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La Concha Hotel & Spa

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La Concha Hotel & Spa
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926 Reviews from our TripAdvisor Community

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Showing 797: English reviews
Anna Maria Island, Florida
Reviewed 5 May 2016

I just got back from spending three days in Key West and stayed at La Concha Hotel. It is on Duval Sreet and is in the perfect location to explore all the sights and restaurants. It is newly refurbished and very elegant with great attention to detail and the comfort of the guests. The staff is very friendly, courteous and...

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Thank beachbreakers
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for reviewing La Concha Key West. We too love our convenient Duval Street location offering easy access to popular Key West attractions. I am also happy to hear that you enjoyed our spacious accommodations and relaxing pool area. We appreciate your recommendation and look forward to your future visits! Regards, Mike Rice

Northern Virginia
Reviewed 5 May 2016

Great hotel right on Duval Street. Literally in the center of everything. Great location. Pool area was OK. Bar and food options were minimal, but you are steps from all the food and drinks and entertainment of Key West. Starbucks off the lobby was handy. Check out the sister hotel, which you get access to with your wristband. Right on...

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Thank sunburnedme
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for taking the time to review La Concha Key West. I am happy to know that you took advantage of our central, Duval Street location as well of our sister properties in which all of our guests have access to. We look forward to welcoming you back again soon! Best, Mike Rice

Cape Coral, Florida, United States
Reviewed 5 May 2016

I thought I had booked for 2 nights - but my bad since I did not check the reservation confirmation carefully - and we had actually only booked 1 night in the suite with balcony but unless you are deaf, do not book a balcony overlooking Duval. After the partiers went to bed, the street sweepers and delivery trucks came...

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1Thank Lynn H
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Lynn, thank you for reviewing La Concha Key West. I am sorry that you experienced noise disturbances from the surrounding area as Duval Street is quite popular and lively. We are happt to provide interior rooms upon request and hope that you will consider this the next time you visit La Concha. I am thrilled to hear that you enjoyed...

Waterford
Reviewed 4 May 2016

Stayed here for 2 nights and was overall very happy. It's a nice hotel although not up to the same standard as some of the Crowne Plaza's in other parts of the world. Staff were helpful and the rooms were comfortable with all you could need. Free wifi but only valet parking available but that was expected as the hotel...

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Helpful?
Thank Nick C
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Nick, thank you for taking the time to review La Concha Key West. I am happy to hear that you enjoyed your two-night stay and that our associates left a lasting impression on you. I want to apologize for the slow service you experienced during breakfast and I will surely address this with the team to avoid a similar situation...

Naples, Florida
Reviewed 3 May 2016

Interesting old hotel which has been remodeled with an upscale bar and lobby entrance. We requested a quiet room at the back which was perfect. No view but that was OK for us. Hotel is well located in the center of Duval St and on the Old Trolley Tour route and perfect for walking. Starbucks cafe and Jamba Juice Bar...

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Helpful?
Thank jmkn_12
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for the kind review of La Concha Key West. I am glad to hear that you enjoyed our recently renovated property as well as our onsite lounge, Wine-O. I am also happy that our accommodations worked out well for you. We do our best to provide a seamless check-in and check-out experience and I am glad that this...

Atlanta,GA
Reviewed 2 May 2016 via mobile

Historic hotel, lovingly restored. The lobby and center bar area is gorgeous. The rooms, although small (historic hotels always have small rooms)--were very comfortable. The hotel was upscale without feeling stuffy. We toured the rooftop spa. The facility is quite gorgeous, however the treatments seemed way overpriced. They were even higher than cruise ships , if that explains anything. I'm...

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Helpful?
Thank atlfuzzy
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for the great review of La Concha Key West. I am delighted to hear that you enjoyed our recently renovated, historic hotel that stays true to the original blueprints. We will surely pass along your kind words to our associates as they will be pleased to hear that they left a lasting impression on you. I hope you...

