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Fairfield Inn & Suites by Marriott Key West at The Keys Collection

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Traveller (218)
Room & Suite (143)
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Overview
  • Excellent49%
  • Very good36%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Additional information
Offers from Fairfield Inn & Suites by Marriott Key West at The Keys Collection
Special Offer: Get 1K Points Each Night
Hotel packages
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Offers from Fairfield Inn & Suites by Marriott Key West at The Keys Collection
Special Offer: Get 1K Points Each Night
Hotel packages
Hotel deals
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (639)
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All reviewsfree breakfastmake your own wafflesmallory squarepool and pool barclean hotelbusy roadconcierge deskshuttle busshort drivenice staybooked this hotelfitness centerspacious roomold townrental cardry tortugaswould definitely stay here again
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1 - 5 of 450 reviews
Reviewed 2 days ago via mobile

We'd like to thank Donna who was like our concierge. She was so friendly, had a spirit about her where she actually enjoyed what she does. We can't thank her enough!!! She just cant be replaced. Love, The Oesterles. June 10th to June 14th, 2018More

Thank kerryo100
Response from Timothy M, Manager at Fairfield Inn & Suites by Marriott Key West at The Keys CollectionResponded yesterday

Thank you for sharing your Fairfield experience, pleased to hear your stay was enjoyable during such a joyous occasion. Thank you for the kind words regarding Donna, we couldn't agree more, and we are so fortunate to have her on our team. Happy Anniversary and...More

Reviewed 3 days ago via mobile

I had a great stay Tim the manager and Stephanie was awesome and I will definitely be back the level of professionalism is 100% I would recommend anyone to go for a stay,complimentary breakfast was good and also they have a shuttle,the Concierge is very...More

Thank stephomari123
Response from Timothy M, Manager at Fairfield Inn & Suites by Marriott Key West at The Keys CollectionResponded 2 days ago

Thank you for sharing your Fairfield experience! Pleased to hear your stay was enjoyable and thank you for the kind words regarding Stephanie and the rest of our team. We truly are fortunate to have such professionals on our team! Thank you for being our...More

Reviewed 3 days ago via mobile

Perfect hotel for family. Split room with 2 beds plus sofa bed. Beds comfortable. Great breakfast included. Pool and pool bar! Quiet and safe location away from hustle and bustle of town, but regular shuttle to town for small fee, still better than parking rates....More

Thank tcarrill
Response from Timothy M, Manager at Fairfield Inn & Suites by Marriott Key West at The Keys CollectionResponded 2 days ago

Thank you for sharing your Fairfield experience. We are delighted to hear you found our hotel perfect for the whole family. Glad to hear you had a chance to hop on our shuttle to Mallory Square, leaving the keys in the hotel room is the...More

Reviewed 3 days ago via mobile

My stay was enjoyable. The room was large and quiet. Room had fridge and multiple TVs. Only negatives: I would have preferred more breakfast items that are both vegan and gluten free. It would have been nice if breakfast was served on non-disposable plates. I...More

Thank TheSmugVegan
Response from Timothy M, Manager at Fairfield Inn & Suites by Marriott Key West at The Keys CollectionResponded 3 days ago

Thank you for sharing your experience. Pleased to hear your stay was enjoyable. Please know we take your feedback very seriously and I have shared your suggestions with the rest of our team. Thank you for being our guest and we look forward to welcoming...More

Reviewed 5 days ago via mobile

It appears this hotel is being modernized by its management. The process has created lovely rooms and bathrooms and a nice pool area. But the corridors and balconies still need to be refreshed. The guest laundry, while convenient, proved less than convenient as when the...More

Thank Kevin W
Response from Timothy M, Manager at Fairfield Inn & Suites by Marriott Key West at The Keys CollectionResponded 4 days ago

As a teachable moment, I have shared your feedback with our Guest Services Agents. It is our responsibility to respond to our guest concerns promptly and I truly apologize for the troubles you experienced with our laundry facilities. Thank you for sharing your experience and...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$158 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (218)
Room & Suite (143)
Pool & Beach (44)
Dining (23)
Amenities (18)
Business Centre & Event Rooms (2)
Questions & Answers
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Kristen_UB
2 June 2018|
AnswerShow all 3 answers
Response from NicoleD416 | Reviewed this property |
wifi is included.
0
Votes
Laura_Wanders_5
18 April 2018|
Answer
Response from Timothy M | Property representative |
Thank you for your question. Reserve a guest room featuring a pool view. If you should have any additional questions please do not hesitate to contact us directly at 305-320-0910. Thank you and enjoy your day!
0
Votes
cat15
26 November 2017|
AnswerShow all 6 answers
Response from Angie B | Reviewed this property |
It was free.
1
Vote
Room Tips
"Room in the back, parking spaces are larger and away from the busy Roosevelt Blvd."
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"All rooms are good, but staying far from pool could be a little quieter."
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"We had a pool view and it was nice."
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"Rooms away from the main road"
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