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Courtyard Key West Waterfront

608 reviews
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Traveller (205)
Room & Suite (169)
Pool & Beach (96)
Overview
  • Excellent41%
  • Very good30%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“free shuttle”(55 reviews)
“tiki bar”(80 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (608)Write a Review
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Show reviews that mention
All reviewsfree shuttletiki barcourtyard marriottevery half hourfront deskshuttle vanshuttle servicetwo room suiteold townpool areaduval streetsmall beachmain buildingstarbucks coffeewater viewnice poolhot tub
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21 - 25 of 525 reviews
Reviewed 4 August 2017

From the moment we checked in we were happy. Front desk staff was super friendly and helpful. Our room was great (we had 2 adjoining rooms, so two bathrooms and 4 double beds) and had more than enough space for the 5 of us. Our...More

Thank 66familyof5
Response from CourtyardMgmtKW, Front Office Manager at Courtyard Key West WaterfrontResponded 7 August 2017

We appreciate your review and we are happy that you enjoyed your stay with us. We also look forward to seeing you again and Thank you for being loyal to the Courtyard Marriott Brand. Catherine Perez Front Desk Supervisor

Reviewed 29 July 2017

I was happy with my 2 nights stay. Hotel even honored me a 1pm late check out (Marriott / SPG member). Good location and nice rooms. Got a room overlooking the lake and mini boardwalk at the back. Comfortable bed and clean bathroom. Hotel also...More

Thank Than W
Response from CourtyardMgmtKW, Front Office Manager at Courtyard Key West WaterfrontResponded 30 July 2017

Thank you for your review. We are happy that you enjoyed your stay here with in the Florida Keys and appreciate you choosing Courtyard Marriott Brand. We look forward to seeing you again soon. Catherine Perez Front Desk Supervisor

Reviewed 26 July 2017

The Courtyard was great option, friendly staff and huge room, we are five persons and the two queen beds plus the sofa bed it was a great solution for stay the night, it is not easy to find options for families over four.

Thank mannuccij
Response from CourtyardMgmtKW, Guest Relations Manager at Courtyard Key West WaterfrontResponded 27 July 2017

Thank-you for your review! We are so pleased to hear you enjoyed your stay here in Key West and that our family suite suited your needs. We appreciate you choosing the Courtyard by Marriott for your hotel accommodations.

Reviewed 23 July 2017

Outside was nicely landscaped. The problem was the pool needed to be vacuumed daily due to stool in the pool from the iguana The staff was very helpful and the shuttle to town was great. I would stay at this hotel when traveling to key...More

Thank sbgralnick
Response from CourtyardMgmtKW, Front Office Manager at Courtyard Key West WaterfrontResponded 25 July 2017

We appreciate your review and apologize for situation at the pool. We try our very best to stay on top cleanliness on our grounds. We look forward to seeing you again and also Thank you very much for choosing Marriott Courtyard Brand. Catherine Perez Front...More

Reviewed 18 July 2017

We arrived at 4 to find that our room was not ready. We sat down with Chuck, the concierge, who basically told us to come back the next day when someone else was there. Then we went to our second-floor room only to find there...More

Thank mamawannagetaway
Response from CourtyardMgmtKW, Front Office Manager at Courtyard Key West WaterfrontResponded 20 July 2017

We apologize that your recent stay with us was not satisfactory as we strive to keep our guest Happy at all times. We hope that this will not affect you returning to see us as we appreciate you being loyal to the Courtyard Marriott Brand...More

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134567105
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$254 - US$672 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$254 - US$672 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (205)
Room & Suite (169)
Pool & Beach (96)
Dining (19)
Amenities (50)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
aflarey
24 February 2017|
AnswerShow all 3 answers
Response from Generalelektrix | Reviewed this property |
Yes, as other reported, there is a safe in the closet.
0
Votes
danielle-clark
10 February 2017|
AnswerShow all 6 answers
Response from Generalelektrix | Reviewed this property |
This hotel is located on the A1A in front of a mall with a Publix, a KMart and also nearby many affordable restaurants and also gas stations. You can also pay a visit to Duval's street and other downtown streets for many... More
0
Votes
jrogelstad
1 February 2017|
AnswerShow all 2 answers
Response from Stormin1 | Reviewed this property |
Not sure, but I did not see any pets and there was no visible policy on pets posted.
0
Votes
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123
Room Tips
"Avoid parking lot facing rooms- very noisy"
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"Pick a ground floor room if you don't want to climb stairs."
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"best room would be at another hotel"
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"Ask for rooms a second floor room"
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