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Gaylord Palms Resort & Convention Center

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Gaylord Palms Resort & Convention Center
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4,217 Reviews from our TripAdvisor Community

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Showing 4,088: English reviews
Reviewed 25 July 2014 via mobile

I stayed at The Gaylord palms to have a sleepover with family members I had not seen in over five years and for us to enjoy the pool and kids water park. Front desk service was great they found us connecting rooms and called when the rooms were ready. We choose to head straight for the pool until the rooms...

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Helpful?
4Thank Reece H
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your taking the time to share your experience at The Gaylord Palms Resort & Convention Center and please accept my sincere apologies for not providing you with a quality visit. I do want you to know that it is never our intent to neither disappoint our guests, nor provide anything less than the best in service and...

Fort Worth, Texas
Reviewed 25 July 2014

Gaylord Palms is a beautiful hotel! The giant atrium is filled with tropical plants that makes it difficult to believe its indoors. The rooms are very nice and the beds wonderfully comfortable. Each room has a balcony which can overlook the exterior or interior depending on the room price. Recently we stayed here 6 days. When we first arrived, our...

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Helpful?
3Thank LissyJo07
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to review your recent stay. We are deeply disappointed to hear that you were not satisified with your experience. We accept the challenge of changing your impression of our resort and hope that you will consider Gaylord Palms upon your return to the Orlando area. We did want to let you know that we...

Jacksonville, Florida
Reviewed 24 July 2014

So are you ready to pamper yourselve? If so then this place is worth a stop if for no other reason than to walk the wonderful atrium. You can visit a recreated Key West or walk through the Everglades with a stop in St Augustine. Its not really like visiting those places but it is a pleasant walk after a...

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Helpful?
Thank 363Dan-Dundon
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Mr. Dundon, we sincerely appreciate you taking the time to comment on your recent experience at Gaylord Palms. We are thrilled that you enjoyed the features of our resort. Please be assured our leadership team works diligently to continually reassess our pricing structure to guarantee we are providing our guests with the best value comparable to other resorts in our...

Saint Cloud, Florida
Reviewed 24 July 2014

Stayed at Gaylord Palms for a weekend "Staycation". It was great to get away and relax. The resort has everything. Comfortable rooms and a great bed. Atmosphere that varies depending on where you are in the hotel. We had a room that overlooked the Everglades Atrium area. It was a beautiful view. The two pools provided the fun of a...

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Helpful?
Thank Sandanv1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for your kind words and taking the time to write a review of our property. We are very pleased that you enjoyed Wreckers Sports Bar, Cypress Springs Water Park and our property amenities. We hope to welcome you back in the near future! Lindsey- Guest Services

Roswell
Reviewed 24 July 2014

We got to the hotel and stayed for 5 days 5 nights. My dad asked me if I wanted a cot so I didnt have to sleep on the air matress so I told him sure why not? Well I found out that a cot was $36 per night! What who pays $36 per night for a bed? Well anyways...

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4Thank mfmissile
Royal Palm Beach, Florida
Reviewed 24 July 2014

I visited the Gaylord for the first time on Mothers Day weekend. It was a very easy process to check in and out. They provided us with an upgrade on our room which was really nice! The service no matter where you were within the hotel was superb. The drinks were extremely pricey I think but a nice treat. My...

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Helpful?
1Thank tiffprl2
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review I hope nnot only did we meet your expectations but execended them on your stay this weekend. Our Stars take pride in providing flawless service. Emilio S. Guests Services

Sofia, Bulgaria
Reviewed 23 July 2014

Its greatness is visible from miles away and once you enter you get the idea what people are raving about. Great service, good food and a really remarkable place! Plenty to do, plenty to see. If you are going to Orlando/Kissimmee area this is a must see!

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Helpful?
Thank BPavlov
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review of our resort; we are a destination on ourselves here in Orlando. We offer a wide arrangement of entertainment options for every age group. If you are ever in the area during the holiday season you must visit us our “Christmas at Gaylord Palms” You will be truly amazed. Emilio S. Guests Services

Orlando
Reviewed 23 July 2014

One of the nicest hotels I've stayed at. The room was immaculate and very spacious. The hotel property itself is huge and the atrium is something you can spend a day exploring, and its all inside the hotel. Restaurants give you a lot of options for places to dine and drink. I went to the sushi place and was happily...

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Helpful?
Thank wlowe
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your kind words! We are very pleased that you enjoyed Sora sushi restaurant and the rest of our property amenities. We hope to welcome you back in the near future! Lindsey-Guest Services

Hamilton, Bermuda
Reviewed 23 July 2014

My hubby and I spotted this hotel while we was out driving. We were already staying at Sheraton Vistana so a tour was in order. Worth every moment, it is absolutely gorgeous a must for those that like elegance, class and personal service. If they had a special I'll be there.

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Helpful?
Thank DUMP2014
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your review of our resort; We are a destination on ourselves here in Orlando. We offer a wide arrangement of entertainment options for every age group. You titled your review “Absolutely a must!” we’ll Thank you, but you would be amazed during the Christmas season. Emilio S. Guests Services

Callahan, Florida
Reviewed 22 July 2014

The staff is extremely attentive and I enjoyed my second NACBA convention in five years at this location. Food service was enjoyable. I enjoy the domed environment, especially in the heat and rain of July.

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Helpful?
Thank ufcliff
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your recent review, Our Stars strive to provide flawless services and to Wow all of our guests. It is nice to hear that we were able to accomplish that during your visit with NACBA and hope to see you again. Emilio S. Guests Services

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Region: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: $315 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1406
Reservation Options:
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort & Convention Center Kissimmee, Florida
Hotel Style:
#3 Business Hotel in Kissimmee
#4 Luxury Hotel in Kissimmee
#4 Spa Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#9 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travellers.
53 questions
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Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lobby room and choose from the variety of themes.”
 of 5 bubbles jb0les, 18 Feb 2017 | Read review
“ask for an interior view room. the waterfalls provide a bit of white noise for better sleep.”
 of 5 bubbles scottl578, 15 Feb 2017 | Read review
“Facing outside.”
 of 5 bubbles marcbE631LV, 15 Feb 2017 | Read review
“Atrium rooms have a great in room experience. non atrium rooms are nice and the climate controlled atrium can still be enjoyed by strolling.”
  • View from walk inside atrium
 of 5 bubbles maryaU7784HH, 15 Feb 2017 | Read review
“Ask to overlook the atrium or waterfall with a balcony - not sure what they call the inside views.”
 of 5 bubbles JeffreyZ471, 13 Feb 2017 | Read review
5 of 5