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Westgate Towers Resort

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Westgate Towers Resort
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599 Reviews from our TripAdvisor Community

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Showing 534: English reviews
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Fife, United Kingdom
Reviewed 4 days ago NEW

The check in procedure sucks, you have to visit 3 desks, check in, get a welcome pack at desk 2, then go to desk 3 to get someone to draw on your map to show you where your room is !! Really ! I can see a cost saving straight away... We stayed here for 2 nights as part of...

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Helpful?
Thank KazzyDD
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your comments regarding your recent stay with us. We are sorry to hear about the challenges you had during your stay. The comfort of our guests is a top concern for us. The challenges you have described are being reviewed by our Management Team, as they share a common interest to ensure that issues are corrected. We...

Auburndale, Florida
Reviewed 1 week ago NEW

"getaway" from Feb.10th to Feb15th". First Miquel happily took our luggage to our update unit an the first floor with a double wide screened in lanai. Thank you, Patricia Feliz (front desk supervisor) for recognizing some limitations of 2 senior travelers). Thank you housekeeping for checking on us everyday and attending to EVERY request. Everything runs smoothly, here. Gabby called...

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Helpful?
Thank sanbet
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for choosing the Westgate Towers Resort. We appreciate your comments and are glad you found us to be a great value. Making memorable stay experiences with our valued guests is what we do best! We invite you back and hope to see you again very soon. Nicole

Reviewed 1 week ago NEWvia mobile

If you have to do ANYTHING that requires you to use your computer, don't come. They have the weakest signal on earth and really don't care that they do. My computer is the link to my livelihood so I lost more money than this trip cost me by not being able to assist my clients. Soooo pissed.

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Helpful?
Thank Montressa B
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you so much for your review. We apologize for any issues you might have experienced with our Wi-Fi connectivity. This amenity is offered complimentary to all owners. Being such a popular amenity it is widely used, this can sometimes cause connectivity issues. We apologize if this created a challenge during your stay with us. We hope that this will...

Reviewed 1 week ago via mobile

Ok except loud. Poor parking not many luggage carts and doors to building were not always locked. Expensive for one night, might check out a different site next time. They looked nicer and better kept

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Helpful?
Thank servicedog100
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for staying with us at the Westgate Towers Resort. We sincerely apologize for the challenges you experienced upon arrival. Thank you for bringing these issues to our attention as it allows us the opportunity to improve. We hope you enjoyed your stay otherwise and will return in the future. Nicole

Fort Lauderdale, Florida
Reviewed 1 week ago via mobile

Booked this hotel through a travel hotel booking site. Hoped it would be okay going by some of the reviews I read, but not happy here. We checked in and were then sent to another desk where they try to force you into a timeshare breakfast which I said right off the bat no way. Then sent me to another...

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Helpful?
Thank Jessica H
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for sharing your experience at Westgate Towers Resort. We regret to hear that your stay was less than excellent. We have taken note of each matter you have had and will pass them on to the appropriate members of our staff. Thank you for bringing these issues to our attention. We apologize for the issues you experienced with...

Massapequa, New York
Reviewed 1 week ago

Everything is kept very clean. The staff on site were always very helpful and friendly. Special thank you to the manager, Debrah Carrillo who went out of her way for us. Also special thanks to Mike Jordan who helped us with our Disney World park visit concerns. These are very patient, kind and caring people. We will not forget our...

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Helpful?
Thank disneydi2017
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your review. We thank you for your kind words towards our location, friendly staff, and amenities at the Westgate Towers Resort. We are looking forward to seeing you again during your next visit to the Orlando area. Nicole

Sewell, New Jersey
Reviewed 1 week ago

All of the staff at Westgate Towers were friendly, helpful, and polite. Special cudos go to Sara Sanchez who was even able to help me with my technological inability! Our suite was perfect for us and we appreciate being allowed to bring our very well-behaved cat, who enjoyed the view and the sun available from the bedroom window.

