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Hampton Inn & Suites Orlando - South Lake Buena Vista

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Hampton Inn & Suites Orlando - South Lake Buena Vista
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907 Reviews from our TripAdvisor Community

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Showing 820: English reviews
Lake Mary, Florida
Reviewed 2 days ago NEW

This hotel is very well maintained and is being remodeled/updated currently. We stayed in a King Suite and the room was HUGE! Lots of room for you to relax and stretch out in. It is very close to Disney property as well as lots of shopping and restaurants. Nice fresh breakfast. Only complaint is that we were on the first...

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Helpful?
Thank Kimberly B
Reviewed 4 days ago NEW

Had to stay here for work for about a week. Very clean and updated hotel. No issues whatsoever. But the main reason why I wanted to review this hotel was for the service I, as well as my coworkers, received while we were there. Carla, one of the front desk associates, just happened to be there almost everyday when we...

Review collected in partnership with Hampton
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Helpful?
Thank lindsaym719
Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear lindsaym719, Thank you for your review! We love to hear from our guests but it is so rewarding to hear compliments of my team. Carla is a bright light at our Front Desk and it warms my heart to know she made such a positive impression upon you. Again, thank you and we hope to see you again!

Pembroke Pines, Florida
Reviewed 6 days ago NEW

First thing I noticed is that the signage to find the hotel was terrible. A small sign by the main road was partially covered by shrubbery, and once you turn into Calypso cay away, the signage arrow sends you straight with no other hotel sign to guide you. You'll end up going to the end of the road only to...

Review collected in partnership with Hampton
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Helpful?
2Thank ricksR14GT
Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear ricksR14GT, Thank you for your review! We are so sorry the heater in your room was not working and it took so long to replace. We are not used to "cold" weather but should have been prepared nonetheless. The Embassy Suites is a beautiful hotel and great friend of ours and if we have to lose our guest to...

Annapolis, Maryland
Reviewed 1 week ago

I feel bad not giving this hotel a better rating. Everything about the hotel was good. The price was very reasonable, but there was a moldy smell to the room that stuck to the clothes that were on the floor. Also, the spigot of the bathtub pulled away from the wall. While the room was impeccably clean, it still smelled....

Review collected in partnership with Hampton
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Helpful?
Thank TravelingBbusFun
Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear TravelingBbusFun, Thank you for your review! We appreciate your comments and hey, don't feel bad. It is the honest communication we receive from our guests that help us right our wrongs. We share all reviews, good or bad, with our team members to improve our services. We thank you and hope to see you again!

Bellevue
Reviewed 1 week ago

This Hampton Inn was clean, very comfortable bed and pillows, quiet, slept like a baby. Staff helpful, breakfast was good, dining area was very clean. Close to Epcot, Animal Kingdom. I would definitely stay here again. Off the main street, quiet area.

Review collected in partnership with Hampton
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Helpful?
Thank Cheryl L J
Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear Cheryl L J, Thank you for your review! The greatest compliment we can receive is when guests say they would return. We hope to see you soon!

Austin, Texas
Reviewed 1 week ago

Hotel is outdated. No bathtub, shower only. 12" TVs are too small for room size. Cleaning service is slow. No staff available early mornings. For the price not worth it. Breakfast and internet was on par with expectations. I would not recommend. Way better options in Orlando.

Review collected in partnership with Hampton
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Helpful?
Thank Sucrazy
Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear Sucrazy, Thank you for your review. I am sorry you were not happy with our hotel. We recently underwent a renovation in our guest rooms. Although our TV's are on the smaller size at the moment, 32", we will be upgrading our TV's soon. We strive to abide by the Hampton standard and hope you will reconsider the brand.

eden prairie, mn
Reviewed 1 week ago

Our room smelled mildew. Also, after a long day at Disney we wanted to use the hot tub. It was out of order. The carpet need to be vacuum . The hallways, elevator, and our room! Cold eggs, and sausage.

Review collected in partnership with Hampton
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Helpful?
Thank dollyvoc
Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear dollyvoc, Thank you for your review! I am sorry our hot tub was not operational but I hope you took advantage of the Resort at Calypso Cay as they have multiple pools, Jacuzzis and even a tiki bar. I will be sure to address the housekeeping and breakfast issues and I appreciate you bringing it to our attention.

Cary, United States
Reviewed 1 week ago

This hotel was a good deal -- close to Disney and an option to cancel (we reduced our stay by one day a few days before arrival) Staff very courteous & helpful -- Sebastian made sure we had the foam pillows we requested and Elijah ensured our family's rooms were side by side on the same floor. Breakfast area clean...

