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Silver Palms Inn

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#11 of 51 Hotels in Key West
Certificate of Excellence
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1 room 2 adults 0 children
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Silver Palms Inn
Silver Palms Inn
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1,585 Reviews from our TripAdvisor Community

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Showing 1,220: English reviews
Tamarac, Florida
Reviewed 24 March 2015

Staff was very welcoming, courtesy and friendly. I have now stayed at 4 different hotels in Key West and I would definitely would recommend this to a friend and stay here again. Paid a little more for this room than I normally would but I was ok with it because it had great location to Duval St.

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Helpful?
2Thank graffinc
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank you for the positive review. We work diligently to ensure your happiness and it is always a true pleasure to learn that our guests enjoyed their stay at Silver Palms Inn. We hope to accommodate you on your next visit.

Monument, Colorado
Reviewed 23 March 2015

Booked Silver Palms after reading other reviews and was glad I did! The location is amazing. The faciilties are wonderful, room was sparkling clean and contemporary, staff is supremely helpful (especially my interactions with Andrea and Peter at the front desk - so so helfpul and friendly), just a great spot! I highly recommend if you want quick access to...

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2Thank ShesCraftyinCO
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank you for the grand review. It's a pleasure to learn that you enjoyed your stay at Silver Palms Inn. We work hard to ensure our guests receive superior accommodations, amenities and customer service. Please keep us in mind on your next visit.

Carlisle, PA
Reviewed 23 March 2015

We were pleasantly surprised - this is a recently built hotel and they thought of everything. Aesthetically pleasing - modern, clean, bright, superbly comfortable bed. Nice to park off street, pool area very nice. Our room was #301 - 2nd floor on the Truman Avenue end BUT the rooms are well insulated so traffic noise was very minimal. Easy walk...

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2Thank 2Luv2explore
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank you for reviewing our hotel. We are please to know you enjoyed the amenities and location. We look forward to accommodating you on your next visit.

Granite City, Illinois
Reviewed 20 March 2015

I would highly recommend Silver Palms Inn, we were booked a reservation by the Visitor Center on the way to Key West. This was our first experience at Key West. The Hotel was awesome. the staff were extremely friendly and helpful, the rooms we re spacious, clean and there beds were very comfortable. They also have a pool which was...

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1Thank 640pam
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank you for taking the time to review our property. As always, we work diligently to ensure your happiness and it is always a true pleasure to learn that our guests enjoyed our property and staff. We look forward to accommodate you on your next visit to Paradise.

Milwaukee, Wisconsin
Reviewed 17 March 2015

My husband and I chose Silver Palms Inn again for its modern design, central location, lovely pool and friendly staff. Peter and Camilla, in particular, always go out of their way to make everyone welcome, happy and comfortable. Eaton Street Mikes, nearby, picks up and delivers bikes to this hotel, if you call and ask them to.

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1Thank QueenOfComfort
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank you for sharing your comments regarding your experience. I am pleased to note that you were satisfied with the property and the level of service provided by our staff. On your next trip to Key West we hope you choose Silver Palms Inn as your lodging preference.

Reviewed 15 March 2015

A wonderful & happy little hotel several blocks from busy Duval St. in KeybWest. The room was large, spotless, sparkling and well appointed. The front desk staff were super- friendly. It was my birthday on the day we checked in & I mentioned it only then. There was a cold bottle of champagne waiting for us ( they snuck it...

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1Thank lucca03
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank you for your review. I am happy you found our setting so inviting. We are always happy to receive comments regarding our "warm and friendly" staff! As always, we work diligently to ensure your happiness and it is always a true pleasure to learn our guests enjoyed their stay at Silver Palms Inn. We hope on your next trip...

Vancouver, Canada
Reviewed 13 March 2015

The location of this hotel is only 3 blocks from Central Duval St which is very convenient to shops and restaurants. The room rate included a continental breakfast which was dismal. There were no muffins, no fresh fruit, poor fruit salad, a few bagels, bread for toast and some yogurt but all in very limited qtys. The room rate was...

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1Thank bubba g
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank you for taking the time to review our property. We are glad you enjoyed the rooms and the location of the hotel. We are continuously making improvements to our continental breakfast selections and appreciate your patience as we try out new things. We look forward to welcoming you again to ensure you a relaxed Silver Palms experience.

bath engand
Reviewed 9 March 2015

Great location, clean,comfortable and well-appointed rooms.Attractive pool area was sunny but with some shade. However on checking in we were given a room that was two grades below the price we had paid in advance. Pointing this out to the reception staff we were told that the hotel was not responsible for the rate we had been charged by the...

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2Thank mollytopaz
Mey E, General Manager at Silver Palms Inn, responded to this review

We appreciate your time in reviewing our hotel and we thank you for providing details about your experience. We apologize for the confusion you encountered while staying with us. If you would like to discuss further, please contact me directly so I can personally assist on this issue. We look forward to welcoming you again to ensure a relaxed Silver...

Lancaster, Pennsylvania
Reviewed 7 March 2015 via mobile

This was a mixed batch of service. The breakfast attendant ( Kamila) was great , front desk (Andreea) Also super. !!! But house cleaning dept not so much !!! Very inconsistent ... One day 2 cups for coffee , next day 1..I don't believe they washed the floor the whole week we were there. !!!! Water pressure was low ,...

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Helpful?
Thank pah c
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank for taking the time to review our hotel, our guests feedback is very important to us. Please accept our sincere apologies for the issues you faced in our housekeeping department. Providing a comfortable and memorable experience is important to us. We look forward to welcoming you again to ensure you a relaxed Silver Palms experience.

indiana
Reviewed 6 March 2015

Very nice, quiet, and Clean place !! Walking distance to everything from the most amazing, great tasting food to dancing or shopping =) Beautiful pool as well =) Staff was very nice and helpful. Wifi was free =)

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1Thank Angela R
Mey E, General Manager at Silver Palms Inn, responded to this review

Thank you for taking the time to post your review. I'm glad you enjoyed our pool and amenities that we offer. Please keep us in mind the next time your travel plans bring you back to Paradise.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff

Additional Information about Silver Palms Inn

Address: 830 Truman Avenue, Key West, FL 33040-6426
Region: United States > Florida > Florida Keys > Key West
Price Range: $372 - $671 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Silver Palms Inn 3.5*
Number of rooms: 50
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Also Known As:
Silver Palms Hotel Key West
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Questions & Answers

Here's what travellers have asked, with answers from Silver Palms Inn staff and other travellers.
13 questions
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Minneapolis, Minnesota
over a year ago
Portage, Indiana
over a year ago
Aberdeen, United Kingdom
over a year ago

See all questions (13)

Questions? Get answers from Silver Palms Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is right on Truman Ave (Rt1). If traffic noise bothers you, and it really wasn't bad, ask for a room in the back of the hotel.”
 of 5 bubbles mikeyman67, 15 Mar 2017 | Read review
“Pool view is actually pool and parking lot.”
 of 5 bubbles krin1548, 14 Mar 2017 | Read review
“Pick the second or third floor rooms.”
 of 5 bubbles ptucci, 20 Feb 2017 | Read review
“You don't need pool view as there is nothing to see.”
 of 5 bubbles OB08, 17 Feb 2017 | Read review
“Ask for a Balcony Pool View Room - the pool view was tropical and nice even though it also overlooked the parking lot”
  • Nice touch! Champagne in our room upon check in for my Hubby's Birthday!
  • Balcony Pool View Room - #306 - Closest to Elevator & near ice machine too
 of 5 bubbles Boatdrinksx2, 15 Feb 2017 | Read review
5 of 5