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Seralago Hotel and Suites

CancelonUS$30*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$57*
US$30*
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US$57*
US$57*
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Seralago Hotel and Suites
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2,452 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

I stayed one night with my son and was terrified. People hanging out in the parking with loud music playing from their cars. Guests seated in groups smoking and stinking while blocking the walkways. Horrible!

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Helpful?
Thank Evelynt68
Durham, North Carolina
Reviewed yesterday NEW

When I checked in, I was offered no greeting. They asked for my id and told me that I owed a resort fee, which from what I gathered by speaking with the other guests included use of the pool. However, the sewage smell in my room, the bug in my daughters bed, the rust on the door hinges, the rotted...

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Helpful?
Thank Blu6609
Reviewed 3 days ago NEWvia mobile

A wonderful time , service was excellent , felt like such a vacation , and another thanks to the great front desk service by Jean Soto , I will be coming here again , and very soon highly recommend for a great stay especially for fun spot for go karts .

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Helpful?
1Thank cashh j
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 days ago NEWvia mobile

I stayed for 4 days while I was in town, clean rooms the staff was very friendly and the guy in the front Jean was very accommodating! I would recommend it and stay again myself for future visits, enjoy!

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1Thank A TripAdvisor Member
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 days ago NEWvia mobile

First time in florida and I stayed here for a few days. It's decent, affordable, and the location is very convenient. Staff is friendly and hospitable. Kudos to Jean at the front desk, he is amazing!!!!!!

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1Thank A TripAdvisor Member
San Antonio, Texas
Reviewed 6 days ago NEW

We stayed there 5/10 - 5/13 and have to say i was very pleased with my room. The young lady at the front desk greeted us and was very polite. I asked her if I could have a floor level room and accommodated my request. I had asked for the renovated room but that was by the pool which I...

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Helpful?
Thank raven69david
Perry S, Front Office Manager at Seralago Hotel and Suites, responded to this review

Dear raven69david, Thank you for your great review. I look forward to your next visit when you are in town.

Reviewed 6 days ago NEW

Ok...so they charge like a little bit under everyone else's price and they do have a good parking lot, but the rooms (that's what they sell!) are horrible! What they call a kitchen is the same sink for the bathroom and it is right at the bathroom's door. The bathroom itself was in bad condition and there was a blinking...

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Helpful?
Thank Julio T
Perry S, Front Office Manager at Seralago Hotel and Suites, responded to this review

Dear Julio T, Thank you for your review. I'm very sorry to hear of your poor experience with us. We do not have any rooms with "kitchens" though. I trust that our service was great, as i did not read anything otherwise. Please consider staying with us in the future.

Reviewed 1 week ago NEWvia mobile

Staff is friendly but that's all I can say that is good. The bad well let's start with the rooms are very old and need major updating, the door to our room had to be slammed to close all the way, the peep hole to see who is at the door was blurry and no good. When we got to...

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Helpful?
Thank Mahep242
Perry S, Front Office Manager at Seralago Hotel and Suites, responded to this review

Dear Mahep242, Thank you for your review. I'm very surprised by your review, as many of our guests enjoy our hotel. Parking is never an issue as well. I trust that you advised the front desk about the issues prior to checking out, so that we had an opportunity to make it right. Please consider us in the future.

Fort Lauderdale, Florida
Reviewed 1 week ago

our first time staying here, clean room, clean bathroom, no issues, only a few minutes from Disney, l would stay here again, very helpful friendly staff while checking in, it was late at night and they were busy, had 5 people working the desk so no wait time checking in

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Helpful?
Thank shirleyw950
Perry S, Front Office Manager at Seralago Hotel and Suites, responded to this review

Dear shirleyw950, Thank you for your great review. We strive to have the friendliest team in town. I look forward to your next visit.

Reviewed 1 week ago via mobile

We stayed at the Serlago for well over 3 months while waiting for are home the staff was wonderful from Victor the maintenance guy to the front desk Perry and Steve, and the general manager Craig. Next time we go to Disney we will stay here we loved it that much

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Helpful?
Thank Shannon C
Perry S, Front Office Manager at Seralago Hotel and Suites, responded to this review

Dear Shannon C, Thank you for your 5 star review of our hotel and staff. I hope to see you again in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 

Additional Information about Seralago Hotel and Suites

Address: 5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
Region: United States > Florida > Central Florida > Kissimmee
Price Range: $51 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
Reservation Options:
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Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel And Suites Kissimmee, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Seralago Hotel and Suites staff and other travellers.
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Questions? Get answers from Seralago Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else.”
Blu6609, 22 May 2017 | Read review
“Ask for a remodeled room.”
raven69david, 17 May 2017 | Read review
“very easy check in, was busy and they had 5 people working the desk so no wait time checking in, very friendly staff”
shirleyw950, 16 May 2017 | Read review
“rooms close to lobby would be your best bet. we stayed close to lobby and pool area”
allen2124, 13 Apr 2017 | Read review
“Pool side rooms seem to be upgraded from what I have heard. Pet rooms they don't care about.”
SamariaNMe, 11 Apr 2017 | Read review
5 of 5
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US$30* /night
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Prices are for 1 room, 2 adults
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