We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Gaylord Palms Resort & Convention Center

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Gaylord Palms Resort & Convention Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,287 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Gaylord Palms Resort & Convention Center
See the most recent reviews
Showing 4,158: English reviews
Seminole, Florida
Reviewed 9 November 2014

We recently visited this hotel for a 1 night Staycation and it was totally worth the points and time to drive there. From the front desk service to the valet service...everyone was perfect. The restaurants are a whole different story. Visited Old Hickory Steakhouse a few years ago and the food was good and priced appropriately. Now... an 8oz filet...

 Report
Helpful?
1Thank Steve0300
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for the kind words about our front desk and valet service. We’re sorry we weren’t able to provide you with a dining option that met your needs. Our food & beverage team takes pride in providing diverse dining options for every appetite and wallet. Rest assured your feedback on pricing has been passed along. I apologize...

Reviewed 8 November 2014

Stayed at the hotel for a convention this past week. Marriott elite check in line was great. Got a great room overlooking the atrium. Room good size, bed comfortable, and plenty of plugs to charge phone/iPad. Restaurants need improvement. Quality decreased since I was there 3 years ago. Old hickory steakhouse was ok, but nothing spectacular and overpriced. Food at...

 Report
Helpful?
2Thank Kim B
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Kim, thank you for taking the time to review your recent stay and thank you for being a valued Marriott Rewards Member --- your loyalty to our brand is much appreciated. We're glad that our Elite desk service and rooms were to your liking! Our food & beverage team takes pride in providing diverse dining options for every appetite and...

Sarasota, Florida
Reviewed 8 November 2014

I'm not one to write a review. In fact this is my first one. Upon arrival the valet had traffic stopped half way to the entrance. They stopped every vehicle to direct them. It took 30 Minutes to get to the front door. Walking in there was no way to Check in with the amount of people backed up so...

 Report
Helpful?
2Thank franny1526
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your taking the time to share your experience at The Gaylord Palms Resort & Convention Center and please accept my sincere apologies for not providing you with a quality visit. I do want you to know that it is never our intent to neither disappoint our guests, nor provide anything less than the best in service and...

Cape Coral, Florida
Reviewed 8 November 2014

If you are not money conscious and have money to burn, then read no further and book it. If you are budget conscious, then read on. The place is gorgeous, elegant, and very clean,,,except for the room service tray with dirty dishes that sat across the hall for 2 days. I was here for a conference for 4 days/3nites. The...

 Report
Helpful?
1Thank captkess59
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for taking time from your busy schedule to write a review of our property. We apologize that the room service tray was not removed in a timely fashion like you described, as that is not our standard. We appreciate your review of our property and are sorry to hear you were unhappy with our parking fees....

florida
Reviewed 7 November 2014

My husband I stayed over night at the Gaylord Palms hotel to celebrate our anniversary. We had a room on the 5th floor overlooking the Key West & beautiful sail boat area. Our room #5197. It was spacious, clean & had a nice balcony to sit out & people watch & look at the beautiful hotel. I highly recommend this...

 Report
Helpful?
Thank FloridaTraveller1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you so much for your kind words. We are grateful you selected Gaylord Palms to celebrate your wedding anniversary and that you had such a great stay with us! We hope to see you again soon! -Linda P., Guest Service Guru

Regina, Saskatchewan, Canada
Reviewed 7 November 2014

We recently attended a conference hosted at the conference centre at the Gaylord and stayed at the hotel for 5 nights. This was our first trip to Orlando and to Florida. Upon check-in, we waited in a long line. The staff worked very hard to move us through quickly. In fact, a gentleman, I assumed was the manager, moved along...

 Report
Helpful?
Thank Terri B
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Terri, thank you for your kind words! We know you have many options when booking your accommodations in Central Florida, which is why we sincerely appreciate you choosing Gaylord Palms. We’re thrilled that you enjoyed your first trip to Florida and that our STARS were able to provide great service during your stay! We look forward to welcoming you back!...

Auckland, New Zealand
Reviewed 7 November 2014 via mobile

Stayed here for 7 nights in April for a cheerleading competition, and it was a great experience. The rooms are spacious and clean and the environment is fantastic. Baby alligators can be seen in the (enclosed) ponds and you can dine on the life sized boat in the middle of the lake. The service is excellent and the buffet at...

