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The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
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3,398 Reviews from our TripAdvisor Community

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Showing 3,037: English reviews
LYONS
Reviewed 7 September 2014

Stayed at the Reach over Labor day and for a couple of days afterwards. The staff was extremely friendly and helpful. The facilities were great and we had a wonderful time. Went next door to the other Waldorf location and I am thrilled that we picked the Reach instead. A trip to the Strip House, the restaurant is well in...

Review collected in partnership with Waldorf Astoria
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Thank WILLIAM K
Tarpon Springs, United States
Reviewed 7 September 2014

This was a run of the mill hotel experience, did not compare well with other Waldorf properties. The main attraction is the hotel's beach. Nice pool. Poor room room service and restaurants. OVerpriced but your on the beach in Key West.

Review collected in partnership with Waldorf Astoria
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Thank John K
New York
Reviewed 6 September 2014

Stayed for 3 nights at the Reach, so looking forward for this. I've been to the Waldorf in Manhattan but I have to be considerate since it is by the beach so indeed the carpet was grainy, concrete hallways for easy clean up, ceiling fan has dust accumulation over the edges, perhaps it's the busiest time of the year, not...

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3Thank Beth A
Swansea, United Kingdom
Reviewed 4 September 2014 via mobile

Stayed here for 2 nights. The rooms are nice the pool area is nice but in general its over priced especially considering when we arrived it was an extra $45 for parking and an extra $50 for resort fees which I wasnt impressed with as I paid for the room in a resort so why pay extra to use the...

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1Thank Lisalovesit
Reviewed 3 September 2014

The property and all employees I encountered were most excellent. Employees from many lands offered interesting conversation. We had a great time. Many activities available. The food was not cheap but we'll worth the price. One of the best menus on the island and right on a perfect beach.

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Thank chris n
Tampa, Florida
Reviewed 3 September 2014

This is a nice hotel in a great location. We stayed in a king ocean view suite and the room was beautiful (the only exception being the couch which was old and stained and looked like something out of a college student's dorm room). The staff was very friendly and we liked the open air design of the hotel. The...

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2Thank FreezinginMichigan
Church Hill, Tennessee
Reviewed 2 September 2014

Location of hotel was outstanding, as we walked everywhere during our vacation. Overall room quality was average, especially for a Waldorf - we were expecting more luxury, especially for the price we paid; furniture was very worn, and bathrooms not as clean as expected. Staff was very helpful and made up for the lack of room luxury.

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2Thank Wanda L
Florida
Reviewed 2 September 2014

The location here is very nice. It is by the Southern most point. The property is definitely older and the rooms can use an update. There were linen closets by the stairs and the doors kept falling off onto the walkways. We had bugs in our room that gravitated towards the shower and sinks. The staff was nice but we...

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2Thank abethh28
Adelaide, Australia
Reviewed 2 September 2014

A very cluttered hotel with rooms and wings running of one another,feels like a long walk to get to your room.Great location to the Main Street which has plenty of shopping and reasonable prices.Some great little bars along the way. Worth a visit to watch the sunset on the pier at the end of the Main Street,The music was great...

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Thank BJCashman
Aarhus, Denmark
Reviewed 1 September 2014

Staying in Key West with my family - including a 4 years old - it was so nice to be away from the action, though near enough to walk to it. The hotel seemed small and relaxed, not the typical Hilton "business" standard. We are for sure staying at The Reach for our next stay in Key West.

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Thank Katrine R
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for your review of the Reach Resort! We love that you felt at home with us during your stay and cannot wait to see you again the next time you are in Key West! Jennifer Tomasello Manager at The Reach Resort

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: $466 - $937 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
Hotel Style:
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#16 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Consider one of the studios if you do not need to have two full beds. They have much more room.”
 of 5 bubbles marybZ8024ZL, 29 Mar 2017 | Read review
“Higher floors have better ocean views.”
 of 5 bubbles tee866, 28 Mar 2017 | Read review
“Clarify standard King. Lookout!! Wca-wheel chair accessible not what we wanted”
 of 5 bubbles kerryh846, 27 Mar 2017 | Read review
“Don't do the suites. Not worth the price. Limited water view. Bedrooms dark. No windows.”
 of 5 bubbles chcook1, 27 Mar 2017 | Read review
“Don't count on functioning elevators”
 of 5 bubbles TheDFamily1016, 26 Mar 2017 | Read review
5 of 5