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Courtyard Key West Waterfront

Hotwire.comUS$159*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$159*
US$159*
US$159*
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Courtyard Key West Waterfront
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561 Reviews from our TripAdvisor Community

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Showing 486: English reviews
Boston, Massachusetts
Reviewed 17 March 2017

This hotel is not near the tourist part of Key West which is why we likde it. A nice place to retreat after a busy day of sight seeing. Beautiful outdoor pool big enough for a real swim. Beautiful setting. Very peaceful.

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Helpful?
Thank Connie R
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank you for your 5 star review of the Courtyard! We are happy you enjoyed your stay with us, and hope that you return for another relaxing stay in the future.

Reviewed 14 March 2017 via mobile

Johnny at the tiki bar very good asking for any drinks he will make it customer service of the charts enjoy yourself ask for Johnny at the tiki bar, also the hotel is very good they run a free shuttle to Mallory Square

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Helpful?
Thank Raj M
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your 5 star review! Johnny B seems to be the employee of the week, getting great guest reviews and feed back. We will make sure that he feels highly appreciated for all his hard work. Thank you for your review.

Key West, Florida
Reviewed 14 March 2017

Johnny B, the pool bartender at the Marriott Courtside, is one of the best. He is attentive to all of the guest, making sure everyone has a memorable time on their vacation. He is knowledgable about the area and shares great places to visit while in Key West. Johnny B is definitely an asset to the Marriott cooperation.

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Helpful?
Thank Alice P
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We always enjoy reviews where guest give kudos to the employees! We will make sure Johnny B is commended for his great service during your stay. Thank you for your review.

Minneapolis
Reviewed 11 March 2017

Wanted a normal hotel room, vs. bed and breakfast, in key west. Wanted a free shuttle to Mallory square included. This was the hotel I found. They upgraded our room to a top floor king suite, it was very nice and due to that there were no noise issues without guests. Talking with other guests that seems to be an...

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Helpful?
Thank tgbdp54
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your review of the Courtyard. We are happy to hear you enjoyed your stay with us. We hope you consider another vacation in the Key's and choose us again for your lodging needs!

Portland, Maine
Reviewed 4 March 2017 via mobile

Have stayed at numerous Marriotts-- literally over 300 nights-- and found that typically the hotel matches the category assigned by Marriott's rewards program--- this does NOT. Rated as a resort but is tired facility on very busy road couple miles outside of Old Town area with only resort amenity a nice pool area. Room actually smelled of mildew ( and...

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Helpful?
Thank kenneth c
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Sorry to hear of your unpleasant experience with us. We are in the process of minor renovations. We hope if you return to Key West in the future you would give us a chance to fulfill your lodging needs.Thank you for your review.

CT
Reviewed 3 March 2017

Having never experienced Key West, I was leary of the duval street B&B's. I wanted a name I knew and have always loved Marriott properties. Check in was pleasant and efficient, there were no vacancies other than those with reservations so make reservations when in the keys. The small beach area was quiet and the deck around the lobby was...

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Helpful?
1Thank DEP617
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

We appreciate your review at the Courtyard! It sounds like you thoroughly enjoyed your stay with us. We hope in the future when returning to the Key's you use us for all your accommodation need's.

VA
Reviewed 2 March 2017 via mobile

Stayed here for one night with my husband on a quick trip to key west. We chose this hotel because it was a safe bet being in the Marriott family as so many key west hotels are more independent or boutique. The location is 2 miles from the action of old town key west but there is an easy convenient...

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Helpful?
1Thank miolet
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your review, and apologizes for any issues you faced during your stay. We take all effort to make sure each issue made is and was an isolated event. We hope that in the future, as in the past you choose Marriott for your lodging needs.

Cleveland, Ohio
Reviewed 21 February 2017

I chose this location because I am a loyal Marriott customer. Visited on 1/28-30,2017 Positives * Great location with a frequent shuttle to downtown Key West * Friendly desk staff * Nice breakfast bar / convenience area * Tour information desk in the lobby * Public areas including the pool well maintained Negatives for room # 124 * Refrigerator not...

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Helpful?
2Thank James H
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

The Courtyard appreciates your review. We are very sorry to hear that your stay was unsatisfactory. We have elevated this issue to all front desk staff seasoned and new trainees to ensure that this issue was isolated. We hope that in the future as well as the passed you will choose Marriott for your lodging needs.

Charlotte, North Carolina
Reviewed 18 February 2017 via mobile

After reading several reviews, we cancelled another hotel to stay here. It was a gamble based on the Courtyard brand. We were not disappointed by the room, service, or breakfast options. We arrived on Key West express and caught the shuttle to the hotel. Able to check-in early because the friendly Dominican housekeeping sup. was right there to confirm and...

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Helpful?
Thank Mr_Ceason
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Glad to hear you enjoyed your stay with us at the Courtyard. We try our best to make the check in process as smooth as possible, with early check in registration. This helps us with getting you into your room before 4pm if available. We will give kudos to Alex, and Elsa from you for their exceptional service. Hope you...

Somerset, Massachusetts
Reviewed 16 February 2017

Before planning my trip to the Keys I reviewed all 5 Marriotts and chose this location because of the free shuttle and parking which the others had for a fee. The photos online are accurate. The hotel is very clean with lush foliage. I met Susan the bartender at the Tiki Bar which has happy hour prices for Marriott members...

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Helpful?
Thank Jo A
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for taking the time to review our property, and for your kind words. We are so happy to hear you enjoyed your time here with us in Key West. Cathy and Gaby will definitely be getting kudos from us for their exceptional service. We really appreciate your review, and are glad to see that our employees hard work never...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer. ... more   less 

Additional Information about Courtyard Key West Waterfront

Address: 3031 N Roosevelt Blvd # 41, Key West, FL 33040-4015
Region: United States > Florida > Florida Keys > Key West
Price Range: $287 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Key West Waterfront 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Courtyard Key West Waterfront Hotel Key West
Key West Courtyard
Key West Marriott
Hotel Style:
#10 On the Beach Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Key West Waterfront staff and other travellers.
8 questions
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Long Valley, New Jersey
over a year ago
Niles, Ohio
3 months ago
London, Canada
3 months ago
long island, NY
over a year ago

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Questions? Get answers from Courtyard Key West Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Families with children book near pool, other wise get a room facing city.”
387indy, 21 May 2017 | Read review
“std rooms, suites and penthouse”
dilevmi, 3 May 2017 | Read review
“Choose another hotel”
926donnae, 29 Mar 2017 | Read review
“Close to the pool”
alicepG2438WL, 13 Mar 2017 | Read review
“There may be suites available.”
JamesH800, 20 Feb 2017 | Read review
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