Review collected in partnership with Hampton
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Helpful?
Thank Ed S
Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear Ed S, Thank you for your review! And a special thank you for your recognition of Sebastian and Elijah and their efforts to make your stay a great one. It is great to hear that my team made a positive impression on you and your family.

Round Rock, United States
Reviewed 2 weeks ago

We had most of our entire soccer team staying in this hotel. Booked through a travel agency for us. 1st issue: We specifically requested double bed rooms for our entire block as we have many people staying together and the soccer girls staying together. 2 of the 3 rooms were correct for the girls the other room was a King...

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Helpful?
1Thank markkH2461HQ
Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear markkH2461HQ, Thank you for your review! It is unfortunate that you were not pleased with your accommodations as we have worked alongside this particular travel agency for many years now. The room types were confirmed with the travel agency and as it was the holiday and we were sold out we could not make the changes you were requesting....

London, United Kingdom
Reviewed 2 weeks ago

We stayed at the Hampton Inn and Suites for 14 nights over the Christmas and New Year period in a 2 queen studio room and greatly enjoyed our stay. The room was very large and easily sufficient for a family. There were only 3 of us so we didn't use the sofabed, which would allow 6 people to sleep in...

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Helpful?
1Thank Alun31
Diana_M_Saumell, General Manager at Hampton Inn & Suites Orlando - South Lake Buena Vista, responded to this review

Dear Alun31, Thank you for your review! We appreciate your feedback as it helps future travelers. I especially want to thank you for your recognition of Carla. She is a true asset and enjoys getting to know all of our guests. We hope you will return to the area and will choose us again. Until then, safe travels!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Unwind at Hampton Inn & Suites Orlando-South Lake Buena Vista, a top choice in Kissimmee hotels, with modern amenities and impeccable service. Set in Kissimmee and conveniently located off I-4, our hotel is just three miles from Walt Disney World(R) Resort, and less than ten miles from Universal Orlando, SeaWorld and the Orange County Convention Center. Our hotel also offers easy access to both the Kissimmee Gateway Airport and the Orlando International Airport. No matter what you enjoy-from golfing to shopping, museums to arboretums-you'll find it all just moments from our friendly Kissimmee hotel. Discover a range of amenities designed to help make your stay as comfortable as possible. Stay connected with free high-speed internet access in every guest room, and use the handy lap desk to work on while you watch TV. Feel refreshed with a great night's sleep in a clean and fresh Hampton bed(R) and wake up with Hampton's free hot breakfast. Even if you're in a rush, simply grab one of our Kissimmee hotel's free Hampton On the Run(R) Breakfast Bags, available Monday to Friday. Set close to a number of businesses, this hotel offers a versatile function room. Host a meeting or event for up to 50 guests. Catch up with work in the business center or workout in the modern fitness center. Swim laps in the pool or simply relax with free tea and coffee, available throughout the day in the lobby of our Kissimmee hotel. ... more   less 

Additional Information about Hampton Inn & Suites Orlando - South Lake Buena Vista

Address: 4971 Calypso Cay Way, Kissimmee, FL 34746-5522
Region: United States > Florida > Central Florida > Kissimmee
Price Range: $152 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Orlando - South Lake Buena Vista 2.5*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, TripOnline SA, HotelsforEveryone and Priceline so you can book your Hampton Inn & Suites Orlando - South Lake Buena Vista reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Orlando - South Lake Buena Vista Hotel Kissimmee
Hampton Inn And Suites Orlando - South Lake Buena Vista
Hampton Inn Kissimmee
Kissimmee Hampton Inn
Homewood Suites Kissimmee
Hampton Inn & Suites Orlando - South Lake Buena Vista Kissimmee, Florida
Hotel Style:
#2 Business Hotel in Kissimmee
#6 Family Hotel in Kissimmee
#7 Romantic Hotel in Kissimmee
#15 Best Value Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Orlando - South Lake Buena Vista staff and other travellers.
27 questions
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Greenville, South Carolina
Seymour, Tennessee
9 months ago
over a year ago
Trinity, Florida

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Questions? Get answers from Hampton Inn & Suites Orlando - South Lake Buena Vista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No ice machine on the fist floor.”
 of 5 bubbles 981kimberlyb, 19 Jan 2017 | Read review
“Have stayed in many different rooms and have found them all quiet, clean and comfortable.”
 of 5 bubbles GaryM371, 1 Nov 2016 | Read review
“Don't reserve rooms with sofa beds.”
 of 5 bubbles nanciseda, 6 Oct 2016 | Read review
“Don't take a room on the 5th floor”
 of 5 bubbles 729elizabethj, 13 Aug 2016 | Read review
“We were on the first floor just inside the hall door. Very quiet and have nothing to complain about.”
 of 5 bubbles 9allmine, 4 Aug 2016 | Read review
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