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Awesome place. Friendly helpful staff. Spacious rooms. One block over from Duval Street. Walking distance to all the attractions and best restaurants and bars. Met great people. Only thing that would improve is a microwave in the room. Will definitely return.
Terrible communication, took my money when I tried to cancel within cancellation policy. Very hard to get on the phone. Never refunded me even though they said they would. Couldn't speak to a manager about the issue.
We consider Key West our home away from home and come to town at least 3 times per year and have stayed at B&Bs, hotels, motels, villas, cottages etc and the Heron House is now definitely one of our favorites. Everyone here was friendly and...More
Booked a room through hotels.com, the dates I entered were not available so hotels.com updated to next available dates. I didn't notice before hitting "book," but immediately noticed thereafter and went in to cancel. They withheld $50 from my refund for a booking of 1...More
This hotel was great and would definitely stay here again. Andy and Trent were so accommodating. The ice machine did not work very well so they went and got a cooler full of ice for us. Whenever we needed a cab they called for it...More
US$179 - US$458 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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