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The Reach Key West, A Waldorf Astoria Resort

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Traveller (1457)
Room & Suite (523)
Pool & Beach (306)
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Overview
  • Excellent40%
  • Very good27%
  • Average16%
  • Poor10%
  • Terrible7%
Travellers talk about
“casa marina”(421 reviews)
“natural beach”(42 reviews)
“private beach”(219 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from The Reach Key West, A Waldorf Astoria Resort
Special Offer:Double Points, Every Stay
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Offers from The Reach Key West, A Waldorf Astoria Resort
Special Offer:Double Points, Every Stay
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Nearby Hotels
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,964)
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1 - 5 of 3,552 reviews
Reviewed 4 days ago

Had a great time. The beach and service at the beach was excellent. In room Nespresso and water was great. Breakfast prices a little high, I mean $5.00 for toast is crazy...otherwise it was a pleasant and relaxing stay.More

Review collected in partnership with Waldorf Astoria
Thank geraldk515
Response from PropertyAssociate, General Manager at The Reach Key West, A Waldorf Astoria ResortResponded 3 days ago

Dear geraldk515, We appreciate you taking a moment to share your thoughts with us. It is a pleasure to hear that you enjoyed our secluded beach and exceptional service. While we enjoyed having you at The Reach, we hope that your travels will lead you...More

Hotel's Favourite
Reviewed 8 April 2018 via mobile

Every now and again I find a hidden gem that takes me to my happy place. In Key West it is The Reach. My sister and I were looking for a much needed place to do nothing and decompress. We have both had very difficult...More

Thank marthao334
Response from PropertyAssociate, Hotel Manager at The Reach Key West, A Waldorf Astoria ResortResponded 9 April 2018

Dear marthao334, Thank you for taking the time to share your thoughts with us. It is reassuring to hear that The Reach allowed you and your sister to relax and rejuvenate after a long winter. Whether it is your first time visiting or your seasonal...More

Reviewed 1 week ago

We stayed here for the beach access and would not again. I felt some of the staff just didn’t want to be there and they felt entitled. Grounds were nice but the hotel is in need of major updating and wouldn’t stay here againMore

Review collected in partnership with Waldorf Astoria
1  Thank feldpauschj
Response from PropertyAssociate, General Manager at The Reach Key West, A Waldorf Astoria ResortResponded 4 days ago

Dear feldpauschj, Thank you for taking the time to share your review with us. While we are delighted to hear that you enjoyed our intimate beach and flawless grounds, we regret that the service that you received did not meet our usual standards. We apologize...More

Reviewed 1 week ago via mobile

My wife and I visited Key West for our 35th anniversary and stayed at The Reach. I also looked at the Casa Marina, another Waldorf property next door, but got the impression it was busier and inundated with kids ( two assumptions that turned out...More

Thank Brian D
Response from PropertyAssociate, General Manager at The Reach Key West, A Waldorf Astoria ResortResponded 4 days ago

Dear Brian D, We appreciate you sharing the details of your stay with us and are honored that you chose to celebrate such a special celebration at The Reach. From the unrivaled service that our team provided to our shimmering pool and secluded beach, it...More

Reviewed 1 week ago via mobile

What a high disappointment, this hotel is in need of major renovation. The common areas are in disrepair, dirty and worn out and the room was even more of a disappointment, filthy, worn out nasty furniture. Just gross, can’t wait to leave.More

1  Thank Bobbye C
Response from PropertyAssociate, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 1 week ago

Dear Bobbye C, Thank you for taking the time to leave your thoughts. As a Waldorf Astoria Resort, we regret to hear that you were not impressed by our accommodations, and we can assure you that we will do our best to remedy the concerns...More

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$294 - US$574 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 On the Beach Hotel in Key West
#12 Spa Hotel in Key West
#15 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$294 - US$574 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 On the Beach Hotel in Key West
#12 Spa Hotel in Key West
#15 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1457)
Room & Suite (523)
Pool & Beach (306)
Dining (32)
Amenities (15)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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MarchVacation2011
14 April 2018|
Answer
Response from midwestnewy0rker | Reviewed this property |
No. It does not. We used Uber
1
Vote
Davidtw41
29 March 2018|
AnswerShow all 3 answers
Response from micahr2001 | Reviewed this property |
If I were you, I’d change to another hotel. While I know hotels & resorts usually don’t offer beach access in Key West, it’s not worth the stay here. The resort set up is such that none of the views are great (even the... More
1
Vote
iheartdm
26 February 2018|
AnswerShow all 3 answers
Response from Courtney K | Reviewed this property |
Not that I was aware of. All the cars I saw in and out were rentals or cabs drivers. The island is tiny, I suggest hailing a cab at the airport. (Note: Uber will be much more expensive)
0
Votes
Room Tips
"Most rooms are ocean view but that doesn't matter."
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"Rooms can be a decent walk from the elevator; if you have mobility issues asking for close to the elevator is..."
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"doesn't worth it's money anyway"
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"Request a room away from large balconies. These are areas that outdoor events are held and can be noisy."
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