We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palms Hotel- Key West

617 reviews
Save
Traveller (179)
Room & Suite (157)
Pool & Beach (50)
Overview
  • Excellent29%
  • Very good41%
  • Average19%
  • Poor6%
  • Terrible5%
Travellers talk about
“white street”(11 reviews)
“duval street”(68 reviews)
“breakfast bar”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Concierge
3.0 Star Hotel
All hotel details
Offers from The Palms Hotel- Key West
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (617)Write a Review
Filter reviews
465 results
Traveller rating
152
167
88
30
28
Traveller type
Time of year
LanguageEnglish
More languages
152
167
88
30
28
Show reviews that mention
All reviewswhite streetduval streetbreakfast barbagelsfresh fruitminute walkhard boiled eggspool arealimited parkingduring spring breakparking spotsevery morningice machineother guestssmall bathroomold towntiki bar
FilterEnglish
Updating list...
1 - 5 of 465 reviews
Reviewed 2 days ago via mobile

Okay so the shower was a little small. The room was clean and comfy with some nice touches (folding of the towels into swans for instance). The location was a healthy comfortable walk from the hubbub of Duval St. We looked forward to the continental...More

Thank Misterjynx2000
Reviewed 3 weeks ago via mobile

We travel with our pets, so finding a hotel can be difficult but the Palms was clean, nice, and comfortable at a fair price in comparison to the others. Staff was all very friendly and accommodating. We enjoyed the Keys so much we added 2...More

1  Thank bobastew
Reviewed 3 weeks ago

We enjoy spending a few days in Key West each January and try to stay in different locations for some variety. This year, we chose The Palms Hotel, an older, "historical," hotel/B&B, on White Street, near the Key West Cemetery. The hotel is well kept...More

1  Thank Joseph W
Response from palmsreservations, other at The Palms Hotel- Key WestResponded 3 weeks ago

Thank you for stayin with us at The Palms Hotel! We are really happy to hear that you enjoyed your stay with us. We hopte to see you back on your next vacations to Key West!

Reviewed 24 December 2017

We stayed two nights at the Palms Hotel. The hotel was comfortable and the staff friendly. The price was reasonable, but we expected some additional amenities given the price (ie microwave to go with the fridge), slightly larger bathroom/closet. However, for two nights it was...More

1  Thank Jess_H510
Response from palmsreservations, other at The Palms Hotel- Key WestResponded 3 weeks ago

Thank you for staying with us at The Palms Hotel! We are sorry to hear that your stay was not too pleasant. We will definitely take your advice into consideration. Again thank you for staying with us at The Palms Hotel, we hope to see...More

Reviewed 28 November 2017

Positives: I loved the parking spaces, I was lucky enough to catch one of their 4 or 5 spaces right in front of their buildings. Loved the Pool area with a good Wi-Fi connection. Fairly Walking distance to the famous street and sunset area (around...More

Thank Peter B
Response from palmsreservations, other at The Palms Hotel- Key WestResponded 3 weeks ago

Thank you for staying with us at The Palms Hotel! We are happy to hear that you enjoyed your stay with us, as well as your recommendations. We are working with the Internet company to improve the signal but they advised that due to the...More

View more reviews
PreviousNext
12345693
About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Free Parking
Hotel Amenities
Breakfast included
Free Parking
Multilingual Staff
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$181 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$181 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (179)
Room & Suite (157)
Pool & Beach (50)
Dining (24)
Amenities (31)
Questions & Answers
Ask a question
smillerna
19 March 2017|
AnswerShow all 4 answers
Response from 294tricia | Property representative |
Hello, yes we can make sure that all of those items are in your room when you come to stay with us.
0
Votes
PreviousNext
1234
Room Tips
"Suite 206 is beautiful but does have a steep stairway that goes to the second floor that may be hard for some..."
Read review
"It is sometimes difficult to find small properties with two beds in the rooms. The Palms Hotel offers rooms..."
Read review
"If you need "big" rooms this might not be your first choise"
Read review
"Be prepared to walk from 20-30 minutes to get to Duval Street!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing