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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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#31 of 50 Hotels in Key West
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,433 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Showing 2,746: English reviews
Amsterdam, The Netherlands
Reviewed 19 November 2014

A few months ago, me and my family went to Florida. Every night we slept in another hotel. If I think about the hotels, the one I remember the best is this hotel, because it was so nice. The surroundings were beautiful. Upon arrival, we got cookies which were amazing. The staff was very friendly, the swimming pool looked attractive...

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1Thank Meta v
London, United Kingdom
Reviewed 19 November 2014

We stayed here for a few days in November, the hotel is lovely and the rooms are very spacious, clean and comfortable. The pool is lovely and there is also a hot tub, towels are provided. The beds were the best we slept in during our tour of Florida, it's a good 20 minutes drive from the centre of key...

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1Thank Julie S
WeCareInKeyWest, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

Thank you for your gracious comments and please come back and see us in the futute.

Reviewed 15 November 2014 via mobile

I've stayed at this hotel many times and can't ever remember having a bad stay. The staff is awesome and the rooms are always clean and comfortable. The hotel is away from the Duval St but that isn't a bad thing; it's peaceful and allows you a break from the party. Besides the hotel has a shuttle that takes you...

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1Thank Whammie787
WeCareInKeyWest, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

Thank you for your contious loyalty to our property and for your wonderful review.

Waterbury, Connecticut
Reviewed 12 November 2014

The DoubleTree resort is a beautiful hotel that is very easy to get to from the Key West airport. The staff is friendly and the rooms are very comfortable. My room, 115, overlooked the side of the hotel. It was quiet and had a small balcony. The hotel offers a shuttle to and from Duval street, which is very convenient....

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4Thank rr177
Pennsylvania
Reviewed 11 November 2014

We stayed here for a 4 days this past week with a group of family members and friends. The hotel staff was very accommodating and friendly. The value for the rooms per the price paid was satisfactory. Not as many rooms with a nice view as we would have expected; I strongly recommend asking for a room that has a...

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4Thank JessT388
Reviewed 11 November 2014

By far the worst hotel I have stayed it. The gentleman that assisted with check-in was rude and patronizing. The room....where do I begin. Disgusting. The bathtub was stained and full of hair. I had to call housekeeping only to be told that all rooms were the same. The coffee pot was full of ants. The iron did not work....

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4Thank Elizabeth L
WeCareInKeyWest, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping and service problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed your concerns with our staff, and will make every effort to be sure our...

Venice
Reviewed 10 November 2014 via mobile

I travel here several times a month. It is always clean and fresh. The beds are very comfortable and the rooms are ready. I spend over 100 nights a year in hotels and this is by far my favorite! And let's not forget it KeyWest, where they provide shuttle service for guest to down town. A great choice for visiting...

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3Thank Saab2000Pilot
Stockbridge
Reviewed 7 November 2014

No frills room; expected more for the price. Cookies great, hotel staff very friendly, room clean, away from all the action, but not to far; shuttle service is also provided up until 11pm, pool area is very nice and gym has up to date equipment.

Review collected in partnership with DoubleTree by Hilton
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1Thank Dionne H
Fort Myers, Florida, United States
Reviewed 6 November 2014 via mobile

I go to the Keys about 4 times a year. We have made it a practice to stay at the Doubletree hotel. We stayed there again 2 days ago. It is still my favorite place to stay. You can walk to the water. S taff is always courteous and accomodating. Like the rooms and they have a wonderful breakfast buffet....

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1Thank Bob S
Reviewed 6 November 2014

The Grand Key DoubleTree resort in Key West, Florida was perfect for our recent visit to attend a wedding. The hotel provided us with a great comfort and a place to get away from the busy downtown atmosphere. The accommodations were plush and service great. The shuttle service provided by the hotel took us everywhere we needed or wanted to...

Review collected in partnership with DoubleTree by Hilton
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1Thank Phil P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Region: United States > Florida > Florida Keys > Key West
Price Range: $343 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
Hotel Style:
#4 Green Hotel in Key West
#10 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and other travellers.
41 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with balcony”
 of 5 bubbles DebraT965, 21 Feb 2017 | Read review
“even number rooms face pool odd face parking lot”
 of 5 bubbles johnnyo99, 15 Feb 2017 | Read review
“Requested balcony room and had view of back parking lot, will know now to state balcony with view of pool next time.”
 of 5 bubbles N1280SGalexisr, 8 Feb 2017 | Read review
“balconies are nice if you plan to spend time in your room”
 of 5 bubbles LoralH, 2 Feb 2017 | Read review
“Although the property is beautiful and well-maintained, the best views available are of the pool - ask for an even-numbered room.”
 of 5 bubbles Charla, 1 Feb 2017 | Read review
5 of 5