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Ocean Key Resort & Spa

Booking.comUS$369*
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#11 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Ocean Key Resort & Spa
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2,508 Reviews from our TripAdvisor Community

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There are newer reviews for Ocean Key Resort & Spa
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Showing 2,303: English reviews
Florida
Reviewed 3 weeks ago via mobile

We just loved our stay at this hotel. The staff was so accommodating & friendly. We took the Key West Express ferry from Fort Myers so we wanted a convenient hotel with plenty of restaurants & sights within walking distance. The facilities were stunning & the views were amazing. We were upgraded to a full suite with an ocean view....

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Helpful?
Thank tango223
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

tango223, Thank you for an amazing 5 star review, and for choosing the Ocean Key Resort & Spa to celebrate such a memorable occasion. We appreciate your kind words regarding our staff and your stay. Our Chef will be thrilled with your comments. We look forward to hosting many more anniversaries to come!!

Miami, Florida
Reviewed 3 weeks ago

Dirty room. Tired hotel that needs an update. No excuse for dirty rooms. Especially for the price paid. The concierge was rude and burned out. The Hot Tin Roof restaurant was very good. And the bellmen were accommodating and very quick with our luggage. Check-in and out was quick.

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Helpful?
2Thank Barbara S
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Barbara S, I am sorry to hear that your stay was anything less than perfect. It is surprising to hear, as a majority of our reviews rave about our service and cleanliness of rooms. We hope that in the future you give us another chance to wow you, as this is not the norm. We appreciate your feedback.

Cardiff, United Kingdom
Reviewed 3 weeks ago

Whilst only our second visit to this hotel, it felt like we were coming home. Front desk staff are so friendly and welcoming. We weren't too happy with our room, nothing much wrong with it, just a bit small for a two week stay so asked for a change - the staff couldn't have been more helpful and accommodating and...

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Helpful?
Thank TonyCardiff_Wales
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

TonyCardiff_Wales, Thank you for sharing your wonderful experience with TripAdvisor. We appreciate your kind words regarding our staff and we are pleased to hear that we were able to fix a minor hiccup seamlessly. I apologize for the trouble that you experienced with the wifi, but rest assured, we are taking steps to have it fixed. We look forward to...

Stuart, Florida
Reviewed 3 weeks ago

Everyone should treat themselves to such a wonderful place. Staff is excellent suite is beautiful location is prime We really enjoyed our day by the pool. Jessica took really good care of us. Had breakfast at Hot Tin Roof. Food was really good. Surprisingly well priced

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Helpful?
Thank designer109
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

designer109, Thank you for such a great 5 star review of your recent stay!! We are happy that you found our staff to be accommodating and location to be convenient! Next time you are with us be sure to stop by our award winning SpaTerre, to make your stay even more relaxing. We look forward to your next visit.

Redmond, Washington
Reviewed 4 weeks ago

we stayed here for 3 days in April. the room we had overlooked the harbor. The cruise ships tied up about a 100 feet away-impressive. the sunset from the water view rooms is amazing. rooms are well maintained, suite sized and clean-good views. Price is a bit high but it depends on the time of year. Concierge was worth the...

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Helpful?
1Thank Ralph9590
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Ralph9590, Thank you for sharing your experience with us at the Ocean Key Resort & Spa. We have a variety of rooms to choose from, and we always suggest contacting our in house reservations team to help pick the perfect room for your stay. Next time you are with us, be sure to stop by our award winning SpaTerre, to...

Oak Ridge, New Jersey
Reviewed 4 weeks ago

When you decide to visit Key West, you have to decide in advance whether you want atmosphere or a resort, water views or atmosphere, and expensive or not so much. Taking the last consideration first; inexpensive is relative and probably means staying on Stock Island or north. We chose water view for this stay. A guest house is more romantic...

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Helpful?
Thank HowlnBubba
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Howlnbubba, Thank you for your very detailed review of your recent stay with us. We appreciate your feedback and will certainly look into the issues that you experienced. We have a wonderful location, with an even better staff who are here to make your stay a memorable experience. We hope to see you again soon.

