3 March 2014

Dear Guest: Thank you for taking the time to write this review. All reviews are passed along to the staff for training and improvement purposes. Warm regards, Lourdes Torbisco Marketing Director

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$276 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$276 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (909)
Room & Suite (366)
Pool & Beach (175)
Dining (46)
Hotel & Grounds (534)
Bathroom (58)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
bluecrabbydaddy
3 December 2017|
AnswerShow all 2 answers
Response from fabiangarcia2017 | Property representative |
Yes we are dog Friendly, we ask that you sign a pet release form at check in.
0
Votes
madhatter02041998
11 May 2017|
AnswerShow all 10 answers
Response from fabiangarcia2017 | Property representative |
No parking fee.... It's included in Resort Fee of $34.00
0
Votes
Peter B
29 March 2017|
AnswerShow all 2 answers
Response from Edward N | Reviewed this property |
It's a public beach. Hotel is located across a road and the access to the beach is across from the entrance
1
Vote
Room Tips
"All rooms have good curtains but I would want a room where the sun doesn't wake you up."
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"2nd and 3rd floor rooms have the best views"
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"In Oceanfront room with a balcony, you can see and enjoy a full sunset"
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"Every room is a great room!"
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