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DoubleTree by Hilton Hotel Grand Key Resort - Key West

TravelocityUS$167*
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#30 of 51 Hotels in Key West
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$193*
US$167*
US$193*
US$167*
US$193*
US$167*
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,557 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Showing 2,863: English reviews
Palm City, Florida
Reviewed 1 May 2015

Tuis is the fourth year in a row that we've stayed at this particular hotel and things were just a bit off. We've always enjoyed having a cocktail late afternoons at the outside bar but this year service was horrible. The bar wasn't full but there was a large event going on inside and a lot of those people were...

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1Thank Palmcitygirl1993
Pittsburgh, Pennsylvania
Reviewed 29 April 2015

We stayed at this hotel on our recent trip to Key West. Located at the opposite end of Key West next to the airport. It was nice coming back to the hotel after spending time at Duval Street. Nice and quiet. The hotel offers a shuttle to and from Duval Street which was very convenient. But it was crowded since...

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1Thank Lummy
Fresno, Ca
Reviewed 29 April 2015

We spent 2 nights here. The staff were exceptionally welcoming and helpful. Room was clean and well maintained, as was the property. This hotel is several miles from the concentration of sites in Key West, but they have a free shuttle that was helpful. We were very appreciative of the staff who went out of their way to drop us...

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Thank iwannag0there
Orlando, Florida
Reviewed 28 April 2015

My husband & I stayed here for two nights while visiting Key West. Our room was very comfortable and quiet, even though we were on the 2nd floor above the lobby. The breakfast buffet was good and fresh, and we enjoyed eating outside near the pool. The service was wonderful from the front desk to the concierge and waiters. The...

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Thank Casi K
Raleigh, North Carolina
Reviewed 27 April 2015

This was our third time visiting this property. I have previously given the Doubletree Grand Key Resort in Key West great reviews here on Trip Advisor, and have recommended it to friends. I can no longer do either. We are Hilton Honors Diamond members, regularly stay at Doubletrees, and have a good sense of what to expect. Our 6 night...

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4Thank sondwy
maknowles, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

Dear sondwy, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

San Antonio, United States
Reviewed 25 April 2015

In town for one night; room was pricey (almost $400), but nice. As a Hilton Honors member, I tried to check in at 3pm however I was told the room wouldn't be ready until 5...not sure what that was all about, but it was ok. Only other complaint was bartender at the pool didn't know how to make anything! I...

Review collected in partnership with DoubleTree by Hilton
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Thank Christopher S
Porto Alegre, RS
Reviewed 24 April 2015 via mobile

my wife and I stayed in this hotel now in April. The rooms are old, had a wall 3' from our window (we only can see a wall!), the breakfast is terrible, with few options and bad quality. And, to complete the picture, the front desk & waiters aren't friendly and the localization is poor, very fairway from the beach...

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Thank gustavoVL
maknowles, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

Dear gustavoVL, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. As well, we’re sorry the food quality didn’t meet...

Morganton, United States
Reviewed 23 April 2015

This was a great place to stay!! The food was great and the staff was friendly and accomodative. The pool is great for adults and children. The rooms were clean and the beds were comfortable. I would definitely recommend this hotel to others.

Review collected in partnership with DoubleTree by Hilton
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Thank Shannon G
Sarnia, Canada
Reviewed 23 April 2015

arrived yesterday...checkin was amazing...the Hilton Honours desk clerk was so awesome, asking about whre we were from..gave us delicious WARM chocolate chip cookies, and upgraded us to a queen suite...the Mojitos were amazing at the pool bar..and the pool area is so beautiful. Little close to the airport, so the occasional plane flying over, but for a Hilton Honours..your points...

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Thank vwgal2010
Binghamton, New York
Reviewed 22 April 2015

A group of friends and I stayed here after our Ragnar Relay. The accommodations were nice. The rooms were a decent size and standard cleanliness. The location was satisfactory. You are a bit on the outskirts but the island is not that big so you're really not that far from anything. The best part was the shuttle to Duval Street....

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Thank dandy_warhol

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Region: United States > Florida > Florida Keys > Key West
Price Range: $314 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hilton Hotels Direct, Hotels.com, Hotwire, Cancelon, Travelocity, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your DoubleTree by Hilton Hotel Grand Key Resort - Key West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
Hotel Style:
#4 Green Hotel in Key West
#9 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms with an ocean view. The parking lot is not a good choice.”
Q6380JZmikej, 10 May 2017 | Read review
“Don't waste money to upgrade based on room location - no real view”
normanjamesl, 3 May 2017 | Read review
“Pool side rooms have the best view”
435lindaf, 26 Apr 2017 | Read review
“A pool view would be nice.”
marybF7629QO, 16 Apr 2017 | Read review
“we loved first floor walk out to bar/pool area”
momsterculer, 13 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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