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Hyatt Residence Club Key West, Windward Pointe

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Traveller (460)
Room & Suite (152)
Pool & Beach (58)
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Overview
  • Excellent63%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“abbey road”(62 reviews)
“time share”(49 reviews)
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AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Poolside Bar
3 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (770)
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Traveller rating
452
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67
25
10
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452
193
67
25
10
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All reviewsabbey roadtime sharesnack shackfull kitchenshuffle boardvolleyball courtping pongduval streetinfinity poolwasher and dryerinternational airportbeautiful bedroommaster bathroomsmathers beachshort driveclose to the airportocean view
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1 - 5 of 747 reviews
Reviewed 6 days ago

It's a gorgeous resort with a wonderful staff, and we had a beautiful ocean-front unit. The staff is responsive and delightful. We were warned about potential bug bites, and we did carefully spray with DEET. We were still bitten dozens of times all over our...More

Review collected in partnership with this hotel
1  Thank JoAnnWW
Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward PointeResponded 6 days ago

Thank you for taking your time in giving us and trip advisor clients honest feedback. I am glad the staff was able to service any request in a delightful and efficient manner. The no se ums are a concern all over the island , thus...More

Reviewed 1 week ago

We have returned to Hyatt Windward again and again as they have the best accommodations, staff and amenities in Key West. Beautiful grounds, terrific location and views as well as convenience whether you fly or drive to Key West. We wouldn't stay anyplace else!More

Review collected in partnership with this hotel
Thank vohtahn
Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward PointeResponded 6 days ago

We want to thank you for your honest and great feedback. We are honored to be on your list of Key West best resort. We are blessed to have great staff who truly care about providing excellence in service and have a great location with...More

Reviewed 1 week ago

Great location and staff. Love the facilities and pool area was so tranquil. My family really had a great time. We even had the opportunity to visit the other Hyatt in downtown Key West. It was just as amazing there.More

Review collected in partnership with this hotel
Thank lopezgesenia
Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward PointeResponded 1 week ago

Thank you for taking your personal time in giving us and trip advisor clients honest feedback. We are glad you can enjoy your home away from home. And our staff through their genuine care and service make you feel that way. We hope you can...More

Reviewed 1 week ago

Beautiful grounds and well maintained. The units all have 2 bedrooms, two bath and full kitchen. The balcony overlook the grounds and Atlantic. We are owners of a one week timeshare. We look forward each year to returning.More

Review collected in partnership with this hotel
Thank nanoval135
Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward PointeResponded 1 week ago

Thank you for taking your personal time in giving us and trip advisor clients honest feedback. We are glad you were able to enjoy the facility and amenities. Our staff puts a lot of love and care in maintaining the property for our owners and...More

Reviewed 2 weeks ago via mobile

We stayed May 30th-June 1st. This was a family vacation we stay in a 3rd floor room with a view of the garden and ocean just beautiful. The condo is spacious, includes everything you need. Yes it's close to the airport, but dnt worry it's...More

Thank Flipflopgirl70
Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward PointeResponded 2 weeks ago

Thank you for taking your time in giving us and trip advisor viewers honest and detailed feedback. We are glad we exceeded your expectations and you had the best stay. I will ensure to share the feedback with the team and recognize the staff who...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$349 - US$584 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Top resorts Hotel in Key West
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$349 - US$584 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Top resorts Hotel in Key West
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (460)
Room & Suite (152)
Pool & Beach (58)
Dining (10)
Family and Play Areas (4)
Questions & Answers
Ask a question
Kelly H
22 May 2018|
Answer
Response from beaniejug |
No not really. There is not much beach to be found in Key West. It does have a nice infinity pool.We found a nice public beach nearby and another day we drove to Bahia Honda State Park. Loved this park with a beautiful beach... More
0
Votes
Kerry B
22 May 2018|
Answer
Response from canadalaz | Reviewed this property |
No. It is a very nice condo style resort with a pool. But nothing else
0
Votes
Mike M
26 February 2018|
AnswerShow all 2 answers
Response from Anniversarita | Reviewed this property |
Yes, the rooms have been updated in several areas in the past 2 years. The mattresses in both bedrooms are new, the dining table and chairs are new, the couch, rug and chairs in the living room are also new. The porch... More
1
Vote
Room Tips
"Best unit to stay in if you can get it is 5132- a terrific two bed two bath unit looking right out over the..."
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"Bring some citronella candles for the balcony--it will help with the no-see-ums!!!"
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"Check water temp in master shower, was unable to turn temp down from hot."
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"Room 5114 had an amazing view of the ocean and was close to the pool."
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