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Heron House

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432 Reviews from our TripAdvisor Community

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Showing 363: English reviews
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Bethel, Maine
Reviewed 1 week ago NEW

Our vacation began with an awsum welcome by Andy. He is friendly and truly accommodating. Our room was delightful and in a great location. The room was large enough and the bathroom was lovely. I highly recommend staying at Heron House. It is a few minutes walk to old town. The continental breakfast isn't the greatest but then they rarely...

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Thank debbieBethel_Maine
Pittsburgh, Pennsylvania
Reviewed 2 weeks ago

My wife and I stayed here for 5 days in March. It was very relaxing, nice pool, only a couple blocks from the heart of Duval Street, but, very quiet and private. We stayed in one of the special suites with private balcony - it was very nice and spacious. All of the staff were extremely friendly and helpful. The...

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Thank TDBPittsburgh
Edinburgh, United Kingdom
Reviewed 3 weeks ago via mobile

Heron house in the photos looks great but the rooms was dated and smelly there is also no parking we had park 2 blocks away we will not return.the location is great for duval st and it was quiet breakfast was a slice of toast and cold boiled eggs the management did not seem interested

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Thank hepworth86
Reviewed 3 weeks ago via mobile

I might have to stop reading reviews from fellow TripAdvisors! So many times I read bad reviews about a place before I visit and get worried if I made a terrible booking. Then 90% of the time I find nothing to complain about. Maybe humans just like to complain. The staff at the Heron House are the friendliest I have...

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Thank Arthur S
Philadelphia, PA
Reviewed 4 weeks ago

Very nice inn providing a respite at the end of busy days. Our room was well decorated and very clean. The bathroom was large with a very nice jetted tub and separate shower. The outdoor surroundings were lush and very well kept. The pool area was small with limited seating but was never very crowded either. It is an adults...

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Thank Blissfultraveler47
Deptford, New Jersey
Reviewed 15 March 2017

We just returned home from our trip to Key West and I already want to go back. We stayed at Heron House which was awesome. The grounds were beautiful, the location was perfect and our hotel room was very clean. My only complaint was that our bathroom was extremely tiny. The staff there was very nice, but I wish I...

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Thank Fitz3076
Rochester, New York
Reviewed 9 March 2017 via mobile

As mentioned previously in reviews the website makes this place look much better than it actually is. I hope they paid the photographer well. We spent one night at Heron House. The front desk person made sure we knew there was free parking several streets over but we had already paid for parking out front so left our car there....

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Thank Dreamn18
Birmingham, Alabama
Reviewed 7 March 2017

Thoroughly enjoyed my stay! Staff were outstanding and our room was immaculate and well appointed. Breakfast was wonderful every morning and on the weekends they serve wine and cheese in the afternoon. Loved being so close to everything. We rented bikes and tooled all over the island. It was a very quiet and relaxing getaway! We will for sure go...

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1Thank lisette860
Toronto, Canada
Reviewed 4 March 2017 via mobile

We just returned from an overnight visit to K/W and stayed in this amazing hotel which is comprised of 4 separate homes adjoined with a common courtyard containing a pool and bistro tables and lovely landscaping. This adult only small hotel has a really relaxed and laid back atmosphere and the staff is friendly and helpful. We had a room...

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1Thank CWgolfgal
Madison, Wisconsin
Reviewed 23 February 2017

I have never stayed at a more filthy, poorly run, neglected place. Room floors turn your feet black. Beds, linens, towels all threadbare. Inconsistent food in morning. Tearing wallpaper, dusty blinds, bugs in ceiling lights. Water leaking through hole in ceiling above shower. Nails sick out of decking. Deck boards will put splinters in feet. Dirty ceiling fan. Picture that...

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3Thank jaj608

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Amenities

Highlights
  • Pool
  • Breakfast included
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Breakfast included
Official Description (provided by the hotel)
Private Retreat situated in the heart of Old Town; 1 block from Duval Street & 4 blocks from Hemingway House. ... more   less 

Additional Information about Heron House

Address: 512 Simonton St, Key West, FL 33040-6832
Region: United States > Florida > Florida Keys > Key West
Price Range: $292 - $587 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heron House 3.5*
Number of rooms: 23
Reservation Options:
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Also Known As:
Heron House Hotel Key West
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Questions & Answers

Here's what travellers have asked, with answers from Heron House staff and other travellers.
5 questions
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Venice, Florida
over a year ago
Jackson, Missouri

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Questions? Get answers from Heron House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Booking a suite was well worth the extra money.”
  • Suite with personal balcony
TDBPittsburgh, 10 Apr 2017 | Read review
“We stayed in room 14 which was behind the pool a little. Nice little quiet and private patio out back.”
Fitz3076, 15 Mar 2017 | Read review
“Choose somewhere else. This place is filthy and neglected.”
  • Picture has fallen in mat. No one cares.
  • More bugs in light in room
  • Gross under mattress cover
  • DIRTY FLOOR
  • DIRTY FAN BLADES. BOTH ROOMS
  • Grout missing. I'm sure there's no mold behind wall
  • I cleaned a tile. Turned white towel black.
  • Hinge missing on dresser
jaj608, 22 Feb 2017 | Read review
“Rooms 6 and 7 are recommended”
IrishTraveller90, 21 Feb 2017 | Read review
“Upper floor”
LordGrimthorpe, 6 Jan 2017 | Read review
5 of 5