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Courtyard Key West Waterfront

608 reviews
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Traveller (205)
Room & Suite (169)
Pool & Beach (96)
Overview
  • Excellent41%
  • Very good30%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“free shuttle”(55 reviews)
“tiki bar”(80 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (608)Write a Review
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Show reviews that mention
All reviewsfree shuttletiki barcourtyard marriottevery half hourfront deskshuttle vanshuttle servicetwo room suiteold townpool areaduval streetsmall beachmain buildingstarbucks coffeewater viewnice poolhot tub
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161 - 165 of 525 reviews
Reviewed 30 December 2015 via mobile

This wasnt a bad hotel at all. Lovely big room overlooking the beach with a nice balcony. Limited food and drink as you would expect in a courtyard. Free parking and an excellent frequent shuttle into town. Bed was comfy. Only two gripes really. The...More

Thank Duncan M
Response from CourtyardMgmtKW, General Manager at Courtyard Key West WaterfrontResponded 3 January 2016

Thank-you for your review, we appreciate all feedback. Our pool is actually heated to 80-82 degrees in the winter. Unfortunately your trip here followed a pool restoration, and so the pool had just been refilled! We hope you will be back again, and you will...More

Reviewed 25 December 2015 via mobile

We had 2 suites sleeping 6 persons each facing the pool. The rooms was nice and clean. The staff was very friendly and fixed all we asked for. A real plus is the complimentary Shuttle bus to down town Key West. We didn't use our...More

Thank Carl A
Response from CourtyardMgmtKW, General Manager at Courtyard Key West WaterfrontResponded 27 December 2015

We appreciate you taking the time to review our property, and are so pleased you enjoyed your stay. The complimentary shuttle we provide for our guests is often mentioned in reviews as it is, as you mentioned, a great convenience. We do hope you will...More

Reviewed 22 December 2015

We got there in the middle of the pool work and the sound was aweful. The manager discounted our room for the three nights we were there and it was appreciated. The shuttle service is great and overall the hotel was nice. It is an...More

Thank Lisa D
Response from CourtyardMgmtKW, General Manager at Courtyard Key West WaterfrontResponded 27 December 2015

Thank-you for your feedback, we always like to hear back from our guests. We are sorry to hear your visit coincided with our pool maintenance but are happy to hear you were well taken care of. We do hope you will be back again soon.

Reviewed 15 December 2015

We stayed here during a visit to Key West back in March. The property itself is beautiful. The main building/lobby area are clean, elegant, and well-decorated. The pool/hot tub/cabana bar area are so lovely- the way the whole area is designed makes you feel more...More

Thank Katy B
Response from CourtyardMgmtKW, General Manager at Courtyard Key West WaterfrontResponded 18 December 2015

Thank-you for your lovely review. We are so happy to hear how much you enjoyed the property and gardens. The complementary shuttle service we provide is always greatly appreciated by our guests. We hope that you will visit with us again soon!

Reviewed 13 December 2015 via mobile

We enjoyed our stay here. The staff here is very nice, super friendly and very helpful. The Starbucks drinks there were awesome and the travel agent we visited with to help us book our activities while we were there was amazingly knowledgable and helpful in...More

Thank NorthDa
Response from CourtyardMgmtKW, General Manager at Courtyard Key West WaterfrontResponded 17 December 2015

Thank-you for taking the time to review our property, we always like to hear back from our guests. We are so sorry the pool was closed while you were here, unfortunately repairs had to be made. We hope you made good use of one of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$254 - US$673 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$254 - US$673 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (205)
Room & Suite (169)
Pool & Beach (96)
Dining (19)
Amenities (50)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
aflarey
24 February 2017|
AnswerShow all 3 answers
Response from Generalelektrix | Reviewed this property |
Yes, as other reported, there is a safe in the closet.
0
Votes
danielle-clark
10 February 2017|
AnswerShow all 6 answers
Response from Generalelektrix | Reviewed this property |
This hotel is located on the A1A in front of a mall with a Publix, a KMart and also nearby many affordable restaurants and also gas stations. You can also pay a visit to Duval's street and other downtown streets for many... More
0
Votes
jrogelstad
1 February 2017|
AnswerShow all 2 answers
Response from Stormin1 | Reviewed this property |
Not sure, but I did not see any pets and there was no visible policy on pets posted.
0
Votes
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123
Room Tips
"Avoid parking lot facing rooms- very noisy"
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"Pick a ground floor room if you don't want to climb stairs."
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"best room would be at another hotel"
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"Ask for rooms a second floor room"
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