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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,741 Reviews from our TripAdvisor Community

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Showing 6,113: English reviews
Lower Pottsgrove Township, Pennsylvania
Reviewed yesterday NEW

Nice historic resort. My wife and I flew in on a float plane from Ft. Lauderdale. Landed in front of the resort and came right up to the beach. We were met with champagne and a nice greeting from staff. This is a fine place and I will return. Nick from Keys Seaplanes was our charter pilot. He's a good...

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Helpful?
Thank jhspadt
Philadelphia, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017 via mobile

This is an exceptionally well managed, fantastic resort in Key West with first class service. From the moment we arrived until our departure, we enjoyed every aspect of our stay at Casa Marina. The beautiful property is conveniently located on one of the best parcels of land in Key West. The service provided by the staff of Casa Marina was...

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2Thank EasyTraveler2000
About Hotel's Favourite Review
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear EasyTraveler2000, Thank you for taking the time to write a detailed review of your stay at Casa Marina, Key West. Our staff strives to provide a perfect backdrop, and memorable experience for all our guests, and we really appreciate your comments in regards to our location, staff, and guestroom. We look forward to hosting you again soon, for another...

Smyrna, Georgia
Reviewed yesterday NEW

This hotel was clean, conveniently located and offered a beautiful ocean view. I thought the price was reasonable for the quality of accommodations. We particularly enjoyed the outdoor bar during sunset and late evening hours.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Dara H
Centerville, Massachusetts
Reviewed 2 days ago NEW

Recent trip to Key West property was ok, but with the price that we paid, I expected the staff to be very efficient. Not the case. The room was dated, chairs were stained, door in the bathroom was falling apart on the bottom. Not what I expected. The patio and wait staff make you feel like they are doing you...

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Thank JECILUZZI
Key West, Florida
Reviewed 3 days ago NEWvia mobile

We had a fabulous dinner experience with Anthony. We needed up staying for almost 4 hours dining and watching the sunset. Dinner was amazing, service was impeccable, and the view was the best on the island. Family from VA was very thrilled. Will be back

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Helpful?
Thank slstreat
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear slstreat, Thank you for your review of Casa Marina. We are happy to read that you enjoyed a wonderful dinner and sunset at our fabulous location. Your comments are certainly appreciated, and we hope to have you back for a return visit soon! Warm regards, -Luke

Long Island, New York
Reviewed 3 days ago NEW

We visited this property last Feb for the first time. It was the best on every level. I was wondering if my expectations would not be met going back one year later. It was wonderful. We book a King, with a balcony, on the Ocean. It is so relaxing to sleep at night, hearing the ocean waves lapping up onto...

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Helpful?
Thank E-Wolf-2017
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear E-Wolf-2017, Thank you for your repeat visit and detailed review of Casa Marina, Key West. I enjoyed reading your comments, and I'm glad that you were able to experience so much of what makes our resort special while staying with us. We are already looking forward to your third visit, and welcoming you back for another relaxing vacation soon!...

Maumee, Ohio
Reviewed 3 days ago NEW

room was spacious, big, well furnished. restaurants were very good food but expensive. live music everyday at 4-6 pm outside at the bar/restaurant. 2 pools one for adults, and one for families (excellent). 2 gas fire pits. beach nice but not direct access to water/ocean BIG down fall. Employees were ALL friendly, helpful. the place was spotless. pool employees gave...

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Helpful?
1Thank David T
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear David T, Thank you for taking the time to complete a review of Casa Marina, Key West. We appreciate your compliments, and are happy that you had an enjoyable visit. We did notice you only left us 1-star however; a mistake maybe? Nonetheless, we value your feedback, and look forward to welcoming you back, sometime soon! Warm regards, -Luke

Houston, Texas
Reviewed 4 days ago NEW

Because the Casa Marina has been tagged under the Waldorf Astoria brand, one expects luxury, and one will be disappointed. For those who stayed at the Waldorf Astoria in New York, this should come at no surprise, and I am mad at myself to have been fooled again. The Casa Marina is a historical hotel and it delivers in all...

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4Thank IAHGVA
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear IAHGVA, Thank you for taking the time to write a review. We regret to learn of the details of your visit, and I sincerely apologize on behalf of the hotel that your stay left much to be desired. This is certainly out of the ordinary, and your comments with assist us with addressing the inconsistencies mentioned. We are currently...

East Amherst, New York
Reviewed 4 days ago NEW

This was our first time at Casa Marina in Key West Florida. The hotel staff was very friendly and helpful. The room we had was spacious and clean but the bathroom was very small. The grounds were very nice and everything was well kept. My only complaint was the amount of seaweed by the beach beyond the small rock wall...

Review collected in partnership with Waldorf Astoria
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Thank nms110
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear nms110, Thank you for your kind words, and for taking the time to share a review. We are glad that you had a great time, and appreciate your feedback. We apologize for the seaweed on the beach, winter is the windy season for us in Key West, and sometimes it washes up a bit more seaweed than usual. I...

Miami, Florida
Reviewed 4 days ago NEW

Nice pool and beachside retreat. Far enough from the craziness of Duval to enjoy the quiet and beauty of the Keys yet close enough to taxi to Duval to participate (+/-$8 fare each way). They were performing roof repairs so it was noisy throughout the day. Room was less than expected with the Waldorf name – especially the bathroom. The...

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Helpful?
Thank AsISeeIt4680
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear AsISeeIt4680, Thank you for your review and recent stay at Casa Marina. We are pleased to hear that you enjoyed our pool and beach, and that our staff had a positive impact on your stay. We apologize that your initial guestroom fell short of expectations, but are glad you enjoyed your alternate room. We also appreciate your patience while...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: $525 - $1,028 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#13 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
71 questions
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most of the 4th floor ocean view rooms in the newer building have an open air balconies.”
 of 5 bubbles E-Wolf-2017, 18 Feb 2017 | Read review
“just ask for room size, amenities in room, and then cost per night/week. we were on floor 2 and was very quiet.”
 of 5 bubbles C8306MVdavidt, 18 Feb 2017 | Read review
“If you are looking for historic rooms, do request the main building, the rest is non-descript 70s”
  • In dire need of maintenance
 of 5 bubbles IAHGVA, 17 Feb 2017 | Read review
“Hit or Miss - Ask about roof construction and avoid rooms which are effected.”
 of 5 bubbles AsISeeIt4680, 17 Feb 2017 | Read review
“Who knows how you get a good room??? We requested Ocean Front, and got STUCK in the back with all the noise!”
 of 5 bubbles , 16 Feb 2017 | Read review
5 of 5