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The Saint Hotel Key West, Autograph Collection

538 reviews
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Traveller (425)
Room & Suite (258)
Pool & Beach (43)
Overview
  • Excellent76%
  • Very good15%
  • Average4%
  • Poor3%
  • Terrible2%
Travellers talk about
“blue lighting”(15 reviews)
“bloody mary”(18 reviews)
“free bikes”(12 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Bar/Lounge
Concierge
3.5 Star Hotel
All hotel details
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Reviews (538)Write a Review
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1 - 5 of 484 reviews
Reviewed 4 days ago

VERY trendy hotel in the heart of it all! AMAZING staff, friendly and very accommodating! Even though we were there on points, we were treated like royalty and were taken care of. The hotel was completely booked for New Years and we appreciated everything the...More

Thank Joe G
Reviewed 1 week ago

The staff is the best we’ve encountered anywhere (as a lifetime platinum Marriotts Rewards person), and they made a week-long stay in Key West an absolute blast. The Duval location is perfect for those of us who shouldn’t drive home after a night on the...More

Thank garrettlaw2506
Response from Bee G, Guest Relations Manager at The Saint Hotel Key West, Autograph CollectionResponded 6 days ago

We are delighted to hear that we have exceeded your expectations. I'll be sure to share your feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. We hope you choose to stay with us again whenever your travel...More

Reviewed 1 week ago

The Saint is in a wonderful location in relation to Duval St. and other attractions. Perfect for those visiting Old Town Key West without a car. We walked everywhere. However, the constant, too loud, repetitive music at the pool went from irritating to downright obnoxious...More

Thank X3810IMruthb
Response from beelann, Guest Relations Manager at The Saint Hotel Key West, Autograph CollectionResponded 1 week ago

I would like to take this time to apologize for the noise disturbance caused by the music from the pool. Although it is on from 10am to 9pm, I understand that it can interfere with the relaxation time in your room.

Reviewed 2 weeks ago

My wife and I recently stayed at the Saint Hotel Key West. I don’t think you could pick a better location in Key West. The hotel put you steps away from Duval with easy access to north and south points. The hotel is marketed as...More

Thank Alan S
Response from Bee G, Guest Relations Manager at The Saint Hotel Key West, Autograph CollectionResponded 1 week ago

Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. If you have a moment, feel free to contact me directly so that we...More

Reviewed 3 weeks ago

My wife and I stayed at the Saint for a week in November 2017. The hotel is relatively small with very clean and well-kept rooms. Breakfasts are very nice and satisfying. Happy hour runs for 3 hours. The staff for the hotel and the small...More

1  Thank Robert S
Response from Bee G, Guest Relations Manager at The Saint Hotel Key West, Autograph CollectionResponded 2 weeks ago

Thank you for your kind words. We feel like being a small hotel we can provide a more individualized, personal experience to each of our guests. We're so happy you enjoyed your stay with us!

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Traveller (425)
Room & Suite (258)
Pool & Beach (43)
Dining (36)
Hotel & Grounds (397)
Bathroom (18)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$244 - US$837 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$244 - US$837 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Questions & Answers
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Rebecca K
8 December 2017|
Answer
Response from Bee G | Property representative |
The beach is located 6 blocks away. We are located on Duval Street and walking distance to everything. The island is only 2 x 4 miles and either walking, bicycling or using the free bus is the best way to get around.
0
Votes
Rebecca K
8 December 2017|
Answer
Response from jtrig1 | Reviewed this property |
No it is not.
0
Votes
Liz C
31 August 2017|
AnswerShow all 5 answers
Response from Bee G | Property representative |
The gym is open 24 hours just a short 3 blocks away. Space is limited in Key West so we took an opportunity to provide our guests with free access to this new gym.
0
Votes
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