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Quality Inn & Suites Kissimmee by The Lake

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Quality Inn & Suites Kissimmee by The Lake
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64 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Dahlonega, Georgia
Reviewed 2 days ago NEW

Liz at the front desk was very helpful and friendly, ask for her if you need assistance. The rooms are updated inside, and the pool area is nice with the cabanas. The hotel is near lots of restaurants, but the hotel itself is a little difficult to get in and out of. Breakfast was very good for a free breakfast....

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Helpful?
3Thank Lauren R
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Lauren, Thank you so much for taking the time to write your review, and for your kind words, your feedback is most appreciated! We are happy to see you enjoyed your recent stay with us and look forward to welcoming you again very soon. Best regards, Charlie Bawab General Manager

Thomaston, Georgia
Reviewed 3 days ago NEW

We wanted a middle of the road hotel to stay at prior to our Disney cruise and on the night when we returned from our cruise before heading back home. I had stayed at a Quality Inn & Suites in Pigeon Forge over Christmas and enjoyed our stay. I always check Trip Advisor reviews before deciding on places to stay...

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Helpful?
2Thank Richarda M
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Richarda, Thank you for taking the time to write your review and for your kind words, we appreciate your feedback! We are happy to see your recent stay was satisfactory and are hoping to welcome you again very soon. Best regards, Charlie Bawab General Manager

Atlanta, Georgia
Reviewed 4 days ago NEW

I am not sure what was going on this week, but all of the chain hotels were booked solid, including Choice, who owns Quality. I usually stay at Comfort Inns, the next step up with Choice, but all of their hotels were full, or the asking rate was insane. I found this hotel, the next closest to the Comfort Inn...

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Helpful?
1Thank traveling_fiber_guy
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you so much for taking the time to write your review and for your kind words, we appreciate your feedback. We are currently considering some options as far as window tinting, and hope to come to a close soon. I hope we will have the opportunity to welcome you again very soon, and would like to thank...

NJ
Reviewed 1 week ago NEW

We stayed at this hotel for 3 nights, the room was exactly as pictured, appears to be recently renovated and the beds were very comfortable. Liz, the morning front desk person is extremely friendly and knowledgeable, she made us feel welcome. The breakfast area gets crowded but didn't have any problems finding a place to sit after a short wait,...

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Helpful?
2Thank WDBGUYNJ
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you for taking the time to write your feedback, we appreciate it. We will take your thoughts into account, and try to implement them to better serve your needs. We look forward to welcoming you again very soon! Best regards, Charlie Bawab General Manager

Kissimmee, Florida
Reviewed 1 week ago

Great location, great staff, but no follow up by management. We are currently still at this location and have not had our sheets changed at all after 12 nights, this is our 13th. After 3 calls to Choice Hotels for action and daily trips to the front desk to request bed sheets to be changed after 7 nights and maybe...

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Helpful?
3Thank ssmmanitoba
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you for taking the time to write your review, we appreciate all the feedback we can get. Please accept our sincere apologies for failing to exceed your expectations. Your comments have been passed onto our Housekeeping Manager and we are looking into this unfortunate discrepancy at this time and will do our best to ensure this doesn't...

Orleans
Reviewed 1 week ago

This was everything from misleading, dirty, buggy and poorly managed. We stayed for 15 nights and if it weren't for the fact that all other hotels were booked and couldn't accommodate us we would have been out of there. Let's start with the good ... pool was nice, that's it! Now the bad ... cockroaches, no working phone, WiFi only...

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Helpful?
2Thank Robert L
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you for taking the time to write your review, we appreciate your feedback. To be honest i almost want to ask if you stayed at THIS Quality Inn, as we just reopened in September of last year and have undergone complete renovations. Our wi-fi is really fast, all over the hotel (it has been tested several times)...

