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I first spoke with the woman at the front desk over the phone. Our brief conversation was strained and weird. She was rude throughout the conversation and hung up the phone on me even as I was saying goodbye. I still went to check out...More
Our stay was amazing and so was all the staff, but we did have a few unpleasant encounters with one receptionist named Alexandria she should not work with customers. 1st run in my father in law and I were swimming it was around 7:30 and...More
We stayed at Coconut Cay using as our base for a couple of nights on The Keys. The staff were REALLY friendly and helpful, the room was basic, but very clear (and suited our needs perfectly). Was really cool pulling into the car park and...More
Quirky colors, super friendly staff, truly "the way it used to be". It really felt like stepping back in time 50 years. We had access to a grill, kayaks, bicycles, and a waterfront room for about $100 per night. Some people may not like it,...More
Check in was fine. However they didn't mention to us that you needed to stay in a specific room to have a boat slip. Paying an extra $20 a day for the boat ramp usage was ridiculous. The room smelled like smoke. The bathroom smelled...More
4 Thank Poland20
Response from KeysyMarathon, General Manager at Coconut Cay Resort & MarinaResponded 24 August 2017
Thank you for your stay. I do apologize for the issues you had while staying with us. I wish you would have brought this to my attention so I could have fixed the issue, or moved you to a more comfortable room. The extra $20...More
US$133 - US$327 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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