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The Palms Hotel and Villas

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Traveller (212)
Room & Suite (92)
Pool & Beach (21)
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Overview
  • Excellent32%
  • Very good26%
  • Average17%
  • Poor9%
  • Terrible16%
Travellers talk about
“living room”(19 reviews)
“parking pass”(5 reviews)
“disney”(104 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Reviews (505)
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11 - 15 of 417 reviews
Reviewed 17 November 2016 via mobile

We booked it for 2 nights as the villa was not available .What a surprise we got when we went to the building our room was in .The smell in the hallway was awful and we spotted a cockroach on th filthy carpet.The room smelt...More

2  Thank chez512016
Reviewed 4 November 2016

My family have been coming there for a few years at least 8 the always send emails giving me special rates since I am a loyal customer first I made a reservation for march and because the previous mgt was leaving she said she did...More

Thank tcamp2005
Response from Palms3100, Front Office Manager at The Palms Hotel and VillasResponded 9 November 2016

Loyal customers are greatly appreciated. The property has been under the same management for the past 4 years. I am not sure in who you spoke with but we have always been loyal to our returning customers.

Reviewed 4 October 2016

Breakfast included is great, lots of choices. There is hot and cold. Location: Just a few minutes away from Disneyworld. A little away from Universal Orlando though. Service: Great Rooms: Needs upgrading but other than that, fine. We only slept during the night anyway, we've...More

Thank CAQuindoza
Response from Palms3100, Front Office Manager at The Palms Hotel and VillasResponded 15 October 2016

Thank you for posting your review. We are always pleased to hear of guest enjoying their vacation and accommodations. Rooms are in need of renovating and it is a slow process but one we are continuously working on with our owners.

Reviewed 27 September 2016 via mobile

We arrived at the hotel to pleasant check-in experience. We were assigned to building 7 (room 762). It looked as if people lived back there because it was shady and some rooms had key cards and some had key pad entry. Our room was on...More

8  Thank unfdoug
Response from Palms3100, Front Office Manager at The Palms Hotel and VillasResponded 15 October 2016

We are sorry that you had a bad experience. Please know that no matter what price you pay at any hotel you can still encounter these problems. We make every effort to avoid any problems of this nature.

Reviewed 18 September 2016

Big, comfortable room complete with sitting area, kitchen nook. Two older type tube TVs. Showing a little wear around the edges but, otherwise, a very nice property. Good pool area. Somewhat more elaborate breakfast than usual. Near Disney. Can see the fireworks. Excellent free wifi....More

1  Thank William D
Response from Palms3100, Front Office Manager at The Palms Hotel and VillasResponded 19 September 2016

We are pleased you enjoyed your stay and accommodations. Thank you for your review.

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Laundry Service
Multilingual Staff
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$59 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Top resorts Hotel in Kissimmee
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$59 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Top resorts Hotel in Kissimmee
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (212)
Room & Suite (92)
Pool & Beach (21)
Dining (12)
Questions & Answers
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Room Tips
"do not expect wi-fi reception."
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"Stay in buildings close to the main building to avoid highway noise."
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"Ask to be away from the interstate"
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"bldg 7 is right up against the interstate."
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