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Hyatt Windward Pointe

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#28 of 50 Hotels in Key West
Certificate of Excellence
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1 room 2 adults 0 children
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673 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Aspen, Colorado
Reviewed 2 weeks ago

From the mowers, to the constant airport noise, to the uninvolved staff, this place is a no-go. The views are good, but the noise is deafening. There's a grill called Abbey Road, (because the Beatles apparently stayed here as a hurricane grounded them). The woman behind the counter scowled when she had to help us with an order. Not a...

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Helpful?
Thank Designer6905
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Designer6905, I want to thank you for your feedback. I am sorry to hear we fell short on your expectations during your stay with us. My team works hard to deliver an exceptional guest experience. Your feedback is valued and we will take the areas of opportunity to learn from them. During our routine maintenance of the guest units...

Chicago, Illinois
Reviewed 2 weeks ago

I'm of 2 minds on this resort.... on the one hand, it would be in the lower half of our favorite Residence Club properties, but on the other hand we liked it well enough to invest in it. On the plus side, we liked the location. It's 15 minutes from downtown across from the Atlantic on the airport side of...

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2Thank Michael M
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Michael M, First I would like to thank you for being an owner with Hyatt Residence Club. I am glad to see you enjoy the location of the resort, the landscape, the pool and the staff friendliness during your stay. With that being said. I am sorry to hear that not having a fitness center did not met your expectations...

A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

Very friendly and helpful staff. We had a great view of the ocean and pool from our balcony. Good quiet location yet convenient to everything in Key West. Highly recommend staying here. Perfect location if you fly into Key West- within walking distance of airport. Even though it is near the airport it was quiet.

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Thank A TripAdvisor Member
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Thank you for taking the time to tell us about your stay with us. We are glad to hear you had a great ocean view from your balcony. We look forward to your next stay with us. Sincerely, Mike McMahon

Reviewed 3 weeks ago via mobile

This is a very nice property as are most Hyatt properties.The two bedroom units are very nice and user friendly.The property is about 1 mile or so from the tourist area which makes it more quiet,however you are located with the airport in the back and it is LOUD.At 7 am the planes start and go to about 8pm so...

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Helpful?
Thank Cynthia R
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Cynthia R, Thank you for your nice review. We are glad to hear you had a pleasant experience during your stay with us. We hope that you will come and stay with us again soon. Sincerely, Mike McMahon

New York City, New York
Reviewed 4 weeks ago via mobile

We were surprised that the property exceeded our expectations. We were imagining it was like mediocre like any average hotel before our arrival at the property. Opps! It is awesome because we had harbor with beach view on balcony and we had swimming at the outdoor pool and we splashed at jaccuzzi every night. We had awesome fun! Front desk...

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Thank BizVisitor
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

BizVisitor, Thank you for taking the time to tell us how your stay was. We are glad to hear we exceeded your expectations and you enjoyed the view from your balcony. The staff and I are also glad that you had an awesome time at the swimming pool and Jacuzzi. I will share your comments with our staff. Sincerely, Mike...

Reviewed 18 January 2017

Love everything about Windward Pointe! Always a great view of the ocean and grounds. the infinity pool aspect it great, can't figure out how it works, but it does! Close to airport and trolley stops. Fantastic staff!

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Thank Margaret K
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Margaret K, We are so glad to hear that you loved everything about the resort. I will be sure to pass on your comment about our staff. Sincerely. Mike McMahon

Bridgewater, New Jersey
Reviewed 18 January 2017

We stayed for a few days between Christmas and New Year and loved the beautifully manicured grounds, gardens, fountain and wildlife. The resort is ocean front and even our ground floor lanai had ocean and pool views. However, while the Hyatt Windward Pointe is on the typically quiet side of Key West, it unfortunately is located next to the airport...

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Thank Faureout
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Faureout, Thank you for the nice review. We are glad to see that you enjoyed your stay with us. We look forward to you returning soon. Sincerely, Mike McMahon

Missouri
Reviewed 16 January 2017 via mobile

This resort may be on the opposite side of the bustling side of the island, but that's what makes it perfect! It's one of very few hotels that has an incredible view of the ocean, from every balcony! We did not rent a car, we walked the block to / from the airport (I don't think there is any other...

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Thank Pitter4
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Pitter4, Thank you for the great review of our residence club! Glad that to see that you enjoyed the ocean views and had a chance to relax pool side. Renting bikes is one of the best ways to see Key West. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mike...

Reviewed 15 January 2017 via mobile

This is our favorite Hotel in the keys. It's away from downtown so you can get away from all the noise and the people. It's also on the windward side of the island so you get a nice breeze. The hotel has telescopes so you can watch the ships sailing by. Nicely appointed rooms, kitchen and big balconies.

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1Thank Georgefr
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Georgefr Thank you for the great review of our residence club! We are glad to see that Hyatt Winward Pointe is your favorite place in keyWest. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mike McMahon

Saint Joseph, Michigan
Reviewed 26 December 2016

We stayed with our kids at this timeshare. It was very spacious, clean, and had comfortable beds. The staff was very friendly. The facility was clean, the pool was warm, and the hot tub was perfect. It is close enough to town for accessibility but out far enough where you could relax. It is located about two or three miles...

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3Thank bazookajoe6
MIke M, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear bazookajoe6, Thank you for the great review of our residence club! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mike McMahon

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Contemporary vacation resort; residential styled units with fully equipped kitchens and dining areas; ocean views. ... more   less 

Additional Information about Hyatt Windward Pointe

Address: 3675 S Roosevelt Blvd, Key West, FL 33040-5254
Region: United States > Florida > Florida Keys > Key West
Price Range: $355 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Windward Pointe 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hyatt Windward Pointe Hotel Key West
Hyatt Hotel Key West
Hyatt Key West
Key West Hyatt
Hotel Style:
#2 Best Value Hotel in Key West
#8 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Windward Pointe staff and other travellers.
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Questions? Get answers from Hyatt Windward Pointe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bldg. 5, 2nd or 3rd floor.”
 of 5 bubbles DaisyDiva07, 21 Feb 2017 | Read review
“Try to get a third floor ocean front room if available. The balcony view is unbelievable for the sunrise in the morning....”
 of 5 bubbles 881BillB, 20 Feb 2017 | Read review
“Ask for the 3rd floor in any of the buildings; corner suites are the best!”
 of 5 bubbles BHJ29, 13 Feb 2017 | Read review
“Try another hotel away from the airport.”
  • 9:54am. Noisiest hotel ---airport right next door.
 of 5 bubbles Designer6905, 10 Feb 2017 | Read review
“If you want to maximize the ocean view pick a building closer to the outside of the resort.”
 of 5 bubbles Faureout, 17 Jan 2017 | Read review
5 of 5