Swansea, United Kingdom
Reviewed 4 weeks ago via mobile

Our second visit to Ocean Key. It's excellent throughout... the service, the views and standard of accommodation. A junior suite is better with a sea or partial sea view. My only negative is the increasing price. At over $4000 for 5 days (albeit over Easter), there are more competitive hotels in Key West. The location is superb at the end...

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Helpful?
2Thank Leigh B
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Leigh B, Thank you for choosing the Ocean Key Resort & Spa for your recent trip to Key West. We appreciate your kind words regarding our staff and accommodations. Spring is a very busy time of year on the island and rates across Key West do go up, with weekends and holidays being more expensive. We do stay competitive with...

Reviewed 5 weeks ago

We took the Key West Express Shuttle from our homes on Marco Island to have a girls 3 day trip. We had never been to this hotel before, booked late, asked for rooms near each other and the staff was very accommodating and friendly and got us rooms next to each other!. Our suites overlooked Mallory Square...fantastic people watching! Rooms...

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Helpful?
Thank Pierrette G
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Pierette G, Thank you for taking the time to share thoughts on your recent stay with us. We appreciate your kind words regarding our staff. We do our very best to try and accommodate all requests, and I am happy that we were able to meet yours. We hope to have you and the girls back for another great trip....

Columbia, South Carolina
Reviewed 19 April 2017

the views are to die for on the pool deck, the staff works tirelessly to please. the rooms are spacious and have a full kitchen and separate living room from the bedroom. all the furninshings and umbrellas and plant pots are all the same color as the water there aqua blue, its beautiful!! This place is a must go, its...

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Helpful?
Thank Jane K
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

Jane K, Thank you for such a wonderful 5 star review!! We truly appreciate your kind words regarding our staff and your spacious room. We are happy that you had such a great time and found our pool area so beautiful. We look forward to seeing you again.

Chicago, Illinois
Reviewed 13 April 2017

Previous reviews on TripAdvisor over rated this resort in my opinion. Food service hours and availability were lacking. No breakfast in dining room after 11am. Small pool filled with noisy children. Suite was good sized but very dated and the bed was very hard! Next time, I will go to the Southernmost area. Much more interesting with varied dining experiences....

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Helpful?
1Thank KittyBV
OceanKey, Front Office Manager at Ocean Key Resort & Spa, responded to this review

KittyBV, Thank you for sharing your review with us. We appreciate your feedback. With many options on the island, we hope you find what best suits you.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Contemporary Waterfront Resort located in the heart of Old Town Key West at Mallory Square, where the Atlantic & the Gulf meet. ... more   less 

Additional Information about Ocean Key Resort & Spa

Address: 0 Duval Street, Key West, FL 33040-6611
Region: United States > Florida > Florida Keys > Key West
Price Range: $504 - $1,165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Key Resort & Spa 4*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, Orbitz, Expedia, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, HotelsClick and TripOnline SA so you can book your Ocean Key Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Key Hotel Key West
Ocean Key Resort And Spa
Ocean Key House Key West
Hotel Style:
#2 Spa Hotel in Key West
#3 Green Hotel in Key West
#4 Top resorts Hotel in Key West
#5 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Key Resort & Spa staff and other travellers.
57 questions
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Questions? Get answers from Ocean Key Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suites are roomy and provide good views and a balcony”
lpelizzoli, 26 May 2017 | Read review
“We chose a water view vs water front and were very pleased and saved ourselves a few hundred dollars on the rate.”
juliebA5431MU, 25 May 2017 | Read review
“The ocean is the attraction so you want to see it”
SueO_MikeG, 24 May 2017 | Read review
“best view, best room with a huge bathtub, and a great terrace”
  • view from the terrace,
  • mallory square, one of the street performers
dor207, 22 May 2017 | Read review
“217 was great.”
  • Sunset view from room 217.
  • a view of mallory square from my room deck 217
  • View from my deck, room 217
511terrelld, 22 May 2017 | Read review
5 of 5
Booking.com
US$369* /night
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Prices are for 1 room, 2 adults
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