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Helpful?
Thank curtmare
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your kind words. We are excited to hear that you thought the staff at Westgate Towers was friendly, helpful, and polite. Our staff strives to provide the best experience for our guests and we are happy to hear you enjoyed your time with us. Thank you for choosing to stay with us at the Westgate Towers Resort;...

Fairview Park, Ohio
Reviewed 2 weeks ago

The room was great as was the location, no complaints there. The issue arose when a representative at one of the desks in the main reception area tricked us into timeshare meeting and did not deliver on his promises. After checking in, they had us go over to another desk where the guy proceeded to tell us if we met...

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Helpful?
Thank MaureenBD
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your review of Westgate Towers Resort. We are glad to hear that you like your room accommodations and the location of the resort. We apologize if your participation in the timeshare sales presentation prevented or hindered your enjoyment of your vacation plans. Keep in mind that we are a timeshare resort and offer all of our owners...

Reviewed 2 weeks ago

My fiancé and I were booking a a Florida getaway after I had completed my treatments and when I found Westgate Towers Resort I knew that was exactly where we needed to stay. Once arriving at the resort, we realized it was even more beautiful than we imagined. Every single person we came into contact with were beyond helpful and...

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Helpful?
Thank Taylor M
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you for your review. We are excited to hear that you had such a wonderful vacation experience with your family. It was an honor to have you stay with us. It’s great you were able to take advantage of our wonderful amenities, friendly staff and convenient location. We can’t wait for your return so we can create many more...

Toronto, Canada
Reviewed 3 weeks ago

This was a 2 bedroom timeshare for 6 and 3 full baths and full kitchen with washer/dryer. There were 3 of us and we each had our own flat screen TV if we wished. It had a screened in patio as we were on the ground floor - so no concern about mosquitoes and never saw a one in the...

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Helpful?
Thank DWS-Toronto
WestgateGuestRels, Guest Relations Manager at Westgate Towers Resort, responded to this review

Thank you very much for your fantastic review! We are delighted to hear that you had an amazing time at the Westgate Towers Resort. It bring us pleasure to hear that you appreciated the nice and quiet location, property amenities, the friendly and prompt service by resort staff. We can’t wait for your return so we can create many more...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Oversized Villas with All the Comforts of Home Westgate Towers Resort in Kissimmee, Florida, is a Disney area hotel that offers guests all the comforts of a fully furnished home with accommodations ranging from studios to spacious one- and two-bedroom villas, all within minutes of Orlando's world-famous theme parks and attractions. With a variety of onsite amenities, including three heated outdoor pools, your dream vacation is waiting at Westgate Towers Resort! ... more   less 

Additional Information about Westgate Towers Resort

Address: 7600 W Irlo Bronson Pkwy, Kissimmee, FL 34747
Region: United States > Florida > Central Florida > Kissimmee
Price Range: $156 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Westgate Towers Resort 3.5*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Travelocity, Hotels.com, HotelQuickly and TripOnline SA so you can book your Westgate Towers Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westgate Towers Hotel Kissimmee
Westgate Hotel Kissimmee
Westgate Resort Kissimmee
Westgate Towers Resort Kissimmee, Florida
Hotel Style:
#10 Business Hotel in Kissimmee
#14 Romantic Hotel in Kissimmee
#14 Top resorts Hotel in Kissimmee
#19 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Towers Resort staff and other travellers.
35 questions
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Questions? Get answers from Westgate Towers Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool 2 is open till 11pm so you do not want to be overlooking that if you are early to bed!”
 of 5 bubbles KazzyDD, 19 Feb 2017 | Read review
“I like oak trees and quiet and 2 pools. Renovated. Great staff.”
 of 5 bubbles sanbet, 16 Feb 2017 | Read review
“First floor units are very nice, that overlook the pool.”
 of 5 bubbles disneydi2017, 12 Feb 2017 | Read review
“Our first-floor room was perfect for us!”
 of 5 bubbles curtmare, 11 Feb 2017 | Read review
“Ground floor was quiet and more convenient than using elevators”
 of 5 bubbles DWS-Toronto, 2 Feb 2017 | Read review
5 of 5