Reviewed 1 week ago

My stay was 2 days, The room was nice, and exactly how it looked online when I was looking at this place. Overall stay was good. The breakfast was ok. There were options. The environment around the hotel is nice and quiet. And plenty of restaurants, shops, etc.

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3Thank scootmg
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you for taking the time to write your review, we appreciate your feedback. We are happy to see your recent stay was enjoyable and we sincerely hope to welcome you again very soon. Best regards, Charlie Bawab General Manager

Gainesville, Florida
Reviewed 1 week ago

We booked his hotel just to spend the night. Our first bad impression was right at check in where we were told to wait as she was doing something else. After that we arrived to the room and to say the least our kids were so badly impressed (terrified) of people walking shirtless outside on the floors, and some smoking...

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Helpful?
2Thank Puchi1214
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you for taking the time to write your review, we appreciate your feedback. I apologize we couldn't exceed your expectations. However, we cannot deny our guests to right to smoke a hookah outside their room or walking shirtless "outside" the lobby. While i understand this may be an unpleasant sight, they do have the right to do...

Jacksonville, Florida
Reviewed 2 weeks ago via mobile

The rooms are nicely decorated. Very good prices. Nice and quiet. Staff is awesome and very helpful. My truck had broken down nearby and the young lady at the desk helped me out with a taxi phone number and also helped me with some personal hygiene items. I highly recommend this establishment.

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Helpful?
1Thank John U
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear John, Thank you for taking the time to write your review, we appreciate your feedback. We are pleased to see your recent stay with us has been a success, and we hope to have the opportunity to welcome you again very soon. Best regards, Charlie Bawab General Manager

Grand Rapids, Michigan
Reviewed 3 weeks ago via mobile

Excellent location; just 10 minutes from Disney on Hwy 192 - lots of restaurants around. Hotel is clean and newly renovated. Front desk staff welcoming and accommodating - willing to give you a room in location/floor desired. We stayed near the front desk - only 6 rooms down non-lake side and it was very quiet. We didn't hear noise from...

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Helpful?
2Thank Debonthego
Charlie B, General Manager at Quality Inn & Suites Kissimmee by The Lake, responded to this review

Dear Guest, Thank you so much for taking the time to write your review, we appreciate your feedback! We are pleased to see all went well during your recent visit with us, and we look forward to welcoming you again very soon! Best regards, Charlie Bawab General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our Quality Inn & Suites by the Lake also offers a Complimentary hot breakfast buffet each morning and Free High-Speed Internet for every guest room. We have Free scheduled shuttle service to and from Walt Disney World(R) Theme Parks and local shopping malls and factory outlet stores. ... more   less 

Additional Information about Quality Inn & Suites Kissimmee by The Lake

Address: 7785 W US 192, Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1727 (Formerly Continental Plaza Hotel)
Region: United States > Florida > Central Florida > Kissimmee
Price Range: $86 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Kissimmee by The Lake 2.5*
Number of rooms: 179
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Also Known As:
Hotel Continental Plaza
Quality Inn Maingate West
Continental Plaza Kissimmee
Quality Inn Kissimmee
Quality Inn & Suites Kissimmee By The Lake Florida
Hotel Style:
#13 Best Value Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Kissimmee by The Lake staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Kissimmee by The Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If they are remodeling, I would make sure to ask for a remodeled room.”
 of 5 bubbles RichardaM_12, 23 Feb 2017 | Read review
“I asked for a quiet room, , which happened to be by the dumpster, earlier than sunrise there was a garbage truck dumping the dumpster.”
 of 5 bubbles traveling_fiber_guy, 22 Feb 2017 | Read review
“I usually prefer an upper floor room.”
 of 5 bubbles WDBGUYNJ, 19 Feb 2017 | Read review
“If you are only staying for a few day, a great place to stay.”
 of 5 bubbles ssmmanitoba, 16 Feb 2017 | Read review
“Get a room in the back away from FL 192”
 of 5 bubbles Eulenspeegel, 26 Jan 2017 | Read review
5 of 5