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Casa Marina Key West, A Waldorf Astoria Resort

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1500 Reynolds Street, Key West, FL 33040
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Waldorf
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US$854
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Expedia.comUS$969
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (5054)
Room & Suite (1127)
Dining (145)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 28/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Casa Marina Key West, A Waldorf Astoria Resort
Updated 28/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#53 of 53 hotels in Key West
Location
Cleanliness
Service
Value
Daily Resort Charge will be added to the room rate and includes: Guest internet access: fitness center access: pool concierge services: beach chairs, umbrellas and hammocks: volleyball and table tennis: access & shuttle service between two Waldorf Astoria Resorts: local and toll free calls. Listed in the National Register for Historic Places, Key West's Casa Marina, A Waldorf Astoria Resort, is a near century-old historic landmark with Old Town Key West elegance. Conceived by the railroad magnate Henry Flagler, the hotel was designed to replicate the arches of Flagler's pioneering Over Sea Railway. Nestled along the southern edge of the island on more than 1,100 feet of Key West's largest private beach, the 311 room Casa Marina is in proximity to the vibrant spots of Duval Street and rich history of Old Town.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Poolside bar
Boating
Water sport equipment rentals
Patio
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
9490Reviews130Q+A100Room tips
Traveller rating
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Popular mentions
gltrottersfo wrote a review Yesterday
San Francisco, California36 contributions52 helpful votes
I wish I’d read these reviews before staying at this crazily overpriced hotel. There’s a reason it is ranked #53 out of 53 hotels in Key West on Tripadvisor. How on earth can Waldorf Astoria justify keeping its “super-luxury” brand on this place? The public grounds and pools and pretty. But the interior of the hotel is a mess. Not better than many cheap motels up and down the Florida coast. The $700-a-night (!!) rooms are small, with soiled, worn furnishings. The hallways were filled with dirty dishes and litter. The restaurant food is mediocre. And be warned: weddings are held here regularly at night, which means loud music until late at night.
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Date of stay: November 2021
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Columbiana Duke wrote a review May 2021
East Palestine, Ohio46 contributions55 helpful votes
Hotel's Favourite
We had a great time with a three night stay at the Casa Marina and in Key West. The nice weather helped a lot of course. The Casa Marina was a very nice place to stay. We found the place clean and comfortable. We were expecting it to be a little "stuffy" but it was not. The staff was friendly and helpful whenever we needed anything. We had the continental breakfast which was very good. The Casa Marina is an historic Hotel, 100 years old. The rooms are simple and functional, not fancy. You do get a robe. They do have large TVs but we didn't use them. Key West is an old historic city and very interesting. It is definitely a tourist city but not particularly clean. There are many good restaurants and shops to visit. There are many sources of transportation available. The weather is sunny, hot and humid. Several changes of clothes is a good idea. One should not expect lots of nice beaches. There is no natural sand, the sand has to be trucked in. The sea weeds are not broken up and collect on the beaches. This in not as attractive for swimming as many other beaches.
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Date of stay: May 2021
Value
Service
Sleep Quality
4 Helpful votes
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Response from Management Team, Owner at Casa Marina Key West, A Waldorf Astoria Resort
Responded 18 May 2021
Dear Biss1100, We are so happy to see your review! It is great to know that you had a five-star experience with us thanks to our meticulous accommodations, anticipatory hospitality, and delectable dining. We are hopeful that you will count on us for another memorable Key West vacation when you visit next. Sincerely, Management Team
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P9233VZrachel wrote a review Yesterday
1 contribution
Horrible hotel, especially for the ridiculous price. Dirty, musty, noisy and in need of serious renovation. Thought we had a great one bedroom next to the beach. Nope, that’s where they do the special events, in the sand. Had a wedding right outside until midnight. Asked for a different room. Non available. Left after one night because events where also scheduled the next 3 nights. We were told sorry they generate more revenue then you and go somewhere else. We did. Got a 2 bedroom in Marathon for half the price and it was gorgeous. Stay anywhere but here.
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Review collected in partnership with Waldorf Astoria
Date of stay: November 2021
Value
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Location
Cleanliness
Service
Sleep Quality
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sdechamp wrote a review 23 Nov
Pinckney, Michigan41 contributions3 helpful votes
Let’s start with the positives… your in Key West. The water front view is very nice. The food was decent. Now for the not so good. I was actually going to take pictures but decided not to ruin my vacation sweeting all the details. Rooms small and awkward. You can not get out of the bathroom if the front door is open. Weird right. Everything in the rooms are dingy and warm. Both elevators did not work. One of our people were stuck in it for thirty minutes. The hotel in general needs a face lift. For the money we will skip this place there are a ton of nice places in the keys.
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Date of stay: November 2021Trip type: Travelled on business
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Response from Management Team, Owner at Casa Marina Key West, A Waldorf Astoria Resort
Responded 4 days ago
Dear Steve D, We appreciate you taking the time to share your thoughts. We are glad to note that you enjoyed the expansive ocean views and our dining experiences but are disappointed to see that certain aspects did not match expectations. We apologize for any inconvenience you may have faced here and hope you will allow us a chance to redeem ourselves with an improved stay in the future. Sincerely, Management Team
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Bobbiemmm wrote a review 22 Nov
1 contribution
I never, ever leave reviews but people have to know the state of disrepair this “Waldorf Astoria” is in before spending a cent in there! We booked for a week and refused to stay even an hour at this den of an equity. The resort is decomposing before the staffs very eyes and they couldn’t give less attention to the filth they are working in every day and much less to the needs of their guests by the sound of their reviews. The conditions, cleanliness and service are abysmal at best, giving an old Motel a run for its money. How it’s still legally operating and charging as a 4 star hotel is absolutely mind bending. The Travelodge has higher standards! Avoid like the plague & save your money.
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Date of stay: November 2021Trip type: Travelled on business
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Response from Management Team, Owner at Casa Marina Key West, A Waldorf Astoria Resort
Responded 4 days ago
Dear Bobbiemmm, We are disappointed to note that your time with us was not up to expectations. You are correct in expecting meticulous accommodations and we are sorry that you felt the need to cut short your stay. We sympathize with you and assure you that we will be making improvements that reflect the true picture of Waldorf Astoria hospitality and hope you will join us for an improved stay in Key West. Sincerely, Management Team
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PRICE RANGE
US$279 - US$688 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa marina, a waldorf astoria hotel key west, waldorf astoria key west, the waldorf astoria collection, casa marina resort key west, casa marina key west
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
311
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Frequently Asked Questions about Casa Marina Key West, A Waldorf Astoria Resort
Which popular attractions are close to Casa Marina Key West, A Waldorf Astoria Resort?
Nearby attractions include West Martello Tower (0.3 km), Key West Wildlife Center (0.5 km), and Higgs Beach (0.3 km).
What are some of the property amenities at Casa Marina Key West, A Waldorf Astoria Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Casa Marina Key West, A Waldorf Astoria Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Casa Marina Key West, A Waldorf Astoria Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Casa Marina Key West, A Waldorf Astoria Resort?
Yes, valet parking is available to guests.
What are some restaurants close to Casa Marina Key West, A Waldorf Astoria Resort?
Conveniently located restaurants include Louie's Backyard, Salute! On The Beach, and Sun Sun Beach Bar & Grill.
Are there opportunities to exercise at Casa Marina Key West, A Waldorf Astoria Resort?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Are any cleaning services offered at Casa Marina Key West, A Waldorf Astoria Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Casa Marina Key West, A Waldorf Astoria Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Casa Marina Key West, A Waldorf Astoria Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.