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The Holiday Inn Express & Suites Marathon

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The Holiday Inn Express & Suites Marathon
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1,459 Reviews from our TripAdvisor Community

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There are newer reviews for The Holiday Inn Express & Suites Marathon
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Showing 1,220: English reviews
Agassiz, Canada
Reviewed 27 June 2014

I booked a room at the Holiday Inn in Marathon FL a few weeks prior. I paid almost $200/night. On their web sight they advertised a gym. Well the gym only consisted of 2 treadmills, 1 elipticle and a stationary bike. Also there were 3 dumbbells, the heaviest was only 3 lbs. That's not why I rated this place only...

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Helpful?
Thank Jim S
Nancy B, Director of Sales at The Holiday Inn Express & Suites Marathon, responded to this review

Dear Recent Guest, Thank you for your review! We were disappointed to hear that action was not taken when you addressed the noise with the front desk agent. They are the main form of contact for the guest and it is imperative that they are responsive to our guests needs! Please, in the future, if you are not getting a...

Streamwood, Illinois
Reviewed 25 June 2014

Great Stay!!! Our second stay proved as good as the first. The staff there bent over backwards to accommodate our party of 5. Our rooms were clean and they were made up nicely every day. The pool is very nice, comfortable and clean with plenty of lounging chairs. And if you go through the pool to the docks to take...

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Thank V L
London
Reviewed 23 June 2014

We stayed here briefly in Sept 2013 when it was much quieter and really liked it, June proved somewhat different. The hotel itself is what you would normally expect from a HIX as per other reviews: thin walls which we didn't notice last time but this time we needed ear plugs, average service, huge rooms and bathrooms so great in...

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Helpful?
Thank MStanleyLondon
Nancy B, Director of Sales at The Holiday Inn Express & Suites Marathon, responded to this review

Dear Recent Guest, Thank you for writing a review. We were very pleased to hear that you were on a return visit! WE are sorry to hear that you encountered a problem with our onsite activities! We could not agree more, you should have been contacted. One of the main reasons for having the concierge service, is to help prevent...

Birmingham, Alabama
Reviewed 22 June 2014

My husband and I traveled here in early June, and enjoyed our stay. It was nice to have the marina right outside, and Tarpon Creek was very convenient for drinks by the pool. Breakfast was a nightmare only because it was so packed. There was a long line both mornings and no where to sit. We ended up eating in...

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Helpful?
Thank CLSG6807
Reviewed 22 June 2014

Well after booking a KING room, the staff tried to put us in a double QUEEN room. Upon first opening the door to the KING room it was very large and nice. Come 10:30PM when a family with children checked into the room above, it was very clear that the walls and floors are very thin and extremely NOISY. Later...

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Helpful?
Thank Jim C
Nancy B, Director of Sales at The Holiday Inn Express & Suites Marathon, responded to this review

Dear Recent Guest, Thank you for your review. We were sorry to hear that when you requested to speak to a manager that this did not happen! Our concept of customer service is typical of resolving issues before a guest leaves, as we would LOVE for you to return! It will always be alarming to hear a guest say that...

Orlando, FL
Reviewed 21 June 2014

Stayed here for 3 nights in May. It is in a nice location and the restaurant behind is convenient (look into local magazines for free piece of key lime pie). The room was spacious and clean. However, like most complaints from reviewers, the walls are thin. I heard the neighbors - even when they were different neighbors! It was hard...

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Thank ETLK
Hamilton, New Jersey
Reviewed 21 June 2014

Made plans to stay here on the drive to Key West. Mainly stayed here because of the Tiki Bar/restaurant on site. Open checking in, we were told that the restaurant was closed for a private party. Should have been told that when booking. At least there was a nice restaurant across the street. The rooms were clean but you could...

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1Thank Pubpeeps
Southampton, New York
Reviewed 21 June 2014

Clean and comfortable room, but walls are paper thin, I could hear next room occupants talking and even snoring that woke me up! For this price they could have afforded some sound insulation in the walls....! Pricey on Friday nite at $279, normally $179 per nite. Good restaurant behind hotel.

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Helpful?
Thank cocasaya
Nancy B, Director of Sales at The Holiday Inn Express & Suites Marathon, responded to this review

Dear Recent Guest, Thank you for your review. We do appreciate all comments. We are sorry that you encountered some issues with noise during your time here. WE also appreciate your nice comments about our onsite restaurant. We do hope to have another opportunity to have you as a guest. Thank you for your business! Sincerely, Nancy Bennett Sales/Marketing Manager...

Miami, Florida
Reviewed 18 June 2014

We had 4 rooms in this very quiet, clean and comfortable hotel. We had a family group of 17 (10 kids under 14) - kids loved pool and paddleboats (rentals). They also enjoyed the breakfasts. Price did not seem great but I understand that the Keys hotels are always packed. We asked for late checkout and we were allowed 1...

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Helpful?
Thank chincasey
Melbourne
Reviewed 18 June 2014 via mobile

It was the only reason that made this experience for the week stay at this hotel tolerable. Especially, Oliver at the front desk. The insulation is poor, after they cleaned my room and took my nice comfortable white comforter they wouldn't replace with same kind which was upsetting for my niece that is special needs. Along with the toilet flooding...

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Helpful?
1Thank Chrismichray
Nancy B, Director of Sales at The Holiday Inn Express & Suites Marathon, responded to this review

Dear Recent Guest, Thank you very much for your review and your recent stay with us! We were disappointed that you encountered some issues during your time here. I did alert the appropriate departments regarding the issues that you experienced so that they can address them. The housekeeping department wanted to send their sincere apologies that you were not able...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
We invite you for a fun-loving tropical vacation at the Holiday Inn Express & Suites in the fabulous Florida Keys. Stay with us for fun in the sun and the convenience of local businesses, the Florida Keys Marathon Airport (MTH), and local island attractions. Our hotel is pet-friendly and 100% smoke free.The Holiday Inn Express & Suites Marathon is located in the heart of the Florida Keys; a short drive from Key West. ... more   less 

Additional Information about The Holiday Inn Express & Suites Marathon

Address: 13201 Overseas Highway, MM 53.5, Marathon, FL 33050-3548
Region: United States > Florida > Florida Keys > Marathon
Price Range: $204 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Holiday Inn Express & Suites Marathon 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
The Holiday Inn Express & Suites Marathon Hotel Marathon
The Holiday Inn Express And Suites Marathon
Holiday Inn Marathon
Marathon Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from The Holiday Inn Express & Suites Marathon staff and other travellers.
21 questions
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Questions? Get answers from The Holiday Inn Express & Suites Marathon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that is not near a dog friendly room unless you have a dog”
 of 5 bubbles Boo325, 13 Mar 2017 | Read review
“Only 3 floors, ask for higher room with bay view.”
 of 5 bubbles brianpZ2422PG, 5 Mar 2017 | Read review
“Get a top floor room!”
 of 5 bubbles 184ruthl, 27 Feb 2017 | Read review
“Room was on the third floor facing pool and water. Good view.”
 of 5 bubbles karentQ8909FR, 25 Feb 2017 | Read review
“rooms on 3rd floor are quieter.”
 of 5 bubbles sarahcW3283YF, 24 Feb 2017 | Read review
5 of 5