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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,851 Reviews from our TripAdvisor Community

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Showing 6,209: English reviews
Coral Springs, Florida
Reviewed 10 August 2014

Beautiful hotel! Great location and the staff very helpful and friendly. Concierge sent me an an email before our stay to sign up for water activities and tours which helped us plan our vacation. We will definitely stay at Casa Marina next year.

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Thank Sandy L
Cardiff, United Kingdom
Reviewed 10 August 2014 via mobile

My family and I spent 4 nights at the casa marina in July. When we arrived we were upgraded to a junior suite which was lovely. Nice comfortable beds and a lovely sea view where we could watch the pelicans fishing in the morning. The location of the hotel was great for a family, close enough to Duval street and...

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1Thank NiaW1978
Baton Rouge, Louisiana
Reviewed 9 August 2014

This is a very pretty place to stay in. Everyone I came in contact with was very polite and helpful. moped rentals on site jet ski rentals on site. not far from daval st. to enjoy the city. I will say this the breakfast in the restaurant is decent food however extremely over priced. $24 for the buffet with no...

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3Thank JeRome M
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

I would like to take this opportunity to thank you for your feedback regarding your recent visit to Casa Marina, A Waldorf Astoria Resort. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. Please accept my sincerest apologies for the problems you encountered with you valuable items. If you would like to...

Reviewed 9 August 2014

Our 2nd visit to the Casa Marina and again it never fails to amaze us with its wonderful tropical like setting, overlooking the ocean and Cuba someway in the distance. The Casa front desk and concierge staff have always gone out their way to help us with any questions we have about the hotel and THE places to visit in...

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1Thank The_Elkin_Abroad
sunrise, fl
Reviewed 9 August 2014

The property was great, staff was very friendly and accommodating. The room however was small and average. I don't mind spending $400 for a room (and then get charged $20 to park my own car) but I expected something more. It had NO view, little space, and my friend and I had her kids. Having said that, the rest of...

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Thank Casey N
Chicago
Reviewed 8 August 2014 via mobile

Two couples, two rooms. Book evening cruise for 4. Each room billed for 4 people... twice. Yes they billed us for 16 people. Even after first couple checked out, and noticed all four on their bill twice, thry said they wiuld pay for all 4 (not 8), AND pls make sure our friends are not charged. "Oh of course not,...

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3Thank snuggs5500
Spring, TX
Reviewed 8 August 2014

We stayed at the Casa Marina, A Waldorf Astoria Resort the nights of July, 24, 25, 26, 2014. We were so excited to be attending the wedding of a good friend while at the same time staying in the historic hotel. When we arrived we were greeted by the valet. The front desk handled our check-in and we were off...

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4Thank Cleo1117
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

I would like to take this opportunity to thank you for your feedback regarding your recent visit to Casa Marina, A Waldorf Astoria Resort. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. Please accept my sincerest apologies for the problems you encountered while staying with us. We do work hard to...

London, United Kingdom
Reviewed 8 August 2014

There may be more 'special' places on Key West but the Casa Marina ticks all the boxes for a comfortable stay. The rooms are a reasonable size - though if you have a two bedded room the beds are very narrow and there are only bedside tables on one side of the bed, we were travelling with a child so...

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1Thank honestsgt
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards,

Carmel, Indiana
Reviewed 8 August 2014

Have stayed at many Key West properties, this was the first time at Casa Marina. The staff was wonderful, the building was absolutely beautiful, food was typical for a higher end Hilton. Beds were HORRIBLE. We ended up re-locating back to "town" (the Westin) after a few days because the bed was so creaky, and our neighbors beds were so...

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2Thank carmel317
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

I would like to take this opportunity to thank you for your feedback regarding your recent visit to Casa Marina, A Waldorf Astoria Resort. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. Please accept my sincerest apologies for the condition of the beds. I noticed that you stayed with in November...

Orlando, Florida
Reviewed 7 August 2014

As far as the physical structure goes, this is not close to Waldorf quality. It is a nice old hotel but not luxury. Our air conditioning was noisy and didn't keep the room cool. Maintenance came and worked on it for about 6 hours. We were still warm after....that night we pushed off all the covers. No air conditioning in...

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2Thank Donna R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: $498 - $959 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#14 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The roosters wake you up every morning at 5:45 am trust me lol”
 of 5 bubbles like2travel2017, 18 Mar 2017 | Read review
“Dont choose this resort for the room, only the view.”
 of 5 bubbles 5Travel5star, 13 Mar 2017 | Read review
“talk to the staff about what type of room you are wanting our first room my closet at home was bigger”
 of 5 bubbles stevesX9486XX, 12 Mar 2017 | Read review
“Ocean front and don't stay in the old portion of hotel the sits towards parking lot unless you enjoy the smell of mold.”
  • Starting to set up beach AM
 of 5 bubbles Travelguy1065, 12 Mar 2017 | Read review
“Ask if your room was renovated recently.”
 of 5 bubbles MaryLouise53, 11 Mar 2017 | Read review
5 of 5