 Report
Helpful?
1Thank KathyPaige16
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Hi Kathy, please accept our sincerest thanks for this amazing review! We are thrilled that you had such a great stay with us during your cheerleading conference! Thank you so much for the detailed description of our resort! We look forward to welcoming you back for another wonderful experience. -Linda P., Guest Service Guru

Reviewed 5 November 2014

I stayed at the resort for a convention. After presenting my personal cc I asked if it was possible to have my company charged. Yes, a credit authorization form was needed. They emailed it to me. A few days later, I presented the company cc physically, instead of the form. They assured me that the room would be put on...

 Report
Helpful?
3Thank Stacy G
Alabama
Reviewed 5 November 2014 via mobile

This was fabulous stay and so close to Disney ESPN! Love their shops and restaurants. Exploring their atriums was so much fun. Incredible service from staff all around. Only reason did not rank higher was poor shower water pressure and only warm not hot water for shower.

 Report
Helpful?
1Thank ALcleo
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your kind words! We know you have many options when booking your accommodations in Central Florida, which is why we sincerely appreciate you choosing Gaylord Palms. We’re thrilled that you enjoyed our location, shops, restaurants and service! We have passed along your comments to the appropriate department regarding the water pressure and temperature. We look forward to...

Reviewed 4 November 2014 via mobile

Stayed at the Gaylord Palms for 3 nights and it was a blast. Traveled with my 3 year old daughter...if you are travelling with young children stay at the Gaylord. The pool and water slides kept us occupied for a whole day, and the kids pool is heated just right. The atrium is absolutely beautiful. They also have free shuttles...

 Report
Helpful?
1Thank Andy E
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Hi Andy, please accept our sincerest thanks for this amazing review! We are grateful you selected Gaylord Palms for your family vacation. Our Cypress Springs waterpark area is definitely a huge hit with children! We're glad that your experience at our sister property, Gaylord National, encouraged you to stay with us! We look forward to welcoming you back for another...

2,101 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2032)
Viewed
Hotel & Grounds (522)
Viewed
Room/Suite (210)
Viewed
View from Room (117)
Viewed
Pool/Beach Area (122)
Viewed
Bathroom (60)
Viewed
Family/Play Areas (38)
Viewed
Dining (86)
Viewed
Business Centre/Function Rooms (27)
Viewed
0:28
Videos (2)
Viewed
Other (848)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (69)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (18)
Viewed
Family/Play Areas (7)
Viewed
Pool/Beach Area (11)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Kissimmee
1.6 km away
Hilton Orlando Bonnet Creek
4.4 km away
Embassy Suites by Hilton Orlando Lake Buena Vista South
1.3 km away
Waldorf Astoria Orlando
Waldorf Astoria Orlando
#29 of 335 in Orlando
4,008 reviews
Show Prices
Show Prices
Show Prices
3.6 km away
Caribe Royale All Suite Hotel & Convention Center
9.3 km away
Holiday Inn Club Vacations At Orange Lake Resort
1.8 km away
Wyndham Grand Orlando Resort Bonnet Creek
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Region: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: $283 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1416
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and Jetsetter so you can book your Gaylord Palms Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort & Convention Center Kissimmee, Florida
Hotel Style:
#3 Spa Hotel in Kissimmee
#3 Business Hotel in Kissimmee
#4 Luxury Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#8 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travellers.
59 questions
Ask a question

See all questions (59)

Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose higher floors”
 of 5 bubbles Venezuelanfamily, 28 Mar 2017 | Read review
“Enjoyed the balcony with atrium view”
 of 5 bubbles MichelleNYC27, 27 Mar 2017 | Read review
“ask for atrium view - we had parking lot :(”
 of 5 bubbles badams141, 27 Mar 2017 | Read review
“I like an outside room. Some nights the atrium can be noisy.”
 of 5 bubbles 389stevenb, 27 Mar 2017 | Read review
“Join the Marriott frequent users club and build points toward getting a free room upgrade.”
 of 5 bubbles S8616MPpaula, 26 Mar 2017 | Read review
5 of 5