Wasilla, Alaska
Reviewed 30 April 2016 via mobile

Spent two days in the keys with friends-we liked the roof top sunsets the reason to go there over other hotels. Checked in and were asked for a $300 incidental deposit and a $25 parking charge on top of $300+room charge. Most hotels charge parking fees now so ok with that,incidental fees not so ok with. Get to the room...

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3Thank dzinqwen
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for sharing your experience at La Concha Key West. I want to apologize for the lack of housekeeping in your guestroom and I will speak tot the team immediately to make sure a similar situation is avoided moving forward.I will be happy to speak with you regarding any charges should you have any questions. We hope that you...

Saint-Bruno De Montarville
Reviewed 30 April 2016

From the minute that the attendant parks your car in the secure parking lot until the minute you leave you will be treated like royalty. The service is five star and friendly and the rooms are out of this world. The hotel has been impeccably decorated and just as impeccably maintained. Being the tallest building in Key West the view...

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Thank Raconteur333
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

THank you for the fantastic review of La Concha Key West. I am thrilled to hear that you enjoyed our service and the interior design of the property. We too love the beautiful beachfront views and I am glad that you took advantage of this aspect of our location. We appreciate your recommendation and look forward to your future visits!...

Delran, New Jersey
Reviewed 29 April 2016 via mobile

Stayed here a few years ago and wasn't impressed. Let me tell you this time I'm blown away!!!! The improvement are incredible. Staff was so friendly and helpful. Rooms were very clean beds are very conformable. Thank you we will be back again!!!

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Thank e27felix
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for taking the time to review La Concha Key West. I am glad that we exceeded your expectations with our renovations, service and spacious accommodations. We appreciate your feedback and look forward to your next visit. Regards, Mike Rice

Boston, Massachusetts
Reviewed 28 April 2016

This is a very beautiful and classic hotel in Key West. The staff is wonderful and tried to help me out with a couple of issues during my stay and when they couldn't, tried to make sure I was satisfied with the alternative. The drawbacks: very small rooms, smaller than when I last stayed here; very small bathrooms considering how...

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Helpful?
Thank Ravi V
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for the kind review of La Concha Key West. I am delighted to hear that our associates left a lasting impression on you with their service as guest satisfaction if our top priority. We have stayed true to the historic blueprints of the hotel however I assure you that we do our best to utilize the space in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1926, home to luminaries like Hemingway, Truman, Tennessee Williams, The Crowne Plaza Hotel La Concha Key West is a unique and historic hotel located directly on Duval Street within walking distance of all major attractions, shopping, entertainment, and nightlife. Breakfast, lunch, Happy Hour and dinner served daily in 430 Duval. Go for a swim at our outdoor swimming pool and enjoy a cocktail at the pool bar. La Concha Hotel offers the most spectacular 360 degree view from our Top Spa or fitness center. Unwind and enjoy your favorite drink poolside, dine at 430 Duval, sip world-class wines at Wine-O, or stop by the concierge to plan out your next adventure. ... more   less 

Additional Information about La Concha Hotel & Spa

Address: 430 Duval Street, Key West, FL 33040
Region: United States > Florida > Florida Keys > Key West
Price Range: $329 - $652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Hotel & Spa 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Crowne Plaza Key West La Concha Hotel Key West
Key West Crowne Plaza
Hotel Style:
#10 Spa Hotel in Key West
#15 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Hotel & Spa staff and other travellers.
42 questions
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Questions? Get answers from La Concha Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from ends of hallway if you expect or need internet”
 of 5 bubbles 699debrag, 27 Mar 2017 | Read review
“Be careful of booking on line”
 of 5 bubbles D2463GPwilliamd, 19 Mar 2017 | Read review
“stay somewhere else”
 of 5 bubbles 256nickm, 16 Mar 2017 | Read review
“Very small room for the price.”
 of 5 bubbles KristenS619, 14 Mar 2017 | Read review
“The balcony rooms are awesome for enjoying Duval St.”
 of 5 bubbles 333randyp, 14 Mar 2017 | Read review
5 of 5