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Crowne Plaza Key West La Concha

1,112 reviews
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Traveller (366)
Room & Suite (150)
Pool & Beach (54)
Overview
  • Excellent36%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible6%
Travellers talk about
“rooftop bar”(31 reviews)
“duval street”(238 reviews)
“great location”(186 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
4.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,112)Write a Review
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All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomfront desk staffwine barlove this hotelcan't beat the locationper daydefinitely stay here againking bedwalked everywherehappy hourvaletlobbyspa
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21 - 25 of 969 reviews
Reviewed 12 December 2017

Great location looking over Duval St. We booked our room for a week and checked out the next morning. Hotel is Small as in old school small. there was no room to even walk around the room. They had a coach infant of the main...More

3  Thank G2746CYmichaels
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 5 weeks ago

Thank you for reviewing La Concha Key West. I am happy to hear that you enjoyed our prime location on Duval Street. I do want to apologize for the lapse in housekeeping it seems you experienced and I will discuss this with my team immediately...More

Reviewed 11 December 2017 via mobile

If you're going to come to Key West and you won't luxury accommodations this is the only choice you have. I have stayed here many times and it is always the perfect stay. They have a great pool and a pool bar along with a...More

Thank Sonny194869
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 5 weeks ago

Thank you for choosing La Concha Key West to celebrate your 60th birthday. I am thrilled to hear that we exceeded your expectations from check-in to check-out with our personable and dedicated service, convenient location on Duval Street and well-appointed accommodations. We appreciate your recommendation...More

Reviewed 10 December 2017 via mobile

Was very happy with that customer service and facilities of this hotel. Very upscale and clean while very welcoming. Very nice pool area, front lobby bar, and spa. The room was very clean and nice the large windows overlooked Duval Street. We recommend this location...More

1  Thank AppalachianWanderers
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 5 weeks ago

Thank you for kindly reviewing La Concha Key West. I am thrilled to hear that we exceeded your expectations with our attentive customer services and luxurious facilities. We look forward to welcoming you back again for your next trip to Key West. Best regards, Mike...More

Reviewed 7 December 2017

We couldn't have been any closer to all of the action on Duval Street but we couldn't hear it when we were done for the evening. When we arrived to our room, we were surprised by a minor issue in the bathroom but Idina took...More

Thank Kristen A
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 8 December 2017

Thank you, Kristen, for choosing La Concha Key West. Our location is perfect for those looking to take advantage of Key West's top attractions and the fun of Duval Street - I am glad this worked out well for you. I apologize for the initial...More

Reviewed 29 November 2017

I stayed here for 3 nights in November. The hotel exceeded my expectations. Great location, staff lovely and rooms extremely comfortable. If I ever return to the Keys I would definitely stay here again.

Thank LucySamantha
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 1 December 2017

Thank you, Lucy, for the kind review of la Concha Key West. We appreciate your recommendation and look forward to welcoming you back again next time you're in the Keys. Best regards, Mike Rice

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About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$256 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$256 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (366)
Room & Suite (150)
Pool & Beach (54)
Dining (38)
Hotel & Grounds (333)
Business Centre & Event Rooms (43)
Bathroom (26)
Questions & Answers
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donopet
27 August 2017|
AnswerShow all 4 answers
Response from cynthiakovatch | Reviewed this property |
We rode the free shuttle to the area where the the marker is noting the "southern most point." However, we were very disappointed because the seaweed was so thick, we couldn't get in the water. It was also all over the beach... More
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Votes
Room Tips
"6th floor gets great views."
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"Rooms are small, the rooms on the Duval Street side might have higher ceilings."
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"Balcony rooms are the best but probably the loudest. Depends on what you are looking for!"
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"stay above the 2nd floor"
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