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Hilton Garden Inn Key West - The Keys Collection

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Traveller (174)
Room & Suite (76)
Storyboard
Ratings and reviews
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“pool bar”(38 reviews)
“busy road”(13 reviews)
“shuttle service”(24 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
Poolside Bar
Fitness centre
Concierge
Wheelchair Access
Business Centre
Dry Cleaning
3 Star Hotel
Offers from Hilton Garden Inn Key West - The Keys Collection
Special Offer: Key West, Up To 20% Off!
Hotel deals
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Location and contact
3850 N Roosevelt Blvd, Key West, FL 33040-4535
Hotel website
1.7 km to Key West Intl Airport
11 restaurants are within a 0.5 km radius
5.2 km from Duval Street
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (832)
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730 results
Traveller rating
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325
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109
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All reviewspool barbusy roadshuttle servicenice hotelold townshuttle busconcierge deskper dayclean roomsduval streetgreat poolfree breakfastgreat place to stayhot tubhgikeysroosevelt
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1 - 5 of 730 reviews
Reviewed 4 days ago

I was not not happy--quite upset with how much we paid--and off season. :( None of your executives would stay there. :( Cost was very expensive---food was lousy---room was blaring cold--smelled musty---few towels-broken mirror in bathroom. Small room :(

Review collected in partnership with Hilton Garden Inn
Thank cdellis
Response from HGIKeyWest, Manager at Hilton Garden Inn Key West - The Keys CollectionResponded 3 days ago

cdellis, Thank you for taking the time to share your comments. I would like to apologize that you did not have a great stay while staying with us. Your comments have been shared with the management team. Thank you again for this information.

Hotel's Favourite
Reviewed 4 February 2018

I was married on a boat in Key West, ok, just off of Key West so I just want to express that I am not a complete hater of the place. However, I have come to feel that the place is not that great. I...More

3  Thank Russell L
Response from HGIKeyWest, Manager at Hilton Garden Inn Key West - The Keys CollectionResponded 17 February 2018

Russell L, Thank you for taking the time to tell us about your experience. I am happy to read you had a great experience better than expected while staying with us. Also I would like to thank you for sharing how the shuttle service made...More

Reviewed 4 days ago

I booked here the first time for my mom Big Birthday. We arrived pretty late like 10pm, but its no trouble at all for check in. Room was in decent shape, 2 Queen Beds with basic needs, coffee machine, TV, Free Wifi and Free packing....More

Thank Yan2Yan720
Response from Tiffany P, Front Desk Supervisor at Hilton Garden Inn Key West - The Keys CollectionResponded 4 days ago

Thank you for taking a moment to share your experience. We sincerely appreciate your feedback. I am happy to hear you enjoyed your stay. We look forward to welcoming you back to our property in the future.

Reviewed 1 week ago

Our vacation experience was wonderful from the moment we made the reservation. The staff starting with Tnaj at the front desk, Mr. Moore the general manager, Carmelie in house keeping, Karen the concierge, Dmitry at breakfast time, were wonderful. The room was modern, clean, spacious....More

Review collected in partnership with Hilton Garden Inn
Thank HectorIvan2018
Response from HGIKeyWest, Manager at Hilton Garden Inn Key West - The Keys CollectionResponded 1 week ago

HectorIvan2018, Thank you for booking with us and deciding to share your vacation with the Hilton Garden Inn-Key West. I am excited you had a great stay and we meet all of your needs. Thank you for mentioning different team members who made a positive...More

Reviewed 1 week ago via mobile

A little different than a typical Hilton Garden Inn, but still a very good place to stay. It appears to be an older motel renovated, but done nicely. My room was clean and comfortable, which is all I really ask in a hotel. I had...More

Thank TN_DSC
Response from HGIKeyWest, Manager at Hilton Garden Inn Key West - The Keys CollectionResponded 1 week ago

TWA7x57, Thank you for sharing this recent experience with us. Yes you are correct we are different than the typical Hilton Garden Inn. This location is extremely busy do to the location. The building is also not the typical footprint due to being on an...More

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About
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
141
Price range
US$158 - US$411 (Based on Average Rates for a Standard Room)
Location
United States > Florida > Florida Keys > Key West
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Room Service
Spa
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
141
Price range
US$158 - US$411 (Based on Average Rates for a Standard Room)
Location
United States > Florida > Florida Keys > Key West
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
141
Price range
US$158 - US$411 (Based on Average Rates for a Standard Room)
Location
United States > Florida > Florida Keys > Key West
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Traveller (174)
Room & Suite (76)
Pool & Beach (28)
Dining (20)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
KRISTINA N
4 July 2018|
AnswerShow all 2 answers
Response from FamilyAffair111 | Reviewed this property |
There is no charge for parking, but the shuttle is $20 a day per room. You're better off booking the package including the shuttle when you book the room.
2
Votes
ivetted17
19 June 2018|
AnswerShow all 2 answers
Response from M1915WZmichaels | Reviewed this property |
No it is not covered. Unless you are driving a scooter then there is a covered area to park near the 4 story building to the west side of the property. Only two handicapped spaces as well are Covered too I believe.
1
Vote
Room Tips
"There are rooms located right beside the pool as some rooms are a walk away from the pool"
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"Our end of the hotel had no elevator, so we had to climb one flight of stairs to our room. Just a tip if you..."
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"call hotel directly after booking room if your looking for a special room"
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"Choose a top floor on the back side of the hotel. It's